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Remote Forward Deployed Engineer Jobs in Massachusetts

Telus Digital

$211K - $264K/yr

Unlike traditional research leaders who remain in labs or remote environments, you will be embedded ... Mentor junior Forward Deployed Engineers and Solutions Engineers on technical, consulting, and ...

Manifold AI

Senior Forward Deployed Engineer

Cambridge, MA · Remote

$114K - $156K/yr

About the role Manifold is hiring a Forward Deployed Engineer (FDEs) to work at the intersection of AI, data infrastructure, and life sciences. In this high-impact role, you will embed directly with ...

Liberate

Senior Forward Deployed Engineer

Boston, MA · On-site +1

$120K - $180K/yr

We are seeking a Solutions Engineer to bridge the gap between our cutting-edge products and our ... Flexible work environment with remote work options * Collaborative and innovative company culture

TripleTen

Our team is fully remote and globally distributed, and we serve a large, active student base across both regions. We're looking for the person who brings a Forward Deployed Engineering curriculum to ...

Crowe LLP

Senior AI Engineer

Boston, MA · On-site +1

$113K - $155K/yr

About Forward Deployed Engineering The Forward Deployed Engineering (FDE) Practice drives AI ... We offer unlimited PTO, a flexible remote work policy, and a supportive environment that ...

Crowe LLP

AI Solutions Consulting Lead

Boston, MA · On-site +1

About Forward Deployed Engineering The Forward Deployed Engineering (FDE) Practice partners with ... We offer unlimited PTO, a flexible remote work policy, and a supportive environment that ...

CoLab Software

Mechanical Forward Deployed Engineers (MFDEs): Partner closely with specific customers to design ... Remote/Hybrid Work : Our main office location is in St. John's, NL where we offer hybrid and remote ...

New

AcuityMD

Partner with Product and Engineering, as appropriate, to scope and lead Forward Deployed sprints ... Remote work : AcuityMD is committed to supporting full-remote flexibility for employees in the US.

New

NAVA Software Solutions

AI Engineer - Remote

Boston, MA · On-site +1

AI Engineer Location: 100% Remote Duration: 6+ month contract-to-hire Interviews: 2 rounds Top ... Design, develop, and deploy Decision Intelligence & AI-enabled products. * Work in Agile teams with ...

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Remote Forward Deployed Engineer information

What is a remote forward deployed engineer?

A Remote Forward Deployed Engineer is a technical professional who works remotely to help implement and customize software solutions directly for clients, often acting as a bridge between the engineering team and the customer. They typically travel (virtually or occasionally onsite) to work closely with clients, understand their needs, and ensure the successful deployment and integration of products. Their role often includes troubleshooting, coding, and providing support tailored to each client’s requirements. This position requires strong technical skills, excellent communication, and the ability to adapt solutions for diverse customer environments.

How does a remote forward deployed engineer typically collaborate with client teams and internal stakeholders?

As a Remote Forward Deployed Engineer, you will regularly interact with both client teams and internal product or engineering teams. Collaboration often happens through virtual meetings, shared documentation, and project management tools. You'll be expected to translate client requirements into actionable engineering tasks, communicate technical constraints or possibilities, and coordinate deployments or troubleshooting efforts. Successful engineers in this role are proactive communicators and can bridge the gap between user needs and technical solutions, even when working across time zones.

What are the key skills and qualifications needed to thrive as a remote forward deployed engineer, and why are they important?

To thrive as a Remote Forward Deployed Engineer, you need strong software engineering skills, problem-solving abilities, and a background in computer science or a related field. Experience with programming languages, cloud platforms, and deployment tools—along with familiarity with CI/CD pipelines and relevant certifications—are typically required. Exceptional communication, adaptability, and self-motivation are crucial soft skills for collaborating across distributed teams and interfacing with clients. These skills and qualities ensure successful implementation of technical solutions tailored to client needs, even in remote and dynamic environments.

What are the most commonly searched types of Forward Deployed Engineer jobs in Massachusetts?

The most popular types of Forward Deployed Engineer jobs in Massachusetts are:

What are popular job titles related to Remote Forward Deployed Engineer jobs in Massachusetts?

For Remote Forward Deployed Engineer jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Remote Forward Deployed Engineer jobs in Massachusetts look for?

The top searched job categories for Remote Forward Deployed Engineer jobs in Massachusetts are:

What cities in Massachusetts are hiring for Remote Forward Deployed Engineer jobs?

