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Remote Financial Aid Jobs in Michigan (NOW HIRING)

TEKsystems

REMOTE CSR

Detroit, MI · Remote

$17.50/hr

Description Fully REMOTE Customer Service Representative opening for a Financial Services customer. The Customer Service Representative (CSR) provides exceptional service to insureds, carriers, and ...

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Integrityfex

Client Services Representative

Marquette, MI · Remote

$15.50 - $21/hr

Remote Opportunity** Integrity FEX is growing and seeking Client Services Representatives to help individuals and families explore life insurance options that meet their financial goals. We provide ...

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All JobsFinancial Aid JobsRemote Financial Aid JobsRemote Financial Aid Jobs in Michigan

Remote Financial Aid information

What are remote jobs in financial aid?

Remote financial aid jobs involve working with students who are applying for financial aid for college or other educational institutions. Common job titles include financial aid counselors, officers, or advisors. Your duties may involve determining the eligibility of each student for grants, scholarships, student loans, or work-study programs. As a counselor or advisor, your responsibilities are to advise students on the phone or over the internet on the steps that they can take to obtain monetary assistance, taking into account their career plans and academic performance.

What is the difference between Remote Financial Aid vs Remote Financial Aid Coordinator?

AspectRemote Financial AidRemote Financial Aid Coordinator
CredentialsHigh school diploma or equivalent; some roles may require financial aid certificationsHigh school diploma; often requires financial aid certifications or related experience
Work EnvironmentRemote, often in educational institutions or financial servicesRemote, typically within educational institutions or colleges
Employer & Industry UsageUsed by colleges, universities, and financial aid organizations

Remote Financial Aid generally refers to roles involved in processing and managing financial aid applications remotely, while Remote Financial Aid Coordinator often involves overseeing the entire financial aid process, coordinating with students and staff. Both roles require similar credentials and are used in educational settings, but the coordinator position usually entails additional responsibilities in administration and communication.

What is a remote financial aid specialist?

A Remote Financial Aid specialist is a professional who assists students and their families with navigating the financial aid process for educational institutions, but does so virtually rather than in person. Their responsibilities include helping applicants complete forms like the FAFSA, explaining different types of financial aid, and answering questions about grants, loans, and scholarships. By working remotely, they provide guidance and support via phone, email, or video conferencing, making it more convenient for clients to access assistance from anywhere.

What are the key skills and qualifications needed to thrive as a remote financial aid advisor, and why are they important?

To thrive as a Remote Financial Aid Advisor, you need expertise in financial aid regulations, application processes, and a background in higher education or student services, often supported by a relevant degree. Familiarity with student information systems (SIS), federal and state financial aid portals, and tools like Banner or FAFSA processing software is crucial. Strong communication, attention to detail, and problem-solving skills help you guide students remotely and ensure regulatory compliance. These skills and qualities are vital for accurately assisting students, maintaining data integrity, and supporting institutional goals in a virtual environment.

What are some common challenges faced by remote financial aid advisors, and how can they be overcome?

Remote financial aid advisors often face challenges such as maintaining clear communication with students, staying updated on evolving regulations, and managing confidential documents securely online. Overcoming these challenges involves utilizing secure digital platforms for document sharing, scheduling regular video or phone meetings to foster strong student relationships, and participating in ongoing training to stay current with policy changes. Effective time management and collaboration with colleagues through virtual team meetings also help ensure consistent support and workflow.
More about Remote Financial Aid jobs
What are the most commonly searched types of Financial Aid jobs in Michigan? The most popular types of Financial Aid jobs in Michigan are:
What are popular job titles related to Remote Financial Aid jobs in Michigan? For Remote Financial Aid jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Financial Aid jobs in Michigan look for? The top searched job categories for Remote Financial Aid jobs in Michigan are:
What cities in Michigan are hiring for Remote Financial Aid jobs? Cities in Michigan with the most Remote Financial Aid job openings:
Remote Financial Aid jobs near you
Infographic showing various Remote Financial Aid job openings in Michigan as of August 2026, with employment types broken down into 85% Full Time, and 15% Part Time. Highlights an 100% Remote job distribution.

