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Remote Field Service Engineer Jobs in Coventry, RI

HotRun Inc.

Field Service Engineer

Providence, RI · Remote

... move into field service and travel in a state wide regional territory. We are hiring with ... This position is a remote position working from a home office and travelling to client's plants in ...

HotRun Inc.

Field Service Engineer

Providence, RI · Remote

$90K - $120K/yr

... move into field service and travel in a state wide regional territory. We are hiring with ... This position is a remote position working from a home office and travelling to client's plants in ...

ABB

Senior Field Service Technician

RI · Remote

$83K - $133K/yr

Remote. Our Team Dynamics Our teams support each other, collaborate, and never stop learning ... Contribute to improving installation and field service standards, adhere to engineering procedures ...

ABB

Senior Project Engineer

RI · Remote

$100K - $130K/yr

The work model for this role is: Remote {#LI-Remote} This role is contributing to the ... Be a support function for Field service engineer during project commissioning. * Configure, test ...

Harris

(Remote) Software Engineer

Carolina, RI · Remote

Associates degree in Computer Science, Engineering, or a related field. * Proven experience as a ... the outstanding service our clients deserve. Plus, we offer the stability of being a growing ...

Harris

(Remote) AI Enablement Lead

Carolina, RI · Remote

... engineering, low-code/no-code tools, or scripting * Strong communication skills - ability to ... Service-Link specializes in optimizing fieldwork activities and processes to improve productivity ...

Harris

(Remote) Technical Engineer

Carolina, RI · On-site +1

Experience with Java or backend services. * Knowledge of APIs, integrations, and distributed ... Remote work and more! About MACC: Telecommunication companies of all sizes across the United States ...

First Citizens Bank

Network Engineer III

Carolina, RI · On-site +1

$143K - $189K/yr

Overview May work remotely pursuant to First Citizens' Remote Work Guidelines policy. Provides ... Drives operational excellence and network efficiency, providing continuous service both through ...

First Citizens Bank

Network Engineer III

Carolina, RI · On-site +1

$143K - $189K/yr

Overview May work remotely pursuant to First Citizens' Remote Work Guidelines policy. Provides ... Drives operational excellence and network efficiency, providing continuous service both through ...

First Citizens Bank

Senior Software Engineer

Carolina, RI · Remote

$168K - $203K/yr

Overview This is a remote role that may be hired in several markets across the United States with ... Expertise in designing and developing internal platform services and self-service deployment ...

First Citizens Bank

Senior Software Engineer

Carolina, RI · Remote

$168K - $203K/yr

Overview This is a remote role that may be hired in several markets across the United States with ... Expertise in designing and developing internal platform services and self-service deployment ...

Harris

(Remote) GIS Developer

Carolina, RI · Remote

Configure and manage map services and data publishing workflows to ensure timely and accurate data ... field. * 3+ years of professional experience in a GIS development or software engineering role.

Harris

(Remote) GIS Developer

Carolina, RI · Remote

Configure and manage map services and data publishing workflows to ensure timely and accurate data ... field. * 3+ years of professional experience in a GIS development or software engineering role.

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All JobsField Service Engineer JobsRemote Field Service Engineer JobsRemote Field Service Engineer Jobs in Coventry, RI

Remote Field Service Engineer information

See Coventry, RI salary details

$35.6K

$69.4K

$102.8K

How much do remote field service engineer jobs pay per year?

As of Jul 20, 2026, the average yearly pay for remote field service engineer in Coventry, RI is $69,388.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,500.00 and $82,300.00 per year, depending on experience, location, and employer.

What is the difference between Remote Field Service Engineer vs Field Service Technician?

AspectRemote Field Service EngineerField Service Technician
CredentialsTechnical certifications, engineering backgroundTechnical certifications, vocational training
Work EnvironmentRemote troubleshooting, on-site visits, remote supportOn-site service, installation, maintenance
Industry UsageTechnology, telecommunications, industrial equipmentAppliances, HVAC, machinery

The Remote Field Service Engineer typically handles remote diagnostics and support, often with some on-site visits, focusing on complex systems. Field Service Technicians usually perform on-site repairs and maintenance of equipment. Both roles require technical skills and certifications, but their work environments and responsibilities differ, with the engineer often working remotely and the technician primarily on-site.

How do Remote Field Service Engineers typically communicate and coordinate with on-site teams and clients while working remotely?

Remote Field Service Engineers rely heavily on digital communication tools such as video conferencing, instant messaging, and remote diagnostic platforms to stay connected with on-site teams and clients. Coordination often involves scheduled check-ins, detailed documentation, and real-time troubleshooting to ensure smooth service delivery. Building strong communication skills and being proactive about updates are essential, as you'll frequently guide on-site personnel through technical tasks and problem resolution. This collaborative approach helps maintain service quality and fosters trust, despite the physical distance.

What are the key skills and qualifications needed to thrive as a Remote Field Service Engineer, and why are they important?

To thrive as a Remote Field Service Engineer, you need a strong background in engineering or electronics, troubleshooting expertise, and typically a relevant technical degree or certification. Familiarity with diagnostic tools, remote monitoring systems, industry-specific software, and sometimes certifications like CompTIA A+ or OEM-specific credentials is essential. Strong communication, problem-solving, and self-motivation are standout soft skills for this role. These skills enable timely issue resolution, effective remote support, and high customer satisfaction across diverse and dispersed environments.

What is a Remote Field Service Engineer?

