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Remote Field Service Technician Jobs in Raleigh, NC

Aledade

Field Marketing Manager (Remote)

Durham, NC · Remote

... fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures ... remote-first culture - you've come to the right place. What Does This Mean for You? At Aledade, you ...

Jj

Field Liaison, PSC Program Operations

Raleigh, NC · Remote

Serve as the designated Patient Service Center (PSC) Operations point of contact for assigned Field ... Primarily remote role with periodic travel (approximately 10-30%) for Field Reimbursement regional ...

Danaher

Senior Service Sales Specialist

Raleigh, NC · On-site +1

$109K - $128K/yr

Partner cross-functionally with Field Service Engineers and Service Coordination to ensure ... We recognize the benefits of flexible, remote working arrangements for eligible roles and are ...

York Risk Services

Field Case Manager

Raleigh, NC · On-site +1

... Services & Insurance Field Case Manager This Field Case Manager will cover our Raleigh, NC region ... remote work environment that allows face-to-face interaction with injured workers and medical ...

Sedgwick

Field Case Manager

Raleigh, NC · On-site +1

... Services & Insurance Field Case Manager This Field Case Manager will cover our Raleigh, NC region ... remote work environment that allows face-to-face interaction with injured workers and medical ...

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How much do remote field service technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote field service technician in Raleigh, NC is $24.02, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $27.79 per hour, depending on experience, location, and employer.

What is a remote field service technician?

A Remote Field Service Technician is responsible for installing, troubleshooting, repairing, and maintaining equipment at customer locations while working remotely. They often travel to different sites to diagnose issues, provide technical support, and ensure optimal system performance. This role typically involves working with machinery, electronics, or IT systems, depending on the industry. Strong problem-solving skills, technical knowledge, and the ability to work independently are essential for success in this position.

What does a remote field service technician do?

A typical day for a Remote Field Service Technician involves remotely diagnosing and troubleshooting equipment issues, guiding customers or on-site personnel through repairs, and maintaining clear documentation of service activities. You may handle several service requests a day, balancing urgent tasks with scheduled maintenance or follow-ups. Collaboration with customer support teams, engineers, and sometimes field personnel is common to resolve more complex issues. The role often requires proactive communication and prioritization, as you may be supporting clients across different regions or time zones. This dynamic environment offers a mix of problem-solving and customer interaction, making each day varied and engaging.

What are the key skills and qualifications needed to thrive as a remote field service technician?

To excel as a Remote Field Service Technician, you need strong troubleshooting abilities, technical knowledge of relevant equipment, and typically a degree or certification in electronics, engineering, or a related field. Familiarity with diagnostic tools, remote support software, and often certifications like CompTIA A+ or manufacturer-specific credentials are valuable. Excellent communication, time management, and self-motivation are key soft skills for success in this role. These qualities enable effective problem-solving, customer support, and independent work, which are critical for servicing equipment in diverse, remote locations.

What are the most commonly searched types of Field Service Technician jobs in Raleigh, NC?

The most popular types of Field Service Technician jobs in Raleigh, NC are:

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For Remote Field Service Technician jobs in Raleigh, NC, the most frequently searched job titles are:

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Cities near Raleigh, NC with the most Remote Field Service Technician job openings:

Remote Field Service Technician jobs near you

Electrical Systems Commissioning Technician (Microgrid, Battery Energy Storage System (BESS))

PowerSecure

Durham, NC • On-site, Remote

$23.25 - $31.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Job Summary
Provide technical oversight and management of the commissioning and field engineering related activities for all the PowerSecure Inc. Distributed Infrastructures Systems. This position will be the clear bond between the client, PowerSecure engineering, PowerSecure Service, and operation entities for the successful field vetting of our Distributed Infrastructure Systems. Clear processes and procedures for focused, high quality, pre-defined efforts to meet client expectations shall be the guiding principles for this position. Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to make valuable and safe decisions, while excelling at problem solving by using logic and time proven methods to effectively resolve any problem.
Minimum Qualifications: (Education, Experience, Knowledge and Skills)
  • HS Diploma or equivalent.
  • 6+ years of commercial/industrial experience working on generators, ATS, and/or switchgear.
  • PLC, generator controller and protective relay experience required.
  • Valid Driver's License.
  • Must be able to pass background check and drug screen.
  • Must be able and willing to travel overnight for extended periods dictated by project demands (Up to 75%-95%).
  • Commissioning experience is a plus.
  • NFPA 70 Arc Flash Certified preferred.
  • Proficiency with Microsoft Office tools, Outlook email/calendars.
  • Advanced understanding of AC/DC Electrical Theory.

Job Duties and Responsibilities:
  • Must be able to accurately document onsite changes to As-Shipped Drawings and Settings Files.
  • Ability to program and make edits to PLC's, generator controllers, and protective relays.
  • Display proficient knowledge with power distribution systems, specifically switchgear, generator critical applications, circuit path configuration, and proper management of phase conversions.
  • Must be able understand and follow project scopes to prevent any type of scope creep.
  • Ability to develop and maintain a project schedule.
  • Strong written and verbal English skills.
  • Possess a thorough understanding of electrical schematics, troubleshoot system/equipment malfunctions, while noting design errors and improving overall efficiency.
  • Assist in the development and execution of engineering change notices.
  • Communicate clearly and professionally with varying levels of coworkers/customers via phone/email and in person.

Duties may include but are not limited to:
  • Liaison to engineering groups in the factory to issues in the field that arise during the start-up and commissioning of the site.
  • Engage in complex field start-ups by providing quality and engineering oversight.
  • Assist PowerSecure Service Technicians on complex start-ups via phone or onsite assistance.
  • Provide control of onsite engineering changes to drawings and settings files.
  • Effectively communicate open action items, develop proper initiatives for action planning and task assigning.
  • Assist in the development of written commissioning, and testing plans to ensure system start-ups are effectively completed.
  • Provide communication between project management and engineering to ensure job scope and schedule integrity is being maintained.
  • Develop and maintain strong working relationships with project management, design engineers, and the service department to ensure product improvement initiatives are maintained.
  • Assist in the development and execution of field retrofit projects.
  • Lead complex system customer witness testing within the manufacturing facility.
  • Escalate issues to leadership that threaten the quality or schedule of projects in a timely manner to assure customer satisfaction while not taking on exorbitant costs.

Physical Demands and Work Environment:
  • Travel will be required. Up to 75%-95%
  • Moving materials and equipment that weigh ~40lbs
  • Occasional exposure to and requirement to work on around industrial equipment including switchgear/switchboards,
  • Diesel and Gas generators, outdoors, around metal welding, forming, cutting and other industrial processes.
  • Work both in an outdoor and indoor office settings. Able to withstand outdoor temperatures with reasonable accommodations.
  • Able to work at a desk in an office setting for 8 hours a day.
  • Manual dexterity to operate digital equipment, including computers and PLC's, protective relays, controllers and other such equipment with small fine buttons and operators.

Work environment will include exposure to weather, extreme heat or cold, noise intensity, atmospheric conditions, potential exposure to electrical shock, potential exposure to toxic or caustic chemicals, wet and/or humid conditions, vibration, proximity to moving mechanical parts, working at various heights in exposed places, and extensive travel based on project demands. Travel is an average of 75-95% of the time, using commercial air or ground transportation.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.
About Us
PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers.
Join Our Power Team!
We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:
  • Medical, dental, vision and life insurance coverage
  • Competitive pay and a matching 401 (k) plan
  • Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days)
  • Flexible spending accounts/Health savings account
  • Wellness Incentive Programs
  • Employee Referral Program
  • Tuition Reimbursement

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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