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Remote Focus Group Panel Jobs in Minnesota (NOW HIRING)

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales ... virtual or remote environment preferred Core Competencies * Customer Focus * Communication

CosmoProf

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales ... virtual or remote environment preferred Core Competencies * Customer Focus * Communication

Sally Beauty

CUSTOMER SUCCESS PARTNER

Minneapolis, MN · Remote

Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales ... virtual or remote environment preferred Core Competencies * Customer Focus * Communication

UnitedHealth Group

Financial Consultant

Eden Prairie, MN · Remote

  • Retirement

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within ... Oracle EPM is the SG&A forecasting software used by Optum with a focus on labor planning. The ...

Fish & Richardson

IP Operations Specialist

Minneapolis, MN · Remote

$28.02 - $35.16/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... Hub, Fish's remote-first group of professionals. Hub employees work primarily from home with no expectation of a regular in-office presence. This is a remote-first position, with a focus on ...

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All JobsFocus Group Panel JobsRemote Focus Group Panel JobsRemote Focus Group Panel Jobs in Minnesota

Remote Focus Group Panel information

What is a remote focus group panel?

A Remote Focus Group Panel is a group of individuals who participate in discussions, surveys, or product tests online to provide feedback to companies or researchers. These panels are conducted virtually, allowing participants to join from anywhere using video conferencing or specialized platforms. Companies use remote focus groups to gather opinions on products, services, or marketing strategies. Participants are usually compensated for their time and insights, making it a flexible way to earn money or influence product development. The process is generally convenient, requiring only a computer or smartphone with an internet connection.

What are the typical expectations for participation and communication in a remote focus group panel role?

As a remote focus group panelist, you are expected to provide honest and thoughtful feedback on products, services, or concepts during scheduled online sessions. Participation often involves attending virtual meetings, completing surveys, and engaging in group discussions with other panelists, all facilitated by a moderator. Clear and prompt communication is important, as some sessions may require follow-up or clarification. Panelists are valued for their diverse perspectives, so active engagement and respectful collaboration with the group are key to a successful experience.

What are the key skills and qualifications needed to thrive as a remote focus group panelist, and why are they important?

To thrive as a Remote Focus Group Panelist, you need strong listening skills, attention to detail, and the ability to articulate opinions clearly, with no formal education required but often a demographic match for specific studies. Familiarity with online survey tools, video conferencing platforms, and reliable internet access is typically necessary. Being open-minded, punctual, and respectful during discussions helps you stand out in this position. These skills ensure that panelists provide valuable, relevant feedback that helps organizations improve products and services.

What is the difference between Remote Focus Group Panel vs Remote Market Research Interviewer?

AspectRemote Focus Group PanelRemote Market Research Interviewer
CredentialsTypically none required, but some may have market research knowledgeOften requires basic training or experience in conducting interviews
Work EnvironmentParticipate in online focus groups from home or remote locationsConduct one-on-one interviews via phone or video calls remotely
Employer & Industry UsageUsed by market research firms for group feedback sessionsEmployed by research companies to gather individual insights

Remote Focus Group Panels and Remote Market Research Interviewers both involve remote data collection for market research. The main difference is that focus group panels participate in group discussions, while interviewers conduct individual interviews. Both roles are essential for gathering consumer insights but serve different research formats.

Do focus groups actually pay?

Yes, remote focus group panel participants are typically compensated for their time, often with cash, gift cards, or other rewards. Payment amounts vary depending on the length and complexity of the focus group, but participants generally receive some form of remuneration for their participation. Being reliable and providing honest feedback can increase chances of consistent payment.

Does a remote focus group panel actually pay?

Remote focus group panel jobs typically pay participants for their time and opinions, with compensation varying from cash, gift cards, or product discounts. Payment is usually provided after completing the focus session, which can last from 30 minutes to a few hours, depending on the project. Participation often requires completing a screening process to qualify for specific studies.

What are the most commonly searched types of Focus Group Panel jobs in Minnesota?

The most popular types of Focus Group Panel jobs in Minnesota are:

What are popular job titles related to Remote Focus Group Panel jobs in Minnesota?

For Remote Focus Group Panel jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Remote Focus Group Panel jobs in Minnesota look for?

The top searched job categories for Remote Focus Group Panel jobs in Minnesota are:

What cities in Minnesota are hiring for Remote Focus Group Panel jobs?

Cities in Minnesota with the most Remote Focus Group Panel job openings:

Remote Focus Group Panel jobs near you

CUSTOMER SUCCESS PARTNER

Sally Beauty Holdings

Minneapolis, MN • Remote

Full-time

Posted 14 days ago

Job description

Customer Success Partner

About Sally Beauty Holdings, Inc.

At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon-quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.

About the Role

The Customer Success Partner (CSP) serves as the primary virtual support resource for assigned accounts. This role is responsible for delivering high-quality customer experience through proactive communication, order support, product awareness, and ongoing relationship management.

The CSP helps ensure customers remain informed, connected, and supported following the transition from dedicated in-salon coverage to a virtual service model. Through consistent engagement and operational support, the role contributes to customer retention, customer satisfaction, and overall account health.


Location: Remote
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)

Key Responsibilities

  • Serve as the primary virtual point of contact for assigned accounts
  • Build and maintain strong customer relationships through phone, email, text, and virtual engagement
  • Process customer orders accurately and efficiently while resolving order-related issues
  • Proactively communicate promotions, new product launches, education opportunities, and business initiatives
  • Support customer awareness and engagement around company programs, offers, and resources
  • Partner closely with field sales teams and leadership to ensure continuity of customer support
  • Respond to customer inquiries related to products, pricing, inventory availability, and account needs
  • Support customers through service recovery situations and escalate issues appropriately when needed
  • Maintain accurate customer records and engagement activity within Salesforce
  • Monitor account trends and identify customer risks, concerns, or support opportunities

Knowledge, Skills & Abilities Requirements

Qualifications

  • 3+ years of experience in customer service, inside sales, account management, or related customer-facing roles
  • Strong communication and relationship-building skills
  • Ability to manage multiple customer accounts and priorities simultaneously
  • Highly organized with strong follow-through and attention to detail
  • Comfortable working in a fast-paced, metrics-driven environment
  • Proficiency in Microsoft Office, Salesforce and order management systems
  • Beauty industry experience preferred
  • Experience supporting customers in a virtual or remote environment preferred

Core Competencies

  • Customer Focus
  • Communication
  • Relationship Management
  • Problem Solving
  • Adaptability
  • Execution & Follow-Through
  • Collaboration
  • Organizational Agility

Success Measures

  • Maintain strong customer retention across assigned account portfolio
  • Deliver timely, accurate, and professional customer support and order processing
  • Achieve established service-level expectations for responsiveness and follow-up
  • Maintain consistent proactive outreach cadence with assigned customers
  • Increase customer awareness and participation in promotions, education, and new product launches
  • Support overall account health through ongoing customer engagement and relationship management
  • Identify and escalate customer concerns, risks, and service opportunities in a timely manner
  • Maintain accurate documentation of customer interactions and account activity within company systems
  • Partner effectively with field teams and cross-functional business partners to ensure seamless customer experience

Working Conditions & Physical Requirements (Currently Corporate but will provide others if needed)

This is a primarily virtual/remote customer support role requiring consistent outbound customer engagement through phone, email, and digital communication channels. The role may require periodic participation in team meetings, training sessions, and business reviews.
Ideal candidate must reside in: Minneapolis, Minnesota (MN) or either Cleveland or Cincinnati Ohio (OH)

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