Cities in Massachusetts with the most Remote Forward Deployed Engineer job openings:

Remote Forward Deployed Engineer jobs near you
Infographic showing various Remote Forward Deployed Engineer job openings in Massachusetts as of August 2026, with employment types broken down into 86% Full Time, 9% Part Time, and 5% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Director, AI Forward Deployed Researcher

Telus Digital

On-site, Remote

$211K - $264K/yr

Full-time

Posted 13 days ago

TELUS Digital rating

7.7

Company rating: 7.7 out of 10

Based on 21 frontline employees who took The Breakroom Quiz

98th of 224 rated it services

Job description

Who We Are
Welcome to TELUS Digital - where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Enterprise Technology, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are. All backed by the secure infrastructure and scale of our multi-billion-dollar parent company.
Location and Flexibility
This role can operate remotely within the US (we are prioritizing candidates based on the US West Coast) OR be based out of one of our major US office locations - Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA.
The Opportunity
The Director, Forward Deployed Researcher is a strategic leader, advanced AI research specialist, and manager who directly oversees and engages in the highest-value client implementations. This role is responsible for driving frontier AI research into production, setting the strategic technical direction for enterprise clients, and managing a team of Forward Deployed Researchers and Engineers. This role operates at the critical intersection of cutting-edge research, software engineering, executive-level strategic consulting, and team management
As a Forward Deployed Researcher, Director, you will embed directly within Fortune 500 and highly regulated client organizations to advance frontier AI implementations, shape AI strategy, deliver bespoke production systems, and build world-class technical teams. Unlike traditional research leaders who remain in labs or remote environments, you will be embedded within client teams, walking the halls of banks, healthcare organizations, and tech companies to understand their unique challenges, conduct applied research, and lead the delivery of transformative AI solutions grounded in both frontier techniques and practical enterprise constraints.
Key Responsibilities
Strategic AI Research & Executive Consulting
  • Act as a trusted technical and research advisor to client executive leadership (CTOs, Heads of AI, VPs of Engineering, Board Members) on overall AI strategy, roadmap, and competitive positioning
  • Translate frontier AI research and complex technical concepts into actionable business strategies and implementation plans that justify premium engagement and drive measurable ROI
  • Shape client understanding of what constitutes "production-ready," "scalable," and "competitive" AI systems within regulated industries
  • Conduct market and technical landscape analysis to inform client AI strategy and identify emerging opportunities
  • Provide thought leadership on AI best practices, emerging technologies, research trends, and industry benchmarks
  • Identify opportunities for AI adoption, value creation, and competitive advantage within client organizations
  • Mentor client AI leadership teams on research methodologies, experimentation, and validation practices
Team Leadership & Capability Building
  • Manage, mentor, and scale a team of Forward Deployed Researchers and Engineers embedded at high-value client organizations
  • Oversee the development and delivery of bespoke, research-backed production systems across multiple, concurrent client engagements
  • Establish best practices, technical frameworks, methodologies, and accelerators for the team that benefit multiple clients and scale across TELUS Digital
  • Recruit, develop, and retain top-tier Forward Deployed talent; create career development pathways and technical competency frameworks
  • Serve as an internal thought leader, sharing research insights, lessons learned, and best practices across the Forward Deployed Engineer community
  • Mentor junior Forward Deployed Engineers and Solutions Engineers on technical, consulting, and leadership skills
  • Foster a culture of innovation, client-centricity, continuous improvement, and technical excellence within the team
  • Establish metrics, KPIs, and performance management systems for team success and client impact
Client-Embedded Research & Production Delivery
  • Lead high-impact, applied AI research initiatives to address the client's most complex and ambiguous challenges during 3-6 month+ onsite engagements
  • Design and implement advanced GenAI/LLM solutions (e.g., advanced RAG, multi-agent systems, custom fine-tuning, synthetic data generation, RLHF) tailored to clients' unique requirements and constraints
  • Build production-ready AI systems addressing data quality, evaluation, governance, and deployment challenges in regulated environments
  • Conduct frontier AI experiments (novel architectures, training methodologies, evaluation frameworks) with direct applicability to client use cases
  • Ensure all production systems meet stringent security, compliance, performance, and scalability requirements for Fortune 500 and highly regulated clients
  • Integrate TELUS Digital capabilities with client infrastructure, data platforms, and workflows
  • Architect systems that the client can operate and evolve long-term with reduced dependency on external support
  • Own end-to-end delivery from discovery, research, and validation through production deployment and optimization
Cross-Functional Collaboration & Product Influence
  • Partner with TELUS Digital Product, Engineering, and Research teams to leverage platform capabilities and inform product roadmap based on client research insights
  • Collaborate with Sales and Account teams on opportunity expansion, account strategy, and client success
  • Represent client voice internally to drive product, service, and research improvements
  • Participate in analyst relations and thought leadership initiatives to elevate TELUS Digital's market position
  • Work with other Forward Deployed Directors and Engineers to share learnings and establish organizational best practices
Technical Excellence & Innovation
  • Stay at the frontier of AI models, frameworks, and deployment patterns; maintain hands-on expertise in cutting-edge areas
  • Experiment with emerging AI technologies and assess applicability to client challenges and competitive positioning
  • Publish or present technical work, contributing to TELUS Digital's thought leadership and industry recognition
  • Build and maintain expertise in frontier areas (LLMs, multimodal AI, agentic systems, synthetic data, RLHF, evaluation frameworks, etc.)
  • Document technical approaches, architectures, research methodologies, and lessons learned
  • Contribute to open-source projects or TELUS Digital's technical community

