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Remote Gis Jobs in Decatur, AL (NOW HIRING)

3-GIS

Support Specialist II

Huntsville, AL · On-site +1

Experience troubleshooting Windows Server, IIS, 3-GIS solutions and user workflows. Work Environment: * Employees in a Remote setting with limited travel. Expected Hours of Work: * 40 hours, Monday ...

Pae

Earth Science Software Engineer (ES4)

Huntsville, AL · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Standardize GIS Workflows: Partner with NASA Earthdata GIS to design and automate GIS-based data ... Remote Sensing or a related technical field from an ABET-accredited university. * 10+ years ...

All JobsGis JobsRemote Gis JobsRemote Gis Jobs in Decatur, AL

Remote Gis information

See Decatur, AL salary details

$13

$26

$45

How much do remote gis jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote gis in Decatur, AL is $26.74, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $31.54 per hour, depending on experience, location, and employer.

What is a remote GIS job?

A remote GIS (Geographic Information Systems) job involves using specialized software to collect, analyze, and interpret geographic data from a location outside of a traditional office, typically from home. Professionals in these roles create maps and visualizations, manage geospatial databases, and support projects in areas like urban planning, environmental science, and transportation. Remote GIS specialists collaborate with teams using online tools, ensuring that their work is integrated into broader organizational objectives. These positions require skills in GIS software such as ArcGIS or QGIS, data analysis, and communication.

What are the qualifications to get a remote GIS job?

The qualifications to get a remote GIS job depends on the type of work you do. If you work from home developing new GIS software, you need strong programming skills and a postsecondary degree in computer science, information technology, or a closely related field. Virtual GIS analysts working in land conservation or forestry may need a master’s degree in forestry or a similar life science subject and additional certification in geographic information system technology. Strong technical, analytical, and communication skills, along with attention to detail and a reliable internet connection, are essential for remote GIS jobs.

What are the key skills and qualifications needed to thrive as a remote GIS specialist, and why are they important?

To thrive as a Remote GIS Specialist, you need expertise in geographic information systems, spatial data analysis, and a degree in geography, environmental science, or a related field. Proficiency with GIS software such as ArcGIS, QGIS, and remote sensing tools, along with relevant certifications, is typically required. Strong problem-solving, attention to detail, and effective communication are standout soft skills in this field. These skills are essential for accurately analyzing spatial data, supporting decision-making, and collaborating on projects from a remote setting.

What are some common challenges faced by remote GIS professionals, and how can they be addressed?

Remote GIS professionals often encounter challenges related to data accessibility, collaboration, and communication with team members. Since geospatial data files can be large and sensitive, ensuring secure and efficient access from remote locations is crucial. Additionally, coordinating with cross-functional teams and stakeholders without face-to-face interaction may require proactive communication and the use of collaborative platforms. Utilizing cloud-based GIS solutions, maintaining clear documentation, and scheduling regular virtual meetings can help remote GIS professionals stay integrated and productive.

What is the difference between Remote Gis vs Remote Cartographer?

AspectRemote GisRemote Cartographer
Required CredentialsGIS certifications, degree in geography or GISGIS certifications, degree in geography or GIS
Work EnvironmentRemote, often collaborative with GIS teamsRemote, focused on map creation and spatial analysis
Employer & Industry UsageGovernment, environmental agencies, tech companiesUrban planning, environmental consulting, government agencies
Common Search & Comparison IntentUnderstanding remote GIS roles and responsibilitiesClarifying the role of remote cartographers and their tasks

Remote GIS and remote cartographer roles share similar credentials and work environments, often within government or environmental sectors. However, Remote GIS professionals typically handle broader spatial data analysis and GIS project management, while remote cartographers focus more on map creation and visual representation. Both roles require GIS certifications and are performed remotely, but their specific tasks and industry applications differ slightly.

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Remote Gis jobs near you
Infographic showing various Remote Gis job openings in Decatur, AL as of August 2026, with employment types broken down into 2% Internship, 86% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $55,618 per year, or $26.7 per hour.

