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Remote Fedex Customer Service Representative Jobs in Santa Rosa, CA

Customer Understanding & Service Positioning : Gain a deep understanding of our clients' business ... Compensation Range: $85,000 - $120,000 annually This posted range represents our good-faith ...

REMOTE: Sales Director

Bodega Bay, CA · Remote

$85K - $120K/yr

Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business ... Compensation Range: $85,000 - $120,000 annually This posted range represents our good-faith ...

... Customer Service; and with external partners' cross-functional teams * Be the Voice of the Merchant ... Represent market feedback and sentiment internally, advocating for your clients while balancing ...

Associate Attorney (Remote)

Novato, CA · On-site +1

$115K - $160K/yr

... results-driven representation across the country. We're growing fast--and looking for sharp ... Passionate about trial work and dedicated to exceptional client service, you strive to make a ...

While this is a full remote position, there is preference for candidates located in the Northern ... ABB's Service Division partners with our customers to improve the availability, reliability ...

Allow WellQor to handle credentialing, billing, client intake, marketing, customer service, and other administrative services on your behalf. * Participate in company events and receive opportunities ...

Showing results 21