Competencies
  • 10+ years of hands-on software engineering and AI/ML experience with production systems
  • 4+ years in senior leadership or management roles managing technical teams of at least 5+ professionals (e.g., managing Forward Deployed Engineers, Solution Engineers, or Research teams)
  • Proven ability to serve as a strategic advisor and technical authority to C-level stakeholders
  • Deep expertise in frontier GenAI/LLMs, including:
    • RAG systems and vector databases
    • Agentic AI and multi-agent systems
    • Fine-tuning, prompt engineering, and in-context learning
    • Evaluation frameworks and metrics for LLM systems
    • Production MLOps and deployment
  • Hands-on proficiency with cloud platforms (AWS, Azure, GCP) and modern AI/ML frameworks (PyTorch, TensorFlow, LangChain, Hugging Face)
  • Proven track record of success in ambiguous, complex environments with a high degree of autonomy
  • Excellent communication skills across technical, research, and executive audiences
  • Self-directed and resourceful, comfortable operating independently at client sites and leading without direct authority
  • Client-centric mindset with the ability to build trust and credibility quickly with C-level stakeholders
  • Bachelor's degree in Computer Science, Engineering, AI/ML, or related field
Bonus Points
  • Advanced degree (MS/PhD in Computer Science, AI/ML, or related field)
  • Experience at AI platform/research companies (Anthropic, OpenAI, Palantir, Scale AI, Cohere, etc.) in research, Forward Deployed, or leadership roles
  • Experience at top-tier consulting firms (McKinsey, Bain, Deloitte) in technical or engineering leadership roles
  • Published technical work or recognized AI/ML expertise, contributing to thought leadership and industry recognition
  • Prior work in regulated industries (financial services, healthcare) with compliance requirements and enterprise complexity
  • Track record of mentoring engineers and building high-performing teams
  • Computer vision and/or data annotation platform expertise
  • Multilingual capabilities for global client engagement
  • Open-source contributions or active participation in the AI research community
  • Experience building bespoke solutions vs. configuring off-the-shelf products

What Success Looks Like
First 90 Days
  • Successfully embedded at assigned client account(s)
  • Built trust and credibility with the client's technical and executive leadership
  • Conducted discovery and scoped research initiatives aligned with client strategy
  • Established team structure, processes, and success metrics for the Forward Deployed team
  • Delivered initial research insights, POC, or quick wins demonstrating value
  • Established a clear research roadmap and delivery milestones
Year 1
  • Delivered production AI system(s) informed by applied research, driving measurable client business outcomes
  • Client views TELUS Digital as an indispensable technical and research partner
  • Identified and scoped additional research and implementation opportunities within client organization(s)
  • Mentored client AI teams and Forward Deployed team members, building their research and production capabilities
  • Contributed technical and research insights that influenced TELUS Digital product/service offerings
  • Built reusable patterns, frameworks, or accelerators benefiting other clients and Forward Deployed Engineers
  • Established team as a high-performing unit with strong retention and client satisfaction
Ongoing
  • Consistently delivers high-quality, production-ready, research-backed AI solutions across multiple client engagements
  • Maintains deep, trusted relationships with client technical and executive leadership
  • Expands TELUS Digital's footprint and influence within client organizations
  • Serves as a technical authority and thought leader in AI research and enterprise implementation
  • Mentor Forward Deployed Engineers, Solutions Engineers, and client teams
  • Contributes to TELUS Digital's thought leadership through publications, presentations, or research initiatives
  • Drives continuous innovation in AI solution architecture and deployment methodologies
  • Builds and scales a high-performing Forward Deployed team with strong talent retention and career development
Work Environment
  • Embedded at client locations (Fortune 500 enterprises, banks, healthcare organizations, AI-native companies)
  • Work within client facilities alongside their engineering and research teams
  • Adapt to client culture, processes, and working styles
  • Build deep relationships and trust through consistent presence and technical credibility
Travel Expectations
  • 60-80% travel to client sites
  • Extended onsite engagements (weeks to months)
  • Occasional travel to TELUS Digital offices for team collaboration, research initiatives, and knowledge sharing
  • Flexibility to support multiple client locations as needed
Client Types
  • Fortune 500 enterprises (Amazon, Microsoft, Apple, Google, and similar)
  • AI-native companies and frontier AI research teams
  • Highly regulated industries (financial services, healthcare) with complex AI requirements
  • Organizations with mission-critical, research-intensive AI challenges

Why This Role Matters
In AI, the gap between research and production is where most organizations fail. While many companies can demonstrate AI capabilities or conduct research in isolation, few can successfully bridge cutting-edge research with complex enterprise implementations, combining frontier techniques with real data, real constraints, and real business impact.
Directors of Forward Deployed Research are the bridge between possibility and production. By embedding with clients and leading high-performing teams, they ensure TELUS Digital's AI solutions don't just impress in research papers or demos; they deliver transformative, research-backed results in the real world. They also elevate TELUS Digital's market position from services vendor to trusted AI research and implementation partner, while building the next generation of technical leaders.
This role is for technical leaders who want to:
  • Conduct applied AI research with real-world

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