ZipRecruiter

Log In

2

Remote Field Service Engineer Jobs in Coventry, RI

First Citizens Bank

Senior Java Engineer (Remote)

Carolina, RI · Remote

$125K - $165K/yr

... services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign ... As a Sr. Software Engineer, primary responsibility will be towards the development and support of ...

First Citizens Bank

Senior Java Engineer (Remote)

Carolina, RI · Remote

$125K - $165K/yr

... services in following areas: Digital Banking, Core banking, Credit/Charge/Debit Cards, and Foreign ... As a Sr. Software Engineer, primary responsibility will be towards the development and support of ...

GEI Consultants

Senior Structural Engineer

Newport, RI · On-site +1

$100K - $160K/yr

Willingness and ability to work in the field and in inclement weather. Desired Qualifications ... services. Our range of expertise, project types, and culture make us the choice for top talent in ...

previous page

Showing results 41-60

All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Coventry, RI

Remote Field Service Engineer information

See Coventry, RI salary details

$35.6K

$69.4K

$102.8K

How much do remote field service engineer jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote field service engineer in Coventry, RI is $69,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $82,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do remote field service engineers communicate and coordinate with on-site teams and clients?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What skills and qualifications are needed to be a remote field service engineer?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a remote field service engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
Remote Field Service Engineer jobs near you

Lead Software Engineer- Pega/AI/CDH (Remote)

First Citizens Bank

Carolina, RI • Remote

$130K - $150K/yr

Full-time

Re-posted 8 hours ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

107th of 171 rated banks

Job description

Overview

This is a remote role that may be hired in several markets across the United States. Priority will be given to those located in North Carolina, Texas and Arizona.

We are seeking an experienced Lead Software Engineer with deep expertise in the Pega Platform to drive the design, development, and implementation of enterprise-scale workflow and AI solutions within our Enterprise Platform Architecture team. The ideal candidate must be a Pega Lead System Architect (LSA) and possess strong hands-on experience with Pega Customer Decision Hub (CDH), Pega GenAI capabilities, and enterprise application architecture. This role will partner with business and technology stakeholders to deliver scalable, secure, and innovative solutions while establishing technical standards and mentoring development teams.


Responsibilities
  • Design, architect, and deliver enterprise-grade applications using the Pega Platform.
  • Serve as the technical lead for complex Pega implementations across multiple business domains.
  • Design and implement AI-powered solutions leveraging Pega GenAI, Knowledge Buddy, Agentic AI, and related capabilities.
  • Build and optimize Next-Best-Action strategies using Pega Customer Decision Hub (CDH).
  • Lead solution architecture, application design, and code reviews to ensure scalability, maintainability, and performance.
  • Develop reusable frameworks, components, and enterprise design standards.
  • Integrate Pega applications with enterprise systems using REST, SOAP, messaging, and event-driven architectures.
  • Drive CI/CD implementation, DevOps best practices, automated testing, and release management.
  • Troubleshoot complex production issues and provide technical leadership for critical incidents.
  • Mentor and coach developers, Senior System Architects, and System Architects on Pega best practices.
  • Collaborate with enterprise architects, infrastructure teams, security teams, and business stakeholders to define technical roadmaps.
  • Ensure compliance with enterprise security, governance, and regulatory standards.
  • Stay current with emerging Pega capabilities, AI technologies, and industry best practices.

Qualifications

Bachelor's Degree and 6 years of experience in Software application development and maintenance

OR

High School Diploma or GED and 10 years of experience in Software application development and maintenance

Preferred Qualifications:

  • Pega Lead System Architect (LSA) certification.
  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 8+ years of hands-on experience developing enterprise applications using the Pega Platform.
  • Strong experience with Pega Customer Decision Hub (CDH), including Next-Best-Action strategies and real-time decisioning.
  • Hands-on experience with Pega AI, including GenAI, Knowledge Buddy, Agentic AI, and AI-powered workflow capabilities.
  • Strong knowledge of Pega Infinity architecture, Case Management, Decisioning, and BPM.
  • Experience integrating Pega with enterprise applications using REST APIs, Kafka, JMS, SOAP, and microservices.
  • Experience with cloud platforms (AWS, Azure, or GCP) and container technologies such as Kubernetes and Docker.
  • Strong understanding of CI/CD pipelines, Git, Jenkins, automated testing, and DevOps practices.
  • Experience leading technical teams, mentoring engineers, and driving architecture decisions.
  • Excellent communication, stakeholder management, and problem-solving skills.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, Texas or Arizona, the base pay for this position is generally between $130,109 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-JM1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Software application development and maintenance

OR

High School Diploma or GED and 10 years of experience in Software application development and maintenance

Preferred Qualifications:

  • Pega Lead System Architect (LSA) certification.
  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • 8+ years of hands-on experience developing enterprise applications using the Pega Platform.
  • Strong experience with Pega Customer Decision Hub (CDH), including Next-Best-Action strategies and real-time decisioning.
  • Hands-on experience with Pega AI, including GenAI, Knowledge Buddy, Agentic AI, and AI-powered workflow capabilities.
  • Strong knowledge of Pega Infinity architecture, Case Management, Decisioning, and BPM.
  • Experience integrating Pega with enterprise applications using REST APIs, Kafka, JMS, SOAP, and microservices.
  • Experience with cloud platforms (AWS, Azure, or GCP) and container technologies such as Kubernetes and Docker.
  • Strong understanding of CI/CD pipelines, Git, Jenkins, automated testing, and DevOps practices.
  • Experience leading technical teams, mentoring engineers, and driving architecture decisions.
  • Excellent communication, stakeholder management, and problem-solving skills.

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in North Carolina, Texas or Arizona, the base pay for this position is generally between $130,109 and $150,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

#LI-JM1

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

What First Citizens Bank employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply