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Remote French Customer Service Jobs in Rochester, MN

HMG Careers

Business Development

Rochester, MN · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote French Customer Service information

See Rochester, MN salary details

$10

$19

$27

How much do remote french customer service jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote french customer service in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote French Customer Service position, and why are they important?

To thrive as a Remote French Customer Service representative, you need fluency in both French and English, strong communication skills, and experience in customer support or related fields. Familiarity with customer relationship management (CRM) software, help desk tools, and ticketing systems such as Zendesk or Salesforce is commonly required. Key soft skills include patience, problem-solving abilities, and adaptability to virtual work environments. These skills ensure efficient and empathetic support for French-speaking customers, promoting satisfaction and loyalty while supporting remote business operations.

What does a typical day look like for a Remote French Customer Service representative?

A typical day involves responding to customer inquiries via email, chat, or phone in French, troubleshooting issues, and providing product or service information. You may be involved in processing orders, documenting interactions using CRM software, and collaborating with colleagues in other departments to resolve complex concerns. Most remote teams use communication tools like Slack, video calls, and project management platforms to stay connected and aligned on goals. The work is usually structured with set shifts, but it offers flexibility and the ability to work from home, making self-motivation and time management important qualities for success.

What is a Remote French Customer Service job?

A Remote French Customer Service job involves assisting customers in French via phone, email, or chat while working from home. Responsibilities typically include answering inquiries, troubleshooting issues, processing orders, and providing support. Strong communication skills in French and sometimes English are required. This role often requires a reliable internet connection and familiarity with customer service tools.

What job categories do people searching Remote French Customer Service jobs in Rochester, MN look for? The top searched job categories for Remote French Customer Service jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote French Customer Service jobs? Cities near Rochester, MN with the most Remote French Customer Service job openings:
Remote French Customer Service jobs near you
Infographic showing various Remote French Customer Service job openings in Rochester, MN as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.
Crisis Counselor - Fully Remote in Rochester, MN

Crisis Counselor - Fully Remote in Rochester, MN

Protocall Services

Rochester, MN • On-site, Remote

$24.35 - $26.35/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Education Requirement:
  • Bachelor's Degree from an accredited 4 year college or university.

Experience Requirement: Minimum of 1 year direct experience in behavioral health, counseling, or social services
Location Requirement: Fully Remote, Minnesota residency required
Benefits
  • Comprehensive medical, dental, and life insurance
  • 401(k) program with company match
  • Company-matched student loan repayment program
  • Short- and long-term disability (STD/LTD)
  • Employee Assistance Program (EAP)
  • Accrued PTO (earn up to 4 weeks in your first year)
  • Opportunities for professional growth and advancement

Compensation & Incentives
In addition to base hourly pay, our crisis counselors are eligible for the following incentives:
  • + $1.00/hour - Employees who voluntarily commit to both Saturday and Sunday on their recurring schedule receive a $1.00 increase to their base pay post-training.
  • + $1.00/hour - for working a full 40-hour schedule in the workweek post-training
  • Shift Differentials: Hourly shift differentials ranging between two and six dollars may be applied on an hourly basis, depending on your shift and tenure with the organization. These details will be provided at the time of offer to help you prepare for schedule confirmation with the Scheduling Team.

Who We Are
Protocall Services is a nationally recognized leader in behavioral healthcare and crisis intervention, supporting organizations across the U.S. and Canada. For five consecutive years, we have been awarded "Top Workplace" honors for our strong culture, mission-driven work, and commitment to employee well-being.
We serve a wide range of nearly 700 different organizations nationwide, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, University counseling centers, and Employee Assistance Programs following our brief immediate support model. As a remote-first organization headquartered in Portland, Oregon, our staff operate with excellence, compassion, and integrity while providing 24/7 telephonic support to individuals with various degrees of need.
About the Role
As a Crisis Counselor, you will be a telephonic first responder, delivering compassionate emotional support, risk assessment, crisis intervention, and stabilization services. You will engage with callers experiencing a broad range of emotional, behavioral, and situational challenges. This role requires emotional resilience, exceptional communication skills, and a strong ability to multitask while maintaining clarity and professionalism. While many calls involve acute needs, not all calls are crisis calls; some are administrative or supportive in nature. Regardless of the call type, you will ensure each caller receives professional, solution-focused care and a high-quality service experience.
Primary Responsibilities
  • Provide empathetic, ethical, and professional telephonic support to individuals experiencing distress or seeking guidance.
  • Build rapport, actively listen, and foster client engagement.
  • Assess emotional and behavioral health concerns, including levels of risk and urgent safety issues.
  • Provide resources, coping strategies, referrals, and safety planning.
  • Intervene appropriately in emergent situations.
  • Maintain accurate, timely, and clinically sound documentation.
  • Multitask effectively while navigating multiple software systems.
  • While working from home, to maintain HIPAA compliance and ensure focus, we ask our crisis counselors to have a distraction-free, private office space with a door that locks. Along with hard-wired broadband or fiber internet with speeds of at least 10 Mbps that is not susceptible to frequent outages; satellite and cellular-based services (including Starlink, Viasat, Verizon 5G Cellular, T-Mobile 5G Cellular, etc.) are not permitted.

What You Can Expect
  • Six-Week Paid Virtual Training Cohort: Monday-Friday, 8:00 AM to 4:30 PM PST
    A structured onboarding program including skills development, role-playing, mentored live call work, and crisis-care foundations. Successful completion is required for continued employment.
  • Remote Scheduling: Upon graduation from training, you will transition to your regular schedule, developed in collaboration with our Scheduling Department. Regular availability on weekends and holidays is required.

Work at Protocall is inherently stressful given the nature of our mission. It is the basic responsibility of each employee to manage their stress in a way that sustains our commitment to the highest level of client care, customer service, professional conduct, and a supportive work environment.
Protocall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different

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