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Remote Fraud Analyst Jobs in Rochester, NY (NOW HIRING)

Senior Claims Advocate

Rochester, NY · On-site +1

$81K - $123K/yr

Remote NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only ... Determine coverage through analyzing investigation data and policy terms * Explain coverage to ...

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Remote Fraud Analyst information

See Rochester, NY salary details

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$62

How much do remote fraud analyst jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for remote fraud analyst in Rochester, NY is $30.28, according to ZipRecruiter salary data. Most workers in this role earn between $20.87 and $33.46 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Fraud Analyst position, and why are they important?

To thrive as a Remote Fraud Analyst, you need strong analytical abilities, attention to detail, and a background in finance, business, or a related field. Familiarity with fraud detection software, data analysis tools like Excel or SQL, and relevant certifications such as CFE (Certified Fraud Examiner) are common requirements. Excellent communication skills, critical thinking, and the ability to work independently are valuable soft skills for this position. These skills are crucial for quickly identifying suspicious activities and effectively collaborating with cross-functional teams to mitigate risks.

What are some typical challenges faced by Remote Fraud Analysts, and how can they overcome them?

Remote Fraud Analysts often face challenges such as staying up to date with evolving fraud techniques, managing large volumes of transaction data, and effectively communicating findings with distributed teams. To overcome these challenges, it’s important to continuously participate in relevant training, leverage advanced analytical tools, and establish clear protocols for virtual collaboration. Many companies provide strong support structures, ongoing professional development, and access to collaborative platforms to help analysts excel in their roles. Being proactive in learning and maintaining open, timely communication ensures success and impactful contributions to a remote fraud prevention team.

What is a Remote Fraud Analyst job?

A Remote Fraud Analyst is responsible for detecting and preventing fraudulent activities by analyzing transactions, user behavior, and financial data from a remote location. They use fraud detection tools, risk assessment techniques, and company policies to identify suspicious activity and take necessary actions. Their role often involves reviewing flagged transactions, investigating fraud cases, and working with other teams to implement fraud prevention strategies. Strong analytical skills, attention to detail, and knowledge of fraud detection systems are essential for this position.

What are the most commonly searched types of Fraud Analyst jobs in Rochester, NY? The most popular types of Fraud Analyst jobs in Rochester, NY are:
What are popular job titles related to Remote Fraud Analyst jobs in Rochester, NY? For Remote Fraud Analyst jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Remote Fraud Analyst jobs in Rochester, NY look for? The top searched job categories for Remote Fraud Analyst jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Fraud Analyst jobs? Cities near Rochester, NY with the most Remote Fraud Analyst job openings:
Infographic showing various Remote Fraud Analyst job openings in Rochester, NY as of June 2026, with employment types broken down into 1% Locum Tenens, 71% Full Time, 27% Part Time, and 1% Temporary. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $62,988 per year, or $30.3 per hour.

Senior Claims Advocate

Next Insurance

Rochester, NY • On-site, Remote

$81K - $123K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Location: Remote

NEXT's mission is to help entrepreneurs thrive. We're doing that by building the only technology-led, full-stack provider of small business insurance in the industry, taking on the entire value chain and transforming the customer experience.

Simply put, wherever you find small businesses, you'll find NEXT.

Since 2016, we've helped hundreds of thousands of small business customers across the United States get fast, customized and affordable coverage. We're backed by industry leaders in insurance and tech, and we still have room to grow — that's where you come in.

We are looking for a motivated Claims Advocate focusing on Commercial Property and Inland Marine. You will join a team of experienced claims professionals and will investigate and resolve Commercial Property and Inland Marine claims to provide the best possible claim outcome and employ best efforts to ensure that the customers' interests are protected.

What You'll Do:

  • Manage complex claims related to commercial property and commercial inland marine damage
  • Make prompt contact with customers to set expectations, develop an action plan, and perform an initial and continuous exposure assessments
  • Investigate claim damages and situation using internal and external resources
  • Determine coverage through analyzing investigation data and policy terms
  • Explain coverage to policyholders providing excellent customer service
  • Facilitate claim resolutions ensuring fair settlement

What We Need:

  • 5+ years of Commercial Property claims handling experience
  • First Party Litigation experience is a plus
  • Knowledge of claims processes, policy language, and insurance industry practices is required.
  • Experience with Xactimate and XactContents software is also required.
  • Strong written and oral communication skills required, as well as strong interpersonal, analytical, investigative, and negotiation skills
  • 2+ years of experience handling fire and water losses.
  • Adjusters license required and ability to obtain additional states
  • Desire and ability to collaborate with many departments and coworkers
  • A commitment to providing excellent customer service and maintaining high client satisfaction.

Unstoppable Qualities:

  • Empathetic, dedicated to understanding the needs of our customers
  • Critical Thinker, has the ability to recognize irregularities and prevent fraud
  • Enthusiastic about working for a company focused on disrupting the norm
  • Eager to step outside the box and use the latest technology to simply and provide phenomenal service
  • Team player who enjoys helping others be great, shares knowledge, shows respect and trust for the team.
  • Overachiever who gets stuff done, stays organized, sets aggressive goals and is driven to exceed expectations
Note on Fraudulent Recruiting
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of ERGO NEXT Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @next-insurance.com or @nextinsurance.com. Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.

The range displayed on this job posting reflects the minimum and maximum target for new hire base salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including, without limitation, job-related skills, experience, and relevant education or training. ERGO NEXT employees are also potentially eligible for our annual performance-based incentive program, in addition to our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision/dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US annual base salary range for this full-time position:
$81,000—$123,000 USD

Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At ERGO NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. ERGO Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. ERGO Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.