Virtual Care Coordinator
Location: New York, NY 10017
Pay Rate: $21-$25/hour
Shift: Night Shift
Schedule: Part-Time | 3 Days per Week | 21 Hours per Week
Requirement: Every Weekend Required (Non-Negotiable)
Position Overview
We are seeking an experienced Virtual Care Coordinator to support telehealth, remote patient monitoring, and virtual patient care operations. This role plays a critical part in ensuring patient safety, supporting telemedicine services, and coordinating virtual care workflows in a fast-paced healthcare environment.
Responsibilities
Monitor patients remotely for safety concerns, behavioral changes, and clinical status updates
Support telemedicine consultations, virtual visits, and remote patient monitoring programs
Triage and assign patients for virtual observation and monitoring services
Collaborate with physicians, nurses, and interdisciplinary teams to coordinate patient care
Escalate changes in patient condition, safety concerns, and behavioral issues to appropriate clinical staff
Monitor telehealth consult orders, scheduled appointments, and follow-up visits through EPIC and telehealth platforms
Provide real-time support and troubleshooting for telehealth and remote monitoring technologies
Document patient observations, interventions, escalations, and safety events accurately
Assist with quality assurance initiatives and telehealth workflow improvements
Analyze utilization reports and support performance improvement efforts
Maintain HIPAA compliance and protect patient confidentiality
Participate in staff meetings, training sessions, and telehealth program development initiatives
Requirements
Minimum 2 Years of Telehealth Experience
Direct Patient Care Experience
Experience with Remote Patient Monitoring and Virtual Care Technologies
Experience using EMR/EHR systems, preferably EPIC
Strong communication, documentation, and problem-solving skills
Ability to work independently in a virtual healthcare environment
Availability to work every weekend (required)
Preferred
Associate's or Bachelor's Degree in a Health-Related Field
Experience with quality improvement, data collection, and telehealth program management
Experience collaborating with multidisciplinary healthcare teams
Knowledge of telehealth workflows, regulations, and best practices
For more details contact at hdavda@navitashealth.com or Call / Text at 516-862-1169.
About Navitas Healthcare, LLC
It is a Joint Commission Certified / WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.