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Remote Fuel Operations Manager Jobs in Poway, CA

Deloitte

Manager - ServiceNow

San Diego, CA · On-site +1

Cyber Manager - ServiceNow Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our

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All JobsFuel Operations JobsRemote Fuel Operations Manager JobsRemote Fuel Operations Manager Jobs in Poway, CA

Remote Fuel Operations Manager information

See Poway, CA salary details

$31.7K

$64.9K

$121.2K

How much do remote fuel operations manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for remote fuel operations manager in Poway, CA is $64,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $79,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Fuel Operations Manager vs Remote Fuel Logistics Coordinator?

AspectRemote Fuel Operations ManagerRemote Fuel Logistics Coordinator
CredentialsExperience in fuel management, industry certificationsLogistics or supply chain certifications, relevant experience
Work EnvironmentOversees fuel operations, manages teams, ensures safety complianceCoordinates fuel shipments, manages scheduling, liaises with suppliers
Industry UsageUsed in companies managing fuel supply chains, energy sectorsCommon in logistics firms handling fuel distribution

The Remote Fuel Operations Manager focuses on overseeing fuel operations, safety, and team management, while the Remote Fuel Logistics Coordinator handles scheduling, coordination, and logistics of fuel shipments. Both roles require industry-specific knowledge but differ in scope and responsibilities.

What does a remote fuel operations manager do?

A Remote Fuel Operations Manager oversees the procurement, storage, distribution, and monitoring of fuel supplies for an organization, often from a remote location. They coordinate with suppliers, manage logistics, ensure compliance with safety and environmental regulations, and use digital tools to monitor fuel usage and inventory levels. Their responsibilities may also include managing budgets, optimizing fuel efficiency, and troubleshooting supply chain issues to ensure uninterrupted operations.

How does a remote fuel operations manager typically coordinate with on-site staff to ensure seamless fuel delivery and compliance?

As a Remote Fuel Operations Manager, you will regularly communicate with on-site teams via digital platforms to monitor inventory levels, schedule deliveries, and address any issues in real time. Coordination often involves leading virtual meetings, sharing updated protocols, and using remote monitoring systems to track fuel usage and compliance with safety standards. Building strong relationships with on-site supervisors and drivers is essential to quickly resolve logistical challenges and maintain operational efficiency. This role relies heavily on proactive communication and data analysis to ensure that all operations meet company and regulatory requirements.

What are the key skills and qualifications needed to thrive as a remote fuel operations manager, and why are they important?

To thrive as a Remote Fuel Operations Manager, you need expertise in fuel logistics, supply chain management, and regulatory compliance, often supported by a degree in logistics or related fields. Familiarity with fuel management software, inventory tracking systems, and relevant safety certifications is typically required. Strong leadership, problem-solving abilities, and effective communication are crucial soft skills for managing remote teams and coordinating with suppliers. These skills ensure efficient fuel operations, minimize risks, and support seamless supply in challenging or distributed environments.
What job categories do people searching Remote Fuel Operations Manager jobs in Poway, CA look for? The top searched job categories for Remote Fuel Operations Manager jobs in Poway, CA are:
What cities near Poway, CA are hiring for Remote Fuel Operations Manager jobs? Cities near Poway, CA with the most Remote Fuel Operations Manager job openings:
Remote Fuel Operations Manager jobs near you
Infographic showing various Remote Fuel Operations Manager job openings in Poway, CA as of July 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $64,913 per year, or $31.2 per hour.

