Remote Field Service Engineer Jobs in Coventry, RI

This is a remote role open for multiple markets across the United States.

We are seeking a highly experienced Principal OpenShift Engineer to lead the architecture, administration, automation, security, and operational excellence of enterprise Red Hat OpenShift platforms. This role is responsible for designing and managing highly available, scalable, and secure Kubernetes/OpenShift environments supporting mission-critical applications across hybrid and multi-cloud infrastructures. 

The ideal candidate will serve as a technical leader, driving platform strategy, establishing best practices, leading engineering teams, and partnering with architects, security teams, developers, and business stakeholders to deliver a world-class container platform. 

Duties & Responsibilities:
Cloud Architecture Strategy – Define and implement the overall cloud architecture and strategy, ensuring alignment with business goals and technology roadmaps.
Technical Leadership and Innovation – Serve as the primary technical advisor for cloud infrastructure projects, guiding best practices in design, scalability, resilience, and performance. Identify and evaluate emerging cloud technologies and trends, recommending their application within the organization to drive efficiency and innovation.
Project Oversight - Lead end-to-end cloud projects, from concept through deployment, by coordinating with engineering, DevOps, security, and operations teams.
Optimization and Cost Management – Develop strategies for efficient cloud resource management, cost optimization, and performance enhancement, ensuring financial accountability.
Documentation and Knowledge Sharing – Establish, review and maintain high-quality documentation, architectural diagrams, and operational standards for cloud infrastructure.
Support - Provide technical mentorship to cloud engineers at all levels, fostering an environment of continuous learning and technical growth. Provide 24/7 on-call support to ensure the availability and reliability of cloud infrastructure.
Position Specific Skills:
Cloud Services (e.g., AWS, Azure, GCP)
Infrastructure as Code (e.g., Terraform, CloudFormation)
Policy as Code & Governance
Programming & Advanced Automation (e.g., JavaScript, Python)
Container Orchestration (e.g., Kubernetes)
Monitoring and Observability
Operating Systems (Windows, Linux)
Advanced Cloud and Network Security
Cloud Architecture Expertise
Developer Enablement
Agile and DevOps Methodologies
Security and Compliance Leadership

Qualifications:

Bachelor's Degree and 10 years of experience in Technical Hands-On Leader of System Engineering Teams OR High School Diploma or GED and 14 years of experience in Technical Hands-On Leader of System Engineering Teams

Preferred Experience

• 10+ years of infrastructure engineering, systems administration, or platform engineering experience. 
• 7+ years of Kubernetes/OpenShift administration experience. 
• Experience managing large-scale production OpenShift environments. 
• Proven experience supporting highly regulated, mission-critical applications. 
• Demonstrated experience leading enterprise platform initiatives. 

Technical Skills 

OpenShift & Kubernetes 

• Red Hat OpenShift Container Platform (OCP), Kubernetes Administration, OpenShift Operators, OpenShift Service Mesh, OpenShift Pipelines, OpenShift GitOps, OpenShift Data Foundation (ODF) 

Operating Systems 

• Red Hat Enterprise Linux (RHEL), Linux Administration, System Performance Tuning 

Cloud Platforms 

• One of the public Cloud, Hybrid Cloud Architectures 

Automation & DevOps 

• Terraform, Ansible, Helm, ArgoCD 

Networking 

• DNS, Load Balancers, TCP/IP, Ingress/Egress, VPN, Service Mesh, Istio 

Storage Technologies 

• Ceph, NFS, SAN/NAS, Persistent Volumes, CSI Drivers 

Monitoring & Logging 

• Prometheus, Grafana, Dynatrace/App Dynamics, Splunk, Open Telemetry 

Preferred Certifications 

• Red Hat Certified Specialist in OpenShift Administration 
• Red Hat Certified Architect (RHCA) 
• Certified Kubernetes Administrator (CKA) 
• Certified Kubernetes Security Specialist (CKS) 
• AWS Certified Solutions Architect 
• Azure Administrator Associate 
• Azure Solutions Architect Expert 

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $170,000 and $199,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $170,000 and $199,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.