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Remote Field Service Engineer Jobs in Lanham, MD

iTech AG

Senior ServiceNow Developer - FSM (370)

Arlington, VA · On-site +1

$62 - $85.50/hr

Description OVERVIEW iTech AG is seeking a Senior ServiceNow Developer - Field Service Management (FSM) to support federal programs by designing, developing, and enhancing ServiceNow Field Service ...

iTech AG

Senior ServiceNow Developer - FSM (356)

Arlington, VA · On-site +1

$62 - $85.50/hr

Description OVERVIEW iTech AG is seeking a Senior ServiceNow Developer - Field Service Management (FSM) to support federal programs by designing, developing, and enhancing ServiceNow Field Service ...

Genetec

Field Engineer

Washington, DC · Remote

  • Retirement

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

Genetec

Field Engineer

New York, NY · On-site +1

  • Retirement

As Field Engineer, you will provide on-site and off-site professional services to Genetec customers ... Document on-site or remote service interventions What makes you a great fit: * Possess strong ...

KEYENCE

Field Application Engineer '27

Vienna, VA · On-site +1

$53K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Join KEYENCE as a Field Application Engineer Training Classes Begins January or July 2027 Multiple ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

Ametek

Field Application Engineer

Germantown, MD · On-site +1

$90K - $120K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... remote within limited but given standards. * Provide aftersales application support on FARO ... Act as a backup for the 3rd/4th Level Support within Customer Service * Responsible for ...

ID Plans

Field Data Specialist - Travel position

Baltimore, MD · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... other remote fieldwork Veterans are welcome! Why This Role Stands Out If you enjoy traveling ... working quietly and independently, and using technology to help support solving problems, this role ...

ID Plans

Field Data Specialist - Travel position

Baltimore, MD · Remote

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... other remote fieldwork Veterans are welcome! Why This Role Stands Out If you enjoy traveling ... working quietly and independently, and using technology to help support solving problems, this role ...

System One

LangChain QA Engineer - 100% REMOTE

Washington, DC · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Perform architecture reviews and quality assessments for AI solutions deployed on Azure services ... Bachelor's Degree in Computer Science, Software Engineering, Data Science, AI, or related field ...

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Showing results 41-60

All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Lanham, MD

Remote Field Service Engineer information

See Lanham, MD salary details

$36.5K

$71.3K

$105.6K

How much do remote field service engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for remote field service engineer in Lanham, MD is $71,280.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $84,600.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.

What cities near Lanham, MD are hiring for Remote Field Service Engineer jobs?

Cities near Lanham, MD with the most Remote Field Service Engineer job openings:

Remote Field Service Engineer jobs near you

Senior ServiceNow Developer - FSM (370)