Financial Aid Specialist

Northwestern Michigan College

Traverse City, MI • On-site, Remote

$53K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 20 days ago

Job description

Salary: $53,989.00 Annually
Location : Main Campus - 1701 E Front Street, Traverse City
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 2026-00070
Division: Student Services & Technologies
Department: Financial Aid
Opening Date: 07/20/2026
Closing Date: 8/11/2026 8:00 AM Eastern
Summary & Qualifications:
Summary
The position processes federal, state, and institutional financial aid in compliance with all federal, state, donor, and institutional guidelines, and in a manner consistent with the College's mission, values, and goals. Performs independent analytical decision-making by accessing, interpreting, and applying federal and state regulations and institutional policies. Develops relationships with internal and external partners to administer aid.
This position is responsible for the management of an aid program, including system development and annual aid year set up, determining eligibility, awarding, adjusting, ensuring accurate disbursement of funds, reporting and reconciling to federal, state, private providers and internal (Business Office/Foundation/etc.) sources, ensuring compliance with federal and state laws and regulations, donor agreements, and institutional policies:
Qualifications
  • Bachelor's degree or an Associate's Degree with 2 years of experience in Financial Aid (Required)
  • Minimum of two years' experience in a complex business environment (Required)
  • Customer service experience in a professional setting (Required)
  • Demonstrated experience using Banner enterprise system (or other database system) (Required)
  • Experience applying laws and regulations (Required)
  • Valid, unrestricted Driver's License or ability to obtain by start date (Required)
  • Experience reconciling and balancing financial accounts (Preferred)
  • Prior experience working with Financial aid (at least 2-5 years) (Preferred)

Essential Responsibilities
  • (Critical) Analyzes and verifies financial aid data to determine student eligibility and financial need utilizing the Federal and state database systems and the banner system for different aid programs.
  • (Critical) Advises and counsels students and parents regarding eligibility requirements, application procedures, withdrawal impact, transfer, and available financial aid programs. Needs to understand all forms of financial aid (as well as VA and other sponsored payments), including details of eligibility and rules for renewal (academic progress), and order of payment with multiple funds.
  • (Critical) Processes financial aid applications in accordance with applicable guidelines and regulations, and determines and awards complex financial aid packages, involving grant, loan, work study, scholarships, etc.
  • (Critical) Manage annual set up of Banner, Scholarship Universe, and other systems used in administration of financial aid to accommodate annual (or more frequent) changes in federal, state, and institutional rules and policies. Take lead in system evaluation and implement new systems if warranted.
  • (Critical) Participates fully in NMC's one-stop for Enrollment Services. Communicates and maintains quality working relationships with a diverse student, parent, faculty/staff, and community population, offering information and professional guidance on Financial aid, Admissions, Student Accounts, and Records and Registration. Cross- train and inform staff from all Enrollment Services departments. Also, work closely with Advising, Student Success, and faculty to support student success and accurate reporting.
  • (Critical) Manage, award and reconcile the processing of federal work study in accordance with federal regulations. Communicate and coordinate with the various office managers, payroll and human resources.
  • (Critical) Utilize professional judgment (subjective) in the calculation and processing of Special Circumstance and Dependency Override petitions in accordance with federal regulations: determine legitimacy of student appeal, including documentation; calculate updated income and asset information, and update FAFSA.
  • (Critical) Develop and maintain relationships and processes with university partners to coordinate payment of state, federal and institutional aid through consortium agreements.
  • (Critical) Develop relationships, processes and train academic areas for awarding scholarships.
  • (Critical) Develop and maintain relationship and processes for NMC Foundation to communicate with donors and in awarding and reconciling foundation funds.
  • (Critical) Work with Student Success and Records & Registration to monitor attendance and enrollment changes and adjust aid as appropriate.
  • (Critical) Calculate, apply and notify students of Federal Satisfactory Academic Progress and academic progress rules for State aid and scholarships. Work with Student Success to ensure students are supported on a financial aid plan.
  • (Critical) Certify through the Banner system as well as sending, receiving, and loading electronic files into NMC's system in compliance with Federal and State Regulations. Resolve any disbursement/reimbursement issues with the Department of Education and State so funds can be released to NMC.
  • (Critical) Develop and maintain alternative loan programs and lender relationships in compliance with various private lender policies to provide students with additional options for financing their education.
  • (Critical) Utilize outside software like Scholarnet, NSLDS, COD, TD Client, MISSG (Michigan aid) , and various federal secured sites.
  • (Critical) Collects, evaluates and processes financial aid documents in compliance with Federal and State regulations.
  • (Critical) Reconcile aid programs monthly and annually; Externally with the United States Department of Education, State of Michigan and Scholarnet with NMC's system; and internally Banner Financial Aid to Accounts Receivable.
  • (Critical) Provide data and documentation for annual audit.
  • (Critical) Complete yearly renewal and management of aid programs to include Banner setup based on new federal regulations, policies, and procedures.
  • (Critical) Research and test all aspects of each financial aid system release (average 4 a year) by reading the release guides, and user guides.
  • (Critical) Constantly monitor automated processes, reporting any issues to the Help Desk. Work closely with ITS programmers to ensure accurate and efficient processing.
  • (Critical) Constantly stays abreast of federal and state changes to laws and regulations (FSA Electronic Announcements and Dear Colleague Letters; State Gov Delivery announcements, trainings, webinars, and meetings provided by federal, state, and financial aid associations. Apply the correct laws to the correct aid year, while awarding in two different aid years, which often requires digging in to research multiple levels of laws and regulations to apply to specific student situations.
  • (Very Important) Participates in the development of the financial aid communications by reviewing, and/or revising brochures, manuals, handouts, website and other financial aid informational material, and reviewing and revising financial aid forms. Responsible for maintaining updated, accurate policy and procedures as well as task instructions.
  • (Very Important) Assist with default prevention activities such as entrance and exit counseling.
  • (Very Important) Responds effectively to requests for information, composing clear correspondence, through a variety of communication methods including email, phone, and in person. Refers staff, students, parents, faculty, and others to appropriate information sources.
  • (Important) Conducts financial aid workshops and presentations both on and off campus,
  • including some evening and weekend presentations for students, parents and community members.
  • (Important) Attends and participates in NMC and department meetings and events as needed and assigned.
  • (Minor Importance) Carry out relevant public relations efforts, serving as a department and NMC representative in work activities with high schools, third parties and other community representatives.

