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Remote Field Service Engineer Jobs in Coventry, RI

UNFI

Database Engineer II

Providence, RI · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Roles include network automation, infrastructure unification and modernization, data services and ... Remote Role: * This position is classified as remote where the associate will perform remote work ...

Kanadevia Inova

WtX Account Management

RI · On-site +1

KVI acts as an engineering, procurement and construction contractor and project developer ... Work closely with Field Service and Technical Service, Warehouse & Procurement, Finance, etc. to ...

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Remote Field Service Engineer information

See Coventry, RI salary details

$35.6K

$69.4K

$102.8K

How much do remote field service engineer jobs pay per year?

As of Aug 13, 2026, the average yearly pay for remote field service engineer in Coventry, RI is $69,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $82,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
Remote Field Service Engineer jobs near you

Senior Software Engineer - Payments (Remote)

First Citizens Bank

Carolina, RI • Remote

$123K - $162K/yr

Full-time

Posted 15 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): AZ, NC and TX.

We are seeking a Senior Software Engineer – API Development & Cloud Migration to contribute towards the design, development, modernization, migration, and support of enterprise APIs across Payments, Money Movement, and Information Reporting platforms. This role will play a critical part in transforming legacy services into cloud-native, scalable API-driven solutions while enabling seamless integration across internal and external systems.

The ideal candidate will possess deep expertise in API development, microservices development, and cloud migration strategies, with strong hands-on experience in AWS technologies. The candidate will be responsible for designing and delivering secure, high-performance APIs, migrating existing services and integrations to AWS, and translating business requirements into resilient and scalable cloud-native solutions. This role requires active involvement throughout the API lifecycle, including architecture, development, testing, deployment, governance, monitoring, troubleshooting, and production support while collaborating closely with architects, engineers, product owners, and business stakeholders.


Responsibilities

This role offers the opportunity to be part of developing mission-critical payment APIs, API transformation, and cloud migration programs, and shape the next generation of scalable financial services platforms while advancing expertise in cloud-native technologies and enterprise integration patterns.

  • Design, develop, enhance, and support secure, scalable, and high-performing APIs and microservices for Payments, Money Movement, and Information Reporting platforms.
  • Participate in the modernization and migration of APIs and integration services from on-premises environments to AWS cloud-native architectures.
  • Develop cloud-native solutions leveraging AWS services including API Gateway, Lambda, ECS, Step Functions, SQS, SNS, DynamoDB, RDS, S3, IAM, KMS, and AWS Transfer Family.
  • Build and maintain RESTful APIs and microservices using Java, Spring Boot, and AWS-native technologies while following enterprise architecture and security standards.
  • Support and enhance existing API platforms by troubleshooting issues, implementing new functionality, improving resiliency, and optimizing performance.
  • Develop and maintain event-driven solutions using Apache Kafka, Amazon SNS, and Amazon SQS to support real-time payment and money movement processing.
  • Build, deploy, and support containerized applications using OpenShift, Docker, and AWS ECS platforms.
  • Collaborate with architects, product owners, business partners, and engineering teams to translate business requirements into scalable technical solutions.
  • Implement secure coding practices and API security controls including authentication, authorization, encryption, and secrets management.
  • Optimize API performance, scalability, and reliability through performance tuning, monitoring, and proactive problem resolution.
  • Participate in API migration activities, including legacy application assessment, refactoring, testing, deployment, and production cutover support.
  • Create and maintain Infrastructure as Code using Terraform to automate provisioning and deployment of cloud resources.
  • Implement and support CI/CD pipelines to enable automated build, testing, deployment, and release processes.
  • Utilize observability and monitoring tools such as Dynatrace, Amazon CloudWatch, AWS X-Ray, Grafana, and Splunk to monitor application health and troubleshoot production issues.
  • Participate in on-call support, incident resolution, root cause analysis, and continuous improvement initiatives to ensure platform stability and operational excellence.
  • Contribute to code reviews, technical design discussions, and engineering best practices to improve software quality and maintainability.

Qualifications

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Qualifications

  • 3+ years of proven experience building and migrating enterprise-scale APIs utilizing AWS technologies such as API Gateway, Lambda, ECS, Step Functions, SQS, SNS, DynamoDB, RDS, S3, IAM, and KMS.

  • 3+ years expertise in Java, Spring Boot, Node.js, RESTful API development, microservices architecture, API security, and cloud-native application design is required.

  • Experience with Terraform, Docker, OpenShift, Kubernetes, CI/CD pipelines, and event-driven architectures is highly desirable.

  • Hands-on experience leading API modernization and cloud migration initiatives, including decomposition of monolithic applications into microservices, is strongly preferred.

  • Experience with Application Performance Monitoring (APM) and observability tools such as Dynatrace, AppDynamics, AWS CloudWatch, Splunk, Grafana, or similar platforms.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Qualifications

  • 3+ years of proven experience building and migrating enterprise-scale APIs utilizing AWS technologies such as API Gateway, Lambda, ECS, Step Functions, SQS, SNS, DynamoDB, RDS, S3, IAM, and KMS.

  • 3+ years expertise in Java, Spring Boot, Node.js, RESTful API development, microservices architecture, API security, and cloud-native application design is required.

  • Experience with Terraform, Docker, OpenShift, Kubernetes, CI/CD pipelines, and event-driven architectures is highly desirable.

  • Hands-on experience leading API modernization and cloud migration initiatives, including decomposition of monolithic applications into microservices, is strongly preferred.

  • Experience with Application Performance Monitoring (APM) and observability tools such as Dynatrace, AppDynamics, AWS CloudWatch, Splunk, Grafana, or similar platforms.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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