This role requires balanced global engagement and travel across all major geographies-NAMER, LATAM ... Education MBA preferred Location Remote - U.S. Why Rimini Street? Rimini Street Inc. is an ...
This role requires balanced global engagement and travel across all major geographies-NAMER, LATAM ... Education MBA preferred Location Remote - U.S. Why Rimini Street? Rimini Street Inc. is an ...
Drive enrollment growth, engagement, and business outcomes for students. Create scalable processes ... What We Offer: Fully remote, global role with growth opportunities. Competitive compensation ...
Drive enrollment growth, engagement, and business outcomes for students. Create scalable processes ... What We Offer: Fully remote, global role with growth opportunities. Competitive compensation ...
Healthcare Call Center Representative
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Patient Engagement Advocate (Healthcare Call Center Representative) State of Location: Pennsylvania ... Must be able to provide a reliable high-speed internet connection for remote work * Excellent ...
Healthcare Call Center Representative
$16.50 - $20.50/hr
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$16.25 - $20.25/hr
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Healthcare Call Center Representative
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$16.25 - $20.25/hr
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... Center Hiring North Carolina Residents OnlyCome join a dynamic Team with a Purpose to Provide ... This remote position offers the opportunity to make a meaningful impact while developing valuable ...
Quick apply
$17.50 - $22.50/hr
... Center Hiring North Carolina Residents OnlyCome join a dynamic Team with a Purpose to Provide ... This remote position offers the opportunity to make a meaningful impact while developing valuable ...
Healthcare Call Center Representative (Temp-to-Perm)
$16.50 - $20.50/hr
Patient Engagement Advocate (Healthcare Call Center Representative) State of Location: Texas At Ivy ... Must be able to provide a reliable high-speed internet connection for remote work * Excellent ...
Healthcare Call Center Representative (Temp-to-Perm)
$16.50 - $20.50/hr
Patient Engagement Advocate (Healthcare Call Center Representative) State of Location: Texas At Ivy ... Must be able to provide a reliable high-speed internet connection for remote work * Excellent ...
Healthcare Call Center Representative (Temp-to-Perm)
Salt Lake City, UT · On-site +1
$15.50 - $19.25/hr
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Healthcare Call Center Representative (Temp-to-Perm)
Salt Lake City, UT · On-site +1
$15.50 - $19.25/hr
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Customer Service Representative I (Remote Columbia, SC)
Columbia, SC · On-site +1
$14.75 - $20/hr
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After ...
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Customer Service Representative I (Remote Raleigh, NC)
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$15.50 - $21.25/hr
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Customer Service Representative I (Remote Raleigh, NC)
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$15.50 - $21.25/hr
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Customer Service Representative I (Remote Columbia, SC)
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$107K/yr
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AD, Digital Engagement (Remote)
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Enjoy hybrid or remote working arrangements, depending on your location and role. • Career Growth ... including global engagement surveys, recognition programs, and team-building events. • Global ...
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Enjoy hybrid or remote working arrangements, depending on your location and role. • Career Growth ... including global engagement surveys, recognition programs, and team-building events. • Global ...
Customer Service Representative I (Remote Columbia, SC)
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$16 - $21.75/hr
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Customer Service Representative I (Remote Columbia, SC)
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Customer Service Representative I (Remote Columbia, SC)
Columbia, SC · Remote
$14.75 - $20/hr
First Citizens Bank is hiring multiple full-time Customer Service Representatives in our inbound Customer Engagement Center for remote positions. Training will be conducted remote and onsite. After ...
Customer Service Representative I (Remote Columbia, SC)
Columbia, SC · Remote
$14.75 - $20/hr
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Shareholder Engagement Specialist FULLY REMOTE
Pittsburgh, PA · On-site +1
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Shareholder Engagement Specialist FULLY REMOTE
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Innisfree M&A, Incorporated is accepting resumes for a REMOTE position as a Shareholder Engagement ... Minimum of 1 year experience in finance, investments, or in a call center environment * Financial ...
AD, Digital Engagement (Remote)
Manhattan, NY · On-site +1
$107K/yr
Title: AD, Digital Engagement (Remote) Department: Communications Reporting to: Head of ... Through decades of experience as a leader in global education, WES has developed a wide range of ...
AD, Digital Engagement (Remote)
Manhattan, NY · On-site +1
$107K/yr
Title: AD, Digital Engagement (Remote) Department: Communications Reporting to: Head of ... Through decades of experience as a leader in global education, WES has developed a wide range of ...
Remote Global Engagement Center information
See salary details
$27K - $37K
8% of jobs
$37K - $46.9K
8% of jobs
$53.5K is the 25th percentile. Wages below this are outliers.
$46.9K - $56.9K
13% of jobs
$56.9K - $66.8K
13% of jobs
The median wage is $72.5K / yr.
$66.8K - $76.8K
15% of jobs
$76.8K - $86.7K
14% of jobs
$91.3K is the 75th percentile. Wages above this are outliers.
$86.7K - $96.7K
11% of jobs
$96.7K - $106.6K
6% of jobs
$106.6K - $116.6K
6% of jobs
$116.6K - $126.5K
4% of jobs
$126.5K - $136.5K
2% of jobs
$27K
$77.8K
$136.5K
How much do remote global engagement center jobs pay per year?
