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Remote Gaming Support Jobs in Secaucus, NJ (NOW HIRING)

Mercor

Chess Expert - Game Analyst

New York, NY · Remote

$90/hr

Remote Role Responsibilities * Evaluate and correct speech-to-text errors in chess commentary ... Submit form Resources & Support * For details about the interview process and platform information ...

Soda Data

Sales Engineer (Remote)

Brooklyn, NY · On-site +1

$100K - $130K/yr

Soda is the data quality layer for Disney, Ralph Lauren, CBRE, HelloFresh, 2K Games, and Nubank ... You've run demos, supported PoCs, and worked with AEs on real deals - now you want to do it at a ...

Soda Data

Sales Engineer (Remote)

New York, NY · Remote

$100K - $130K/yr

Soda is the data quality layer for Disney, Ralph Lauren, CBRE, HelloFresh, 2K Games, and Nubank ... You've run demos, supported PoCs, and worked with AEs on real deals - now you want to do it at a ...

Soda Data

Lead Sales Engineer (Remote)

Brooklyn, NY · On-site +1

$160K - $180K/yr

Soda is the data quality layer for Disney, Ralph Lauren, CBRE, HelloFresh, 2K Games, and Nubank ... to support. You've owned the technical win on enterprise deals, and you're already the person ...

Soda Data

Lead Sales Engineer (Remote)

Brooklyn, NY · Remote

$160K - $180K/yr

Soda is the data quality layer for Disney, Ralph Lauren, CBRE, HelloFresh, 2K Games, and Nubank ... to support. You've owned the technical win on enterprise deals, and you're already the person ...

Mondo

Senior Account Supervisor

Manhattan, NY · Remote

$40 - $49/hr

Remote Start Date Is: ASAP Duration: 3 months to start, Can convert to FTE Candidate Pay Rate Range ... Experience supporting consumer technology clients. * Experience with gaming-related brands ...

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Remote Gaming Support information

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$14

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$45

How much do remote gaming support jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote gaming support in Secaucus, NJ is $26.48, according to ZipRecruiter salary data. Most workers in this role earn between $19.57 and $28.85 per hour, depending on experience, location, and employer.

What is a remote gaming support?

A Remote Gaming Support job involves assisting players with technical issues, account inquiries, and gameplay questions for online games. Support agents communicate via chat, email, or phone to troubleshoot problems, provide guidance, and ensure a smooth gaming experience. They must have strong communication skills, a good understanding of gaming systems, and the ability to resolve issues efficiently. Many roles also require familiarity with customer service tools and a passion for gaming.

What does a remote gaming support do?

A typical day in Remote Gaming Support involves responding to player inquiries via chat, email, or phone, diagnosing technical issues, and providing clear solutions to ensure a seamless gaming experience. You may also escalate complex problems to specialized technical teams, update knowledge bases, and document recurring issues for further analysis. Collaboration with other support agents and sometimes with game developers is common, especially when resolving widespread or new bugs. The work is often fast-paced and requires staying current with updates or new releases in the supported games. Most teams operate in shifts to provide 24/7 coverage, offering flexible hours for remote employees.

What are the key skills and qualifications needed to thrive in remote gaming support, and why are they important?

To thrive as a Remote Gaming Support professional, you need strong troubleshooting abilities, a solid understanding of gaming platforms, and prior experience in customer service or technical support. Familiarity with ticketing systems like Zendesk or Freshdesk, knowledge of gaming networks, and sometimes certifications in IT support tools are valuable assets. Excellent communication, patience, and adaptability are soft skills that set top candidates apart. These skills ensure efficient issue resolution, enhance the player experience, and contribute to a positive gaming community.

What are the most commonly searched types of Gaming Support jobs in Secaucus, NJ?

The most popular types of Gaming Support jobs in Secaucus, NJ are:

What are popular job titles related to Remote Gaming Support jobs in Secaucus, NJ?

For Remote Gaming Support jobs in Secaucus, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Gaming Support jobs in Secaucus, NJ look for?

The top searched job categories for Remote Gaming Support jobs in Secaucus, NJ are:

What cities near Secaucus, NJ are hiring for Remote Gaming Support jobs?

Cities near Secaucus, NJ with the most Remote Gaming Support job openings:

Remote Gaming Support jobs near you
Infographic showing various Remote Gaming Support job openings in Secaucus, NJ as of August 2026, with employment types broken down into 78% Full Time, 9% Part Time, 10% Contract, and 3% Nights. Highlights an 100% Remote job distribution, with an average salary of $55,083 per year, or $26.5 per hour.

Player Support Agent (German) - Remote

New York, NY • On-site, Remote

Transperfect Gaming Solutions
See more jobs at Transperfect Gaming Solutionsexternal

Contractor

Posted 5 days ago

Job description

TransPerfect Gaming is a global team of passionate gamers offering world-class player support, community management, testing, localization, cybersecurity, co-development and more. Valuing innovation and teamwork, we're driven by our love of gaming. Our mission is to make every game enjoyable as our teams break language barriers and develop inclusive player communities. Together, we can create immersive experiences that resonate with players worldwide.
Are you a passionate gamer, determined to advance your career in the gaming industry? Are you skilled in building, raising, and supporting online communities and want to join a team of like minded people? If you answered yes to these questions, we'd love to meet you.
As a Player Support Agent, you'll get the opportunity to work with a diverse team supporting hundreds of game developers and publishers across the globe. We're currently looking for a dynamic addition to our vibrant team of over 1,000 in-house player support agents who can provide top class support in a fast-paced and active environment.
RESPONSIBILITIES
• Processing 'Calls for Help' received from the community you are supporting.
• Becoming familiarized with the games you support, so you can best resolve these 'Calls for Help'.
• Remaining up to date with changes in workflows, policies and gameplay.
• Becoming highly skilled in the use of various ticketing and social media platforms.
• Getting creative in finding solutions encountered on a to day-to-day basis.
• Assisting with reporting by tracking data on a form or spreadsheet.
• Supporting your managers with ad-hoc tasks.
• Reaching Key Performance Indicators such as Productivity, Quality, and Player Satisfaction.
• Enforcing community rules and treating everyone fairly in the context of the game.
• Reporting on any issues or trends found in the game.
ESSENTIAL SKILLS
• A native or professional level of German with excellent oral and written skills.
• Excellent interpersonal and organizational skills.
• Advanced knowledge of Google Workspace.
• Strong ability to multitask, prioritize, and work independently with minimal supervision.
• Great knowledge of gaming social media, such as Reddit, Facebook, X, and Discord.
• Driven by a passion for video games.
WHAT WE OFFER
• The opportunity to hone and improve your skills.
• Apply your talents to a diverse variety of engaging gaming projects.
• A team of like-minded people in a fast-paced, multicultural environment.
• Ongoing training and professional self-improvement opportunities.
TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.
We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.
In order to apply, please submit your CV in English
By applying, I confirm I have read and accept TransPerfect's Privacy Policy: https://www.transperfect.com/about/data-privacy-recruiting

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