Work Environment
Lifting Activities Weight Height Distance Frequency
Most frequently lifted object: under 10 lbs.; waist level; 1-9 feet (Several times per day)
Heaviest object lifted: under under 10 lbs.; waist level; 1-9 feet (Occasionally)
Non-lifting Repetitive Activities
Arm Movement (Several times per day)
Gripping (Continuously)
Sitting (Continuously)
Standing (Several times per day)
Talking (Several times per day)
Typing (Continuously)
Walking (Several times per day)
Writing (Several times per day)
Other Physical Demands
  • Prolonged visual work
  • Extended work hours
  • Travel (10-24%)

Mental Demands
Intense Concentration
Complex Calculations
Complicated Planning
Other Challenges
Heavy work volume
Precise accuracy requirements
Exceptional benefits package, including medical, dental, and paid sick leave. Up to four weeks paid vacation within the first year of employment. NMC paid tuition benefits.For more benefit details, visit our
01
Do you have either a Bachelor's degree or an Associate's Degree with 2 years of experience in Financial Aid?
  • No
  • Yes

02
Do you have at least 2 years of experience previously working in a complex business environment?
  • No
  • Yes

03
Do you have customer service experience in a professional setting?
  • No
  • Yes

04
Do you have any experience using the Banner enterprise system (or other similar large-scale database systems)?
  • No
  • Yes

05
Do you have any experience applying laws and regulations?
  • No
  • Yes

06
Do you have a valid, unrestricted Driver's License or the ability to obtain one by start date?
  • No
  • Yes

07
Do you have any experience reconciling and balancing financial accounts?
  • No
  • Yes

08
Do you have any previous financial aid experience? If yes, please explain
Required Question

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