Remote Field Service Engineer Jobs in Commerce, MI

At Ford Motor Company, we believe freedom of movement drives human progress. We also believe in providing you with the freedom to define and realize your dreams. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career potential as you help us define tomorrow's transportation.

Do you have what it takes to make smart vehicles for a smart world? Join the Ford Product Development team. Utilizing Design Thinking & User Experience methods, you'll work to deliver breakthrough products and services that delight our customers. We're seeking forward-thinking, laser-focused professionals with a passion for bringing innovative, exciting, and sustainable ideas to life. We have opportunities around the world for you to contribute to such advancements as autonomy, electrification, smart mobility technologies, and more!

You'll have... 

Bachelor's degree or foreign equivalent in Mechanical Engineering, Electrical Engineering, Data Science, Computer Science, or a related field and 3 years of experience in the job offered or a related occupation.  3 years of experience with the following skill is required:  1. Diagnosing and resolving 12-volt battery drainage or warranty claims by applying structured quality methodologies (3-Legged 5-Why analysis) to identify the fundamental root cause.  2 years of experience with each of the following skills is required:  1. Utilizing Vector CAN tools to analyze Controller Area Network (CAN) logs, identifying data patterns and anomalous behavior to ensure network integrity and performance. 2. Develop scripts and applications for data analysis, process automation, and software testing using programming language including Python. 3. Conducting testing and validation of complex vehicle systems to ensure functionality, reliability, and compliance with design specifications.  1 year of experience with each of the following skills is required:  1. Working with automotive electrical architecture and leveraging cloud-based diagnostics to support field service, troubleshooting, and continuous improvement.  2. Supporting cloud diagnostics, remote telemetry, and standardized service processes. 3. Working with 12V electrical and energy management systems in software-defined vehicles to assist in identifying and mitigating parasitic drain issues. 4. Querying and analyzing large datasets from cloud platforms, including Azure Data Explorer, Amazon Web Services (AWS) or Google Cloud, to extract insights and inform technical decisions.

We are offering a salary of $109,453.80 - $169,530.72/yr. 

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, and prescription drug coverage
Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more
Vehicle discount program for employees and family members, and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year's Day
Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/GSR 

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Bachelor's degree or foreign equivalent in Mechanical Engineering, Electrical Engineering, Data Science, Computer Science, or a related field and 3 years of experience in the job offered or a related occupation.  3 years of experience with the following skill is required:  1. Diagnosing and resolving 12-volt battery drainage or warranty claims by applying structured quality methodologies (3-Legged 5-Why analysis) to identify the fundamental root cause.  2 years of experience with each of the following skills is required:  1. Utilizing Vector CAN tools to analyze Controller Area Network (CAN) logs, identifying data patterns and anomalous behavior to ensure network integrity and performance. 2. Develop scripts and applications for data analysis, process automation, and software testing using programming language including Python. 3. Conducting testing and validation of complex vehicle systems to ensure functionality, reliability, and compliance with design specifications.  1 year of experience with each of the following skills is required:  1. Working with automotive electrical architecture and leveraging cloud-based diagnostics to support field service, troubleshooting, and continuous improvement.  2. Supporting cloud diagnostics, remote telemetry, and standardized service processes. 3. Working with 12V electrical and energy management systems in software-defined vehicles to assist in identifying and mitigating parasitic drain issues. 4. Querying and analyzing large datasets from cloud platforms, including Azure Data Explorer, Amazon Web Services (AWS) or Google Cloud, to extract insights and inform technical decisions.

We are offering a salary of $109,453.80 - $169,530.72/yr. EOE.

This Job Notice is posted as a result of the filing of an application for permanent alien labor certification for the relevant job opportunity. Any person may provide documentary evidence bearing on the application to the Certifying Officer at the U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311, Washington, DC 20210.

Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned worksite. Hence, the employee must live within a reasonable commuting distance from the worksite.  Engineer and manage complex algorithms designed to automatically analyze vehicle data streams, critical for the advanced identification, prediction, and root cause analysis of systemic issues within the vehicle's integrated electronic and software systems. Analyze system behaviors and potential failure modes to formally define and document the specific data acquisition requirements for onboard vehicle modules. Ensure necessary data is captured to facilitate effective analysis and diagnostics. Utilize advanced proficiency in Python programming to develop sophisticated scripts that perform automated data querying, collection, and categorization from large-scale, cloud-based data repositories (AWS and Google Cloud). Perform meticulous analysis of vehicle Controller Area Network (CAN) communication logs to diagnose and isolate the source of complex behavioral faults and performance anomalies, informing the continuous improvement and refinement of the automated diagnostic algorithms. Execute complex queries and employ advanced analytical techniques on massive datasets, comprising millions of data points from the vehicle fleet. Identify statistical patterns, correlations, and unexpected behavioral trends that are not apparent through conventional analysis. Design, implement, and maintain robust, cloud-native tools and analytical platforms. Provide engineering and quality teams with the capability to perform rapid root cause analysis of aberrant vehicle behaviors, significantly reducing diagnostic time and improving product quality.

What you'll be able to do: 

Diagnostics & Data Systems Engineer - positions offered by Ford Motor Company (Dearborn, Michigan). Note, this is a hybrid position whereby the employee will work both from home and from the aforementioned worksite. Hence, the employee must live within a reasonable commuting distance from the worksite.  Engineer and manage complex algorithms designed to automatically analyze vehicle data streams, critical for the advanced identification, prediction, and root cause analysis of systemic issues within the vehicle's integrated electronic and software systems. Analyze system behaviors and potential failure modes to formally define and document the specific data acquisition requirements for onboard vehicle modules. Ensure necessary data is captured to facilitate effective analysis and diagnostics. Utilize advanced proficiency in Python programming to develop sophisticated scripts that perform automated data querying, collection, and categorization from large-scale, cloud-based data repositories (AWS and Google Cloud). Perform meticulous analysis of vehicle Controller Area Network (CAN) communication logs to diagnose and isolate the source of complex behavioral faults and performance anomalies, informing the continuous improvement and refinement of the automated diagnostic algorithms. Execute complex queries and employ advanced analytical techniques on massive datasets, comprising millions of data points from the vehicle fleet. Identify statistical patterns, correlations, and unexpected behavioral trends that are not apparent through conventional analysis. Design, implement, and maintain robust, cloud-native tools and analytical platforms. Provide engineering and quality teams with the capability to perform rapid root cause analysis of aberrant vehicle behaviors, significantly reducing diagnostic time and improving product quality. Location is 20901 Oakwood Blvd, Dearborn, MI 48124, previously 21000 S Military, Dearborn, MI 48124.