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Head of Payments (Remote- Vertical ERP)

Head of Payments (Remote - Vertical ERP)

Company Overview

We are lcoated in the greater Salt Lake City, Utah area and we are a rapidly growing Vertical ERP software company. We are continuing to scale and have expanded significantly over the past few years. We have a very collaborative culture and continue to emphasize servant leadership. 
Position Overview
We are seeking an experienced Head of Payments to lead and scale the payments function for a Vertical ERP SaaS company. This strategic role owns payments strategy, merchant relationships, risk and compliance (including PCI), payment economics, and go-to-market enablement to drive merchant performance and margin optimization. The ideal candidate combines hands-on payments expertise with leadership experience at the Director/VP level and a deep understanding of SaaS and merchant ecosystems.
Key Responsibilities

• Define and execute a comprehensive payments strategy aligned to the companys Vertical ERP product roadmap and business objectives.
• Own the end-to-end payments function: acquiring, processing, reconciliation, settlement, chargebacks, dispute management, and PCI compliance.
• Build, lead and mentor a high-performing payments team; recruit specialists across operations, risk, integrations and commercial payments engineering.
• Partner cross-functionally with product, engineering, finance, sales and customer success to embed payments into GTM motions and product experiences.
• Manage merchant relationships, integrations and onboarding processes to optimize merchant performance and reduce friction for partners and customers.
• Drive payment economics: pricing, interchange, fees, margin drivers and cost-to-serve models to improve overall profitability.
• Establish and operationalize risk, fraud and compliance programs that scale with growth and meet regulatory and PCI requirements.
• Negotiate and manage vendor and bank relationships (PSPs, acquirers, gateways, processors) to secure favorable terms and SLAs.
• Create metrics, dashboards and reporting to measure payment KPIs (authorization rates, approval rates, dispute rates, cost per transaction, LTV/CAC impact) and present insights to executive leadership.
• Lead change management for payments-related GTM initiatives and support sales and partner enablement on payments propositions and commercial impacts.

Qualifications

• Proven experience in SaaS and merchant payments, with hands-on responsibility for payment products and merchant performance.
• Prior Director of Payments or equivalent senior payments leadership experience; experience as Head of Payments or VP of Payments is a strong plus.
• Deep domain knowledge of payments processing, payment economics, interchange, settlement and margin drivers.
• Experience with Vertical ERP platforms, or enterprise SaaS targeting industry verticals, is highly desirable.
• Strong background in PCI compliance, risk management, fraud prevention and regulatory requirements.
• Demonstrated success negotiating with PSPs, acquirers, gateways and payment vendors to secure commercial terms and operational SLAs.
• Track record of partnering with GTM, product and engineering teams to embed payments into product and commercial motions.
• Excellent analytical skills and experience building dashboards and KPIs to drive merchant performance and business outcomes.
• Proven ability to build and scale teams and to influence executive stakeholders across finance, product and sales.
• Bachelors degree in Business, Finance, Computer Science or related field; advanced degree preferred.

Benefits

• Medical
• Dental
• Vision
• 401k w/ match
• PTO
• Bonus Potential
• Equity Potential
• Remote work

- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 05/28/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.Everforth CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications, and a virtual recruiter as part of the application process. A human recruiter reviews all results. Click here for details on our virtual recruiter .  Everforth CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Everforth CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.

Salary

$175000 - $225000 USD per year