iTech AG

Arlington, VA • On-site, Remote

$62 - $85.50/hr

Full-time

Re-posted 14 days ago

Job description

Description
OVERVIEW
iTech AG is seeking a Senior ServiceNow Developer - Field Service Management (FSM) to support federal programs by designing, developing, and enhancing ServiceNow Field Service Management solutions in secure, scalable, and compliant environments. This role serves as a senior technical contributor responsible for implementing and supporting advanced FSM capabilities that improve operational efficiency, workforce coordination, customer experience, and field service delivery.
The ideal candidate brings strong hands-on ServiceNow development experience with deep expertise across FSM modules including work order management, scheduling and dispatch, mobile workforce enablement, customer engagement, inventory management, and field operations optimization. This role requires collaboration with architects, product owners, dispatch teams, field operations staff, and Agile delivery teams to modernize enterprise service delivery capabilities across federal organizations.
ROLES AND RESPONSIBILITIES
  • Design, develop, configure, and enhance ServiceNow Field Service Management (FSM) solutions to support federal operational and field service requirements
  • Implement and support ServiceNow FSM capabilities including:
    • Work Order Management
    • Task Management
    • Scheduling and Dispatch
    • Mobile Workforce Enablement
    • Customer Communication and Self-Service
    • Inventory and Asset Management
    • Route Optimization and Resource Coordination
  • Configure and maintain digital work orders, field tasks, assignment rules, dispatch queues, and workflow automations
  • Develop and support task bundling, questionnaires, inspection checklists, and compliance verification workflows
  • Configure intelligent scheduling and dispatch capabilities based on technician skills, certifications, location, availability, and parts inventory
  • Support appointment booking and customer scheduling experiences through Service Portal and/or UI Builder
  • Configure route optimization and travel efficiency capabilities for field crews and technicians
  • Design, develop, and support mobile field service experiences including offline functionality and mobile work execution
  • Configure time tracking, labor tracking, and field activity reporting capabilities
  • Support collaboration features including chat, file sharing, and communication between dispatchers and field personnel
  • Configure proactive customer communications including ETA notifications, appointment reminders, and job status updates
  • Develop customer self-service portals enabling request submission, appointment booking, and service tracking
  • Support inventory and asset management capabilities including:
    • Warehouse inventory visibility
    • Truck stock inventory tracking
    • Consumable and parts usage logging
    • Automated inventory adjustments based on field usage
  • Develop and maintain integrations between ServiceNow FSM and enterprise systems such as ERP, asset management, GIS, telematics, CRM, and external scheduling platforms
  • Build and maintain custom applications, workflows, business rules, UI policies, integrations, and Flow Designer automations
  • Collaborate with ServiceNow Architects to implement scalable, standards-based FSM solutions
  • Participate in Agile and SAFe ceremonies including PI Planning, sprint planning, reviews, and retrospectives
  • Perform code reviews and ensure adherence to development standards and platform best practices
  • Support platform upgrades, patching, and performance optimization activities
  • Troubleshoot and resolve FSM defects, mobile issues, and production support requests
  • Ensure configurations and customizations align with federal security, compliance, and accessibility requirements
  • Contribute to technical documentation, knowledge transfer, and operational readiness activities
  • Support organizational change management and end-user adoption efforts for FSM capabilities
  • Other duties as assigned

MINIMUM QUALIFICATIONS
  • 5+ years of hands-on ServiceNow development experience
  • 3+ years of experience implementing or supporting ServiceNow Field Service Management (FSM) capabilities
  • Strong experience configuring and developing within:
    • Work Order and Task Management
    • Scheduling and Dispatch
    • Mobile Workforce Applications
    • Inventory and Asset Tracking
    • Customer Communication and Self-Service
  • Experience configuring ServiceNow Mobile applications and offline capabilities
  • Experience with integrations between ServiceNow and external enterprise systems
  • Strong experience developing custom ServiceNow applications and platform configurations
  • Proficiency with ServiceNow scripting including JavaScript, Glide APIs, Script Includes, and Flow Designer
  • Experience working in Agile or SAFe delivery environments
  • Strong analytical, troubleshooting, and problem-solving skills

EDUCATION AND CERTIFICATIONS
  • Bachelor's degree
  • ServiceNow Certified System Administrator (CSA)
  • ServiceNow Certified Application Developer (CAD)
  • ServiceNow Certified Implementation Specialist (CIS) - Field Service Management (FSM)

PREFERRED QUALIFICATIONS
  • Experience supporting federal government programs
  • Experience with Indoor mapping
  • Experience implementing enterprise field service operations, workforce coordination, or logistics management solutions
  • Familiarity with asset lifecycle management, warehouse operations, and inventory tracking processes
  • Experience integrating FSM solutions with ERP, GIS, telematics, or asset management systems
  • Strong experience with Service Portal, UI Builder, and mobile-first user experience design
  • Familiarity with ServiceNow data model, CMDB relationships, and platform performance optimization
  • Experience supporting DevSecOps-aligned Agile teams
  • Strong communication, stakeholder engagement, and collaboration skills
  • Experience supporting field operations, facilities, logistics, utilities, telecommunications, or public sector service organizations

SECURITY CLEARANCE
  • Ability to obtain and maintain a Public Trust
  • Pursuant to government contracts, US Citizenship is required

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

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