A Remote Field Service Engineer is a technical professional who provides installation, maintenance, repair, and support services for equipment or systems, often in locations away from their main office. Unlike traditional field engineers, they can diagnose and resolve many issues remotely using digital tools, phone, or video support, reducing the need for on-site visits. This role requires strong technical knowledge, problem-solving skills, and the ability to communicate clearly with clients. They may also travel to customer sites when remote solutions are not feasible.
Remote Field Service Engineer jobs near you
Field Service Engineer

Field Service Engineer

Ford Motor Company

Exeter, RI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 5 days ago

Job description


We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.
In this position...
As a Field Service Engineer, you'll be the go-to technical expert and trusted advisor for Ford and Lincoln dealerships in your assigned Tech Zone. This is a highly visible, hands-on role where you'll diagnose the toughest vehicle concerns, improve dealership service processes, and help ensure customers have an excellent ownership experience.
Responsibilities
What You'll Do
You'll spend about 4 days per week in Ford and Lincoln dealerships, focusing on three primary areas:
1. Routine Dealership Visits & Service Performance
  • Visit assigned dealerships on a regular (approximately 30-day) cadence.
  • Meet with the General Manager and Dealer Principal to review:
    • Overall health of the service department
    • Repeat repair trends
    • Fixed Right the First Time and Repeat Repair performance
    • Warranty compliance
    • Technical Training Competencies
  • Provide insights and recommendations to improve repair quality, efficiency, and customer satisfaction.

2. Technical & Repair Assistance
  • Provide in-dealership repair assistance for properly escalated technical hotline cases.
  • Lead diagnosis and repair strategy on "difficult to repair" vehicles through to resolution in a timely, expedited manner.
  • Offer clear diagnostic guidance and coaching to dealership technicians to strengthen their long-term capabilities.

3. Legal, Customer Relations & Dispute Resolution Support
  • Support Ford legal counsel, executive liaison, and dispute resolution teams.
  • Perform vehicle inspections and, when needed, complete final repair attempts.
  • Serve as a technical expert in depositions, arbitrations, and trials, representing Ford's repair standards and technical position.

Consultative & Process Improvement Initiatives
Beyond repair support, you'll play a key consultative role with dealership leadership:
  • Technician Training & Development
    • Help dealerships create and maintain technician training plans that match skill levels and growth goals.
    • Ensure technicians understand their development path and that management actively supports it.
    • Make sure dealership leadership understands the training requirements needed to improve repair capability and technical competence.
  • Root Cause & Process Analysis
    • Analyze why Field Service Engineer involvement was needed on difficult-to-repair vehicles.
    • Identify dealership process gaps that may have contributed to repair challenges.
    • Present consultative, practical solutions to General Managers and Dealer Principals and track follow-up actions and results.
  • Warranty & Service Process Optimization
    • Partner with service departments to improve repair processes that support appropriate Ford Motor Company warranty expenditures.
    • Help dealerships drive better outcomes in quality, cost, and customer satisfaction.
  • Tools, Equipment & Technician Programs
    • Ensure dealerships maintain a robust and complete inventory of Essential Service Tools and Equipment.
    • Promote Ford's technician entry, recognition, and retention programs.
    • Coach dealership management on leveraging these programs to recruit, develop, and retain top technician talent.

Qualifications
You'll have...
Minimum
  • Bachelor's degree
  • 2+ years of automotive dealership diagnosis and repair experience.
  • Ability to attain/maintain Ford Sr. Master Certification within 24 months of hire.
  • Valid, unrestricted driver's license.
  • Ability to operate manual transmission vehicles.
  • EPA 609 Certification, or the ability to obtain it within 30 days of hire.
  • Ability and willingness to travel with overnight stays on a weekly basis.
  • 2+ years of experience using Microsoft 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint).
  • Strong interpersonal skills, with the ability to:
    • Command respect in the shop and the boardroom
    • Influence without direct authority
    • Navigate difficult conversations with dealership leaders, technicians, and customers

Even better, you may have...
Preferred
  • Bachelor's degree in automotive-related field, such as (but not limited to):
    • Automotive Technology
    • Automotive Technology Management
    • Field Service Operations
    • Advanced Vehicle Systems
    • Automotive Engineering
    • Automotive Engineering Technology
    • Automotive Service Technology
    • Automotive Industry Management
  • Ford-specific Automotive Repair Technical Training, including heavy trucks and diesel.
  • Automotive Service Excellence (ASE) certifications in one or more of the following:
    • A, C, E, G, H, L, T, X series
  • 5+ years of Hands-on vehicle diagnosis and repair experience (dealership or independent), especially with Ford and/or Lincoln brands.
  • Proven ability to independently plan, organize, reorganize, prioritize, and problem-solve in a dynamic field environment.
  • Strong professionalism and customer-facing skills, including:
    • Service and customer interface experience
    • Comfort working with dealership leadership, customers, and cross-functional Ford teams

If you love solving complex technical problems, enjoy being in the field, and are excited by the chance to influence both repair quality and dealership operations, this Field Service Engineer role offers a unique opportunity to make a visible impact every day.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

This position is a salary grade 6 and ranges from $74,300-$124,500. This position is a salary grade 7 and ranges from $86,600-$144,900., This position is a salary grade 8 and ranges from $99,100-$166,200.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is Remote. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Remote
#LI-TS3
Ford logo

About Ford

Sourced by ZipRecruiter

At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.

Industry

Civil engineering construction

Company size

51 - 200 Employees

Headquarters location

Doral, FL, US

Year founded

1982

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