Customer Support Operations Manager - Intercom & Fin AI

Vista Fulfillment Group

Santee, CA • On-site, Remote

$30 - $40/hr

Full-time

Medical, Dental

Re-posted just now

Job description

Remote - United States Only
Full-Time 40 Hours/Week
Hourly Rate: $30-$40/hour, depending on experience
Benefits: Medical and dental benefits available
Reports To: COO
About the Role
Vista Fulfillment Group is hiring a full-time Customer Support Operations Manager to lead our customer support team and improve the systems, workflows, and response times behind our customer service operation.
This is a remote position open to candidates located anywhere in the United States. The schedule is a standard 40-hour work week, Monday through Friday, with availability required during business hours from 9:00 AM to 5:00 PM.
This role is responsible for managing a team of approximately 10 customer support agents who handle customer tickets, refunds, disputes, order issues, phone support, email support, and Intercom chat support.
We are looking for a hands-on CS leader who can both manage people and improve systems. The ideal candidate must have strong experience with Intercom, including inbox management, reporting, routing, workflows, automations, and help center structure. They must also have strong experience with Fin AI, Intercom's AI agent, including setup, flow design, automation planning, content structure, and implementation.
Our current first response time averages around 48 hours. A major goal of this role is to reduce first response time to 12 hours ideally, and no later than 24 hours, while improving ticket quality, accountability, and SLA performance.
Preferred Experience
Experience implementing Fin AI from the ground up or rescuing a failed AI support implementation.
Experience in ecommerce, fulfillment, logistics, retail, marketplaces, alcohol, or order-management support environments.
Experience handling refund, dispute, chargeback, delivery issue, and customer complaint workflows.
Experience creating CS dashboards, weekly KPI reports, SOPs, internal playbooks, and quality assurance scorecards.
Experience working with technical teams to improve integrations, reporting, AI workflows, and automation logic.
Ideal Candidate
The ideal candidate is a hands-on customer support operator who can manage a team, improve accountability, and personally help build a better Intercom and Fin AI support system.
This person should not only understand customer service management, but also know how to structure support workflows, build automations, analyze ticket data, and use AI to reduce manual workload without sacrificing service quality.
We are looking for someone who can take a support department with a 48-hour average first response time and build the systems, team discipline, and automation needed to bring that down to 12-24 hours.
Location
Remote, United States only.
Requirements
Key Responsibilities
  • Lead and manage a customer support team of approximately 10 agents handling tickets, refunds, disputes, order issues, chat, email, and phone support.
  • Monitor daily support performance, ticket queues, backlog, response times, resolution times, SLA compliance, quality standards, and agent productivity.
  • Reduce average first response time from approximately 24 hours to 12 hours ideally, and no later than 24 hours.
  • Build, improve, and manage Intercom workflows, routing rules, inbox structure, automations, tags, macros, reporting dashboards, team assignments, and escalation paths.
  • Lead the implementation of Fin AI, including flow design, AI response logic, help center content strategy, escalation rules, automation structure, and ongoing optimization.
  • Work with developers, consultants, or internal technical resources when needed to properly implement Fin AI, integrations, reporting, and automation improvements.
  • Analyze Intercom reports and support data to identify bottlenecks, agent performance issues, recurring customer problems, workflow gaps, and automation opportunities.
  • Create and maintain SOPs for ticket handling, refunds, disputes, escalations, SLA standards, phone support, chat support, and email support.
  • Train customer support agents on Intercom usage, Fin AI workflows, support quality expectations, communication standards, escalation procedures, and performance goals.
  • Review team performance and recommend staffing changes, coaching plans, disciplinary actions, promotions, or workflow adjustments to leadership.
  • Ensure support operations meet partner expectations and that SLA risks are identified and escalated quickly.
  • Work closely with the COO, operations team, fulfillment team, account management, and developers to improve customer experience and resolve recurring issues.

Required Qualifications
  • Must be located in the United States.
  • Bachelor's degree required.
  • Experience managing customer support teams of at least 10 people.
  • Minimum 3 years of hands-on Intercom experience.
  • Minimum 3 years of hands-on experience with Fin AI, Intercom's AI agent, including setup, flow design, automation, and optimization.
  • Strong understanding of customer support KPIs, including first response time, resolution time, backlog, SLA compliance, CSAT, escalation volume, ticket volume, productivity, and quality assurance.
  • Experience managing chat, email, and phone support teams.
  • Ability to build and improve Intercom workflows, inbox rules, routing logic, macros, reports, automations, help center content, and escalation processes.
  • Technical comfort with basic APIs, integrations, reporting exports, data analysis, and working with developers or consultants to complete support system improvements.
  • Strong leadership skills with the ability to coach, train, hold agents accountable, and recommend changes when needed.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.

Benefits
  • This is a full-time hourly role with a rate of $30-$40/hour, depending on experience, leadership background, Intercom expertise, Fin AI implementation experience, and technical ability.
  • Medical and dental benefits are available.

Apply