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Remote Global Customer Service Jobs in Reston, VA

Maximus

CSR II Operations (Temporary, Remote)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote) Date Tuesday, August 11, 2026 City Remote Country United States Working time Full-time Description & Requirements The OPM ...

TecTammina

Core Banking Product Manager

Bethesda, MD · Remote

Remote, Global. Salary range: Very competitive base + benefits -- Our client is an exciting and ... financial services industry Knowledge of Core Banking vendors and Credit Union and Community ...

Relativity

Senior Billing Specialist

Washington, DC · On-site +1

$60K - $90K/yr

Posting Type Remote/Hybrid Job Overview The Order-to-Cash (OTC) organization manages the end-to-end ... Process the full range of contracts across all product linesfor a global customer base ofboth ...

Liveops

Remote Spanish Bilingual Customer Service

Ashburn, VA · Remote

$15.75 - $20/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Bethesda, MD · Remote

$16.50 - $20.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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All JobsGlobal Customer Service JobsRemote Global Customer Service JobsRemote Global Customer Service Jobs in Reston, VA

Remote Global Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do remote global customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote global customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is a remote global customer service?

A Remote Global Customer Service job involves assisting customers from different countries and time zones through digital channels such as email, chat, or phone, all while working from a location outside of a traditional office. Professionals in this role handle inquiries, resolve issues, and provide product or service information to a diverse, international client base. Effective communication skills, cultural sensitivity, and the ability to work independently are essential for success in this position. This role often requires familiarity with customer service software and the ability to adapt to various communication styles across global markets.

How does working in remote global customer service differ from traditional in-office customer service roles?

Remote Global Customer Service roles often require greater self-motivation and strong digital communication skills, since you’ll be collaborating with colleagues and customers across time zones and cultures from a home-based or distributed environment. Typical challenges include managing asynchronous communication, staying organized without in-person supervision, and adapting to various communication platforms. However, these positions also offer flexibility, exposure to diverse customer needs, and opportunities to develop cross-cultural competencies. Teams are usually structured to support virtual collaboration, with regular video meetings and online training sessions to ensure alignment and professional growth.

What are the key skills and qualifications needed to thrive as a remote global customer service representative, and why are they important?

To thrive as a Remote Global Customer Service representative, you need excellent communication skills, strong problem-solving abilities, and experience in customer support, often supported by a relevant degree or prior experience. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools are typically required. Adaptability, cultural sensitivity, and patience are essential soft skills for engaging with diverse customers across different time zones. These skills ensure prompt, empathetic, and effective service delivery, building customer loyalty in a global, virtual environment.

What is the difference between Remote Global Customer Service vs Remote Customer Support Specialist?

AspectRemote Global Customer ServiceRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, global customer service centers or online platformsRemote, online support channels for specific products/services
Industry UsageUsed across industries like retail, telecom, techCommon in tech, software, and product-based companies
Search & Comparison IntentLooking for roles involving international customer interactionsSeeking specialized support roles for specific products or services

Remote Global Customer Service involves handling international customer inquiries across various industries, often requiring multilingual skills and cultural awareness. Remote Customer Support Specialist typically focuses on supporting specific products or services within a company, often in a more localized context. Both roles require strong communication skills and remote work capabilities, but the scope and focus differ based on the customer base and industry needs.

What are the most commonly searched types of Global Customer Service jobs in Reston, VA?

The most popular types of Global Customer Service jobs in Reston, VA are:

What are popular job titles related to Remote Global Customer Service jobs in Reston, VA?

For Remote Global Customer Service jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Remote Global Customer Service jobs in Reston, VA look for?

The top searched job categories for Remote Global Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote Global Customer Service jobs?

Cities near Reston, VA with the most Remote Global Customer Service job openings:

Remote Global Customer Service jobs near you
Infographic showing various Remote Global Customer Service job openings in Reston, VA as of June 2026, with employment types broken down into 70% Full Time, 20% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Part-Time Customer Service Representative (Remote)

Peterbilt of Knoxville

Hyattsville, MD • Remote

$16 - $21.75/hr

Part-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

About Us

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

What we Offer

Competitive hourly pay (based on experience)

Training on internal systems and processes

Opportunity to work with a respected Class 8 dealership team

Position Summary


We are seeking a dependable Part-Time Customer Service Representative to support our Class 8 truck dealership during evening hours. This role focuses on assisting customers via phone and email with breakdown support, parts inquiries, billing, and repair status updates. The position is remote for the right candidate.
Key Responsibilities


-Handle inbound and outbound customer phone calls and emails in a professional, service-focused manner
-Coordinate breakdown assistance by gathering key details (unit info, location, symptoms, urgency) and routing to the appropriate internal team or process
-Check parts inventory/availability and provide accurate information on pricing and lead times
-Bill parts accurately and complete related documentation/transactions
-Monitor repair order status and communicate progress updates to customers clearly and promptly
-Liaise with service advisors, technicians, and parts staff to ensure accurate, timely information
-Document interactions, updates, and resolutions in the dealership system (DMS/CRM)
-Escalate urgent issues appropriately and follow up to ensure customer needs are met


Qualifications


-Customer service experience (dealership, trucking, automotive, or heavy-duty service environment preferred)
-Comfortable handling multiple channels (phone/email) and working in a fast-paced setting
-Strong attention to detail, especially for billing, parts numbers, and repair status notes
-Ability to remain calm and solution-oriented during breakdown or high-stress situations
-Basic computer proficiency; ability to learn dealership systems (DMS), inventory tools, and email/phone platforms
-Bilingual (English/Spanish or other languages) is a major plus
-Preferred Experience (Nice to Have)
-Familiarity with Class 8/heavy-duty truck parts and service terminology
-Experience with parts invoicing, repair orders, or dispatch/breakdown coordination
-Prior work in a dealership, fleet maintenance shop, or transportation/logistics support role


Work Environment & Requirements


-Remote (dependent on location, system access, and performance)
-Must have a reliable internet connection and a quiet, professional workspace
-Ability to work the scheduled evening shift consistently: 6 PM–12 AM, Monday–Friday

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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