Remote French Jobs in Spring Hill, TN (NOW HIRING)

Bilingual HR Customer Service Representative – Remote | TN

Location: Remote – TN Area
Schedule: Monday–Friday | No Weekends
Training: Monday–Friday, 8:30 AM–5:30 PM

We are hiring Bilingual Human Resources Customer Service Representatives (English/Spanish) to assist employees and former employees with HR and benefits-related questions.

What You'll Do

• Handle inbound calls from employees and former employees in English and Spanish
• Assist with HR and employee benefits questions
• Explain HR policies, procedures, and benefits clearly and professionally
• Research customer concerns and follow through to resolution
• Accurately document calls, cases, and transactions
• Respond to inquiries submitted through online support channels
• Navigate multiple computer applications while assisting customers
• Protect confidential employee and benefits information
• Meet attendance, quality, productivity, and customer service expectations

Qualifications

• Bilingual – fluent/professional English and Spanish required
• High School Diploma or GED
• At least 6 months of recent call center and/or employee benefits experience within the past 1–2 years
• Strong verbal and written communication skills
• Excellent customer service and problem-solving abilities
• Comfortable working in a fast-paced call center environment
• Strong computer and multitasking skills
• Ability to maintain confidentiality when handling sensitive information
• Must be available Monday–Friday during required business hours
• Perfect attendance during training is required

Work-From-Home Requirements

Candidates must have:

• A dedicated, quiet and secure home workspace
• Reliable wired high-speed internet
• No Wi-Fi, mobile hotspot, or 5G connection while working
• Minimum 25 Mbps download speed
• Minimum 10 Mbps upload speed
• Ping of 175 ms or less
• Ability to complete a virtual workspace inspection and internet speed test

Equipment Provided

Ready to put your bilingual customer service skills to work from home? Apply today!

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.

We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.

MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.

We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job.

MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.

Get started on your career journey today! Apply to become a part of the MMC Team!

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.