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Remote Fraud Chargeback Jobs in Grayson, GA (NOW HIRING)

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Remote Fraud Chargeback information

What is the difference between Remote Fraud Chargeback vs Remote Fraud Analyst?

AspectRemote Fraud ChargebackRemote Fraud Analyst
Primary RoleHandling chargeback disputes related to fraudulent transactionsDetecting and preventing fraud through analysis of transactions and customer data
Required SkillsKnowledge of chargeback processes, dispute management, fraud policiesData analysis, fraud detection techniques, risk assessment
Work EnvironmentCustomer service, finance, or banking sectorsFinancial institutions, e-commerce, or payment processing companies

While both roles focus on fraud prevention, Remote Fraud Chargeback specialists primarily manage disputes and chargeback processes, whereas Remote Fraud Analysts focus on identifying and preventing fraud proactively. Both roles require understanding of fraud policies and analytical skills, but their daily tasks differ significantly.

What are the key skills and qualifications needed to thrive as a remote fraud chargeback specialist, and why are they important?

To excel as a Remote Fraud Chargeback Specialist, you need strong analytical abilities, attention to detail, and experience with financial transactions or fraud investigation, often supported by relevant education or prior banking experience. Familiarity with chargeback management systems like Ethoca, Verifi, or internal bank platforms, as well as knowledge of card network regulations (Visa, Mastercard), is typically required. Excellent written communication, critical thinking, and time management are vital soft skills for investigating cases and resolving disputes efficiently. These competencies are essential for minimizing financial losses, ensuring regulatory compliance, and maintaining customer satisfaction in a remote work environment.

What is a remote fraud chargeback?

Remote Fraud Chargeback jobs involve working from a remote location to review, investigate, and process chargeback claims related to fraudulent transactions. Professionals in these roles analyze transaction data, communicate with customers and merchants, and determine the legitimacy of disputed charges. Their main goal is to protect both the business and customers from financial losses due to fraud, while ensuring compliance with industry regulations. These positions typically require strong analytical skills, attention to detail, and knowledge of payment processing systems.

How does a remote fraud chargeback specialist typically collaborate with other departments to resolve disputes?

As a Remote Fraud Chargeback specialist, you will regularly coordinate with teams such as customer support, risk management, and finance to investigate and resolve disputed transactions. Effective communication is essential, as you'll gather and share evidence, clarify transaction details, and help ensure timely resolution of chargeback cases. This interdepartmental collaboration not only streamlines the dispute process but also helps identify patterns of fraud and improve overall risk mitigation strategies.
What cities near Grayson, GA are hiring for Remote Fraud Chargeback jobs? Cities near Grayson, GA with the most Remote Fraud Chargeback job openings:
Remote Fraud Chargeback jobs near you

Senior Payments Data Optimization Analyst

Optimized Payments

Atlanta, GA • On-site, Remote

$82K - $104K/yr

Full-time

Re-posted 29 days ago

Job description

Who are you?

Are you a strategic mastermind and part organizational guru looking to join a fintech? Look no further! Optimized Payments is seeking a highly motivated and experienced Senior Payments Data Optimization Analyst to join our growing team.

OP is seeking an innovative and dedicated individual committed to both serving our customers and having fun! Driven, with an entrepreneurial spirit and a heart for fintech. We're looking for someone who wants to make a significant impact on the Company, Clients, and your Career. At Optimized Payments, our people embrace these qualities, so if this sounds like you then please read on!

The Role:

The Senior Payments Data Optimization Analyst serves as the technical business liaison between Optimized Payments' consulting team and internal Data Engineering and Data Science partners. The role focuses on transaction-level data, aggregated data, reporting accuracy, and performance optimization across our client base.

Approximately 75% of the role partners with technical teams on data quality, analytics, and optimization initiatives, with 25% supporting client-facing insights and consulting discussions across platforms such as Fiserv, Chase, Stripe, Adyen, Worldpay, etc.

While this is a hybrid position based in Atlanta, you will have the opportunity to work remote primarily.

Responsibilities:

Data Quality, Normalization & Governance

  • Identify, track, and escalate data discrepancies or integrity issues impacting analytics, KPIs, client reporting, and analysis.
  • Support data normalization efforts of authorization, clearing, settlement, and fee data across multiple processors, gateways, and client data sources.
  • Partner with data engineering teams to define data requirements, schemas, and transformation logic for payment analytics requirements and improve data pipelines.
  • Contribute to and maintain documentation of data definitions, KPI logic, and calculation methodologies.
  • Assist in maintaining consistent reporting standards and governance controls across clients.
  • Validate reporting outputs and ensure alignment between source transaction data and downstream dashboards.
  • Review source-to-target mappings, schemas, and transformations to ensure accuracy of downstream reporting.

Payments Performance & Optimization

  • Analyze transaction, authorization, decline, fee, and network data to identify optimization opportunities for existing clients.
  • Monitor and report on key payments KPIs (e.g., authorization rates, interchange impact, routing performance, fraud indicators).
  • Develop data-driven recommendations to improve payments performance and reduce cost for our clients.
  • Support testing and performance initiatives for clients (e.g., routing strategies, retry logic, tokenization adoption, configuration changes).
  • Quantify impact of optimization initiatives and track performance over time.

Client Support & Insights

  • Prepare client-facing reporting and performance summaries using our proprietary analytics platform.
  • Translate complex payment and operational data into clear, actionable recommendations.
  • Support consulting discussions with analytical context, benchmarking, and scenario modeling.

Cross-Functional Collaboration

  • Partner with Technology, Data Engineering, Product, and Client teams to implement and measure optimization initiatives.
  • Help define business requirements for reporting enhancements and data improvements.
  • Document findings, assumptions, and measurable outcomes of optimization efforts.

Skills and Qualifications:

  • Bachelor's degree in a related field such as Finance, Statistics, Economics, or Computer Science.
  • 3-5 years of experience in payments, analytics, finance, consulting, or related field.
  • Experience with card payments, interchange, authorization strategies, or network data is required.
  • Strong analytical skills and experience working with large datasets.
  • Proficiency in SQL and experience with BI tools (e.g., Tableau, Power BI, Looker).
  • Ability to communicate insights clearly to both technical and non-technical stakeholders.
  • Strong attention to detail and structured problem-solving approach.
  • Knowledge of credit card scheme regulations, disputes, and chargeback processes.
  • Familiarity with payment gateways, processors, or fraud tools, including cross-border and local payment methods.
  • Deep understanding of how these systems interconnect and the resulting impact on credit card payment success.
  • Understanding of A/B testing or performance experimentation frameworks.

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