Support Specialist II

3-GIS

Huntsville, AL • On-site, Remote

Full-time

Posted 8 days ago

Job description

Job Description
Position Title: Support Specialist II
Reports To: Manager, General Support
Department: Product Support
Summary/Objective:
The Support Specialist II serves as a technical expert and customer advocate for the 3-GIS product suite within the Esri ecosystem. This role is responsible for diagnosing complex software issues, guiding customers through best practice workflows, and ensuring a consistently exceptional support experience. You will work directly with client accounts, collaborate cross-functionally with internal teams, and help shape the future of customer success at 3-GIS.
This position requires strong technical proficiency, strong communication skills, and the ability to guide customers through various 3-GIS product challenges.
Essential Functions: Customer Support & Technical Troubleshooting
  • Provide superior customer support and troubleshoot client issues with 3-GIS software, ensuring customers exceed expectations in their use of the platform.
  • Serve as a support representative for customer accounts, acting as a trusted advisor.
  • Diagnose and resolve issues across the 3-GIS stack, Esri products (ArcGIS Pro, ArcGIS Enterprise, Portal), and associated databases.
  • Leverage GIS data analysis and mapping tools to support customer requests.
  • Contribute toward the development of change control processes for hosted systems when required.
  • Possible participation in the on-call rotation to support critical customer systems.
Customer Enablement & Education
  • Educate customers on 3-GIS and Esri products, services, and recommended workflows to maximize operational efficiency.
  • Assist clients on product functionality, system usage, and best practices.
  • Engage in technical discussions with both technical and non-technical stakeholders.
Technical Configuration & System Management
  • Be able to configure and assist with upgrades of 3-GIS Solutions, Esri software, and supporting technologies.
  • Configure web services, application servers, and database connections for customer environments.
  • Test new software functionality, validate bug fixes, and provide structured feedback to Product and Development teams.
  • Follow documented procedures for customer escalations and ticket processing, including product enhancements and bugs.
Cross-Team Collaboration
  • Work collaboratively with Sales, Product, Development, and PMO teams to ensure accurate, timely solutions for customers.
  • Identify, document, and escalate issues to team leads or engineering as appropriate.
  • Track and report data from calls, chats, and high priority issues to support continuous improvement.
  • Mentor and train new team members within the organization.
  • Provide feedback to support leadership to improve customer experience, support processes, and operational efficiency.
Continuous Improvement & Customer Advocacy
  • Proactively identify workflow improvements, best practices, and opportunities to enhance customer satisfaction.
  • Contribute to internal knowledge bases, documentation, and process refinement.
  • Support customer onboarding and consultation for new customers.
  • Complete other support duties as assigned.

Required Qualifications:
  • Bachelor's Degree in Computer Science, GIS, Information Systems, or related field.
  • 3-4 years of experience in customer service, technical support, or GIS-related roles.
  • Strong written and verbal communication skills.
  • Highly organized, detail-oriented, and capable of managing multiple priorities.
  • Hands-on experience with:
    1. ArcGIS Desktop/Pro
    2. ArcGIS Server / ArcGIS Enterprise
    3. Esri Portal
    4. ArcGIS geoprocessing and data analysis tools
    5. 3-GIS Web and Mobile
    6. Python or similar scripting languages
    7. Database tools such as PGAdmin, SQL Developer, or SQL Server Manager
    8. Jira or similar ticketing systems
  • Self-directed and effective in a remote or hybrid work environment.
  • Strong critical thinking and analytical skills with an interest in problem solving.
  • Passion for continuous learning and supporting team growth.
Preferred Qualifications:
  • Understanding of 3-GIS configuration.
  • Hands-on experience with 3-GIS Admin.
  • Experience with APIs, automation, or system integrations.
  • Telecom planning, construction, or asset management experience.
  • Advanced experience with ESRI spatial analysis and geoprocessing workflows.
  • Experience troubleshooting web-based application system architecture (on-premises, cloud, hybrid).
  • Experience troubleshooting Windows Server, IIS, 3-GIS solutions and user workflows.
Work Environment:
  • Employees in a Remote setting with limited travel.

Expected Hours of Work:
  • 40 hours, Monday - Friday
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
SSP Innovations, LLC is an Equal Opportunity Employer (EOE).

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