What are the key skills and qualifications needed to thrive as a Remote Global Engagement Center specialist?
What is a Remote Global Engagement Center?
How does a Remote Global Engagement Center team typically collaborate across different time zones and cultures?
What is the difference between Remote Global Engagement Center vs Customer Support Specialist?
| Aspect | Remote Global Engagement Center | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires communication, language, or regional expertise; sometimes certifications in customer service | Usually requires customer service experience; certifications vary |
| Work Environment | Remote, team-based, often global, with focus on engagement and outreach | Remote or on-site, focused on handling customer inquiries and issues |
| Employer & Industry Usage | Common in multinational corporations, tech, and service industries for global outreach | Widespread across retail, tech, and service sectors for direct customer interaction |
The Remote Global Engagement Center and Customer Support Specialist roles both involve customer interaction but differ mainly in scope. The Engagement Center focuses on global outreach and engagement strategies, often requiring language skills and regional knowledge. In contrast, Customer Support Specialists handle direct customer inquiries and issue resolution. Both roles are essential in customer service but serve different functions within organizations.

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 19 days ago
Job description
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.
Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
Position Summary
The GVP & Global GM, ORACLE Services is a senior executive responsible for leading and driving global revenue performance across Rimini Street's ORACLE Services portfolio, including ORACLE Support (L4), Application Management Services (AMS), and ORACLE Consulting (Consult). This role carries full quota responsibility for the Company Operating Plan (COP) for all invoicing related to ORACLE Services globally, encompassing both Renewals and New Client Invoicing (NCI).
Reporting directly to the Chief Revenue Officer, the GVP & Global GM will be accountable for developing and executing the go-to-market strategy, driving sales execution, and ensuring alignment across sales, solution engineering, marketing, and delivery teams to achieve aggressive growth targets. This role can be located anywhere within the US, ideally close to an Rimini Street office location.
This role requires balanced global engagement and travel across all major geographies-NAMER, LATAM, EMEA, and APAC, to support strategic deals, foster regional alignment, and ensure consistent performance against the ORACLE Services Operating Plan
Key Responsibilities
- Revenue Leadership: Own and deliver the global ORACLE Services revenue target, including renewals and new client acquisition across L4, AMS, and Consult offerings.
- Sales Strategy & Execution: Develop and implement global sales strategies to drive pipeline growth, accelerate deal velocity, and expand market share in ORACLE Services.
- Cross-Functional Alignment: Partner with regional GMs, Sales Leadership, Solution Engineering, Marketing, and Delivery to ensure cohesive execution and customer success.
- Renewals Management: Oversee global ORACLE Support renewals performance, ensuring high retention rates and proactive engagement with existing clients.
- New Business Growth: Drive new logo acquisition and expansion opportunities across ORACLE Support, AMS, and Consulting services.
- Forecasting & Performance Management: Maintain accurate forecasting, pipeline health, and performance tracking aligned to the Operating Plan.
- Team Leadership: Lead and mentor a high-performing global team of sales and business development professionals, fostering a culture of accountability, collaboration, and excellence, both matrix and direct reporting teams
- Market Intelligence: Stay ahead of ORACLE ecosystem trends, competitive dynamics, and customer needs to inform strategic decisions and product positioning.
Experience and Skills
- 20+ years of experience in enterprise software sales, with a strong focus on ORACLE services.
- Proven track record of exceeding multi-million-dollar global revenue targets.
- Deep understanding of ORACLE Support, AMS, and Consulting business models.
- Experience managing global teams and driving cross-regional alignment.
- Strategic thinker with strong operational rigor and execution discipline.
- Exceptional communication, leadership, and stakeholder management skills.
- Ability to thrive in a fast-paced, matrixed environment.
Education
MBA preferred
Location
Remote - U.S.
Why Rimini Street?
Rimini Street Inc. is an affirmative action-equal opportunity employer and complies with all applicable Federal, State, and Local Laws regarding recruitment and hiring.
Qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable Federal, State, or Local laws. Rimini Street Inc. offers a comprehensive compensation and benefits package to employees.
The general OTE range for this type of role is 350k - 500k depending on skills and experience. The actual compensation offered will ultimately be based on several factors such as: a candidate's location, and the level of applicable skills and professional experience. Rimini's target pay for each position is available upon request during the applicant's Interview process.
Benefits for US employees include:
- Medical, Dental, and Vision insurance
- Disability insurance
- Paid Parental Leave
- 401(k) program
- Generous Paid time off (PTO)
We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.
Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
- Company
- We dream big and innovate boldly.
- Colleagues
- We work with extraordinary people who create a culture of mutual respect and collaboration.
- Clients
- We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
- Community
- We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we've made positive impacts in six continents for over 425 charities.
Accelerating Company Growth
- Nasdaq-listed under ticker symbol RMNI since October 2017
- Over 6,300+ signed contracts to date, including Fortune 500 and Global 100 companies
- Over 2,000 team members in 23 countries
- US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
About Rimini Street
Sourced by ZipRecruiter
Industry
It services
Company size
1,001 - 5,000 Employees
Headquarters location
Las Vegas, NV, US
Year founded
2005