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Remote Geico Call Center Jobs in Reston, VA (NOW HIRING)

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Remote Geico Call Center information

See Reston, VA salary details

$11

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$26

How much do remote geico call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote geico call center in Reston, VA is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $19.76 per hour, depending on experience, location, and employer.

What is the difference between Remote Geico Call Center vs Remote State Farm Customer Service Representative?

AspectRemote Geico Call CenterRemote State Farm Customer Service Representative
Required CredentialsHigh school diploma; insurance licensing may be preferredHigh school diploma; insurance licensing may be preferred
Work EnvironmentHome-based call center setting, flexible hoursHome-based customer service, flexible hours
Employer & IndustryGeico, insurance industryState Farm, insurance industry
Common Search & ComparisonYesYes

The Remote Geico Call Center and Remote State Farm Customer Service Representative roles both involve home-based customer support within the insurance industry. They require similar credentials and offer flexible schedules. The main differences lie in the employer and specific insurance products handled. Both positions are popular choices for those seeking remote insurance customer service jobs.

What are popular job titles related to Remote Geico Call Center jobs in Reston, VA? For Remote Geico Call Center jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote Geico Call Center jobs in Reston, VA look for? The top searched job categories for Remote Geico Call Center jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote Geico Call Center jobs? Cities near Reston, VA with the most Remote Geico Call Center job openings:
Remote Geico Call Center jobs near you
Infographic showing various Remote Geico Call Center job openings in Reston, VA as of August 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,255 per year, or $17.9 per hour.

Training and Quality Assurance Manager (Call Center)

TechOp Solutions International

Arlington, VA • Remote

Full-time

Re-posted 9 days ago

Job description

TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.

Duties:

         Lead the daily operations of the Training and Quality Assurance team.

         Develop, implement, and maintain training programs for new hires and existing staff.

         Design and update training materials, job aids, and instructional resources.

         Conduct instructor-led, virtual, and self-paced training programs.

         Establish quality standards and performance evaluation methodologies.

          Monitor customer interactions across multiple communication channels to ensure compliance and service quality.

         Conduct calibration sessions with operational leadership and quality teams.

          Analyze quality trends and identify opportunities for coaching and performance improvement.

         Prepare quality assurance reports, dashboards, and performance analyses.

         Develop corrective action plans and continuous improvement initiatives.

         Coordinate with operational leadership to identify training needs and performance gaps.

          Perform additional duties as assigned

Requirements

  • Bachelor's degree from an accredited institution
  • Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
  •  Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
  •  Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
  • Strong analytical, problem-solving, and communication skills.
  • Must meet security eligibility requirements.

Benefits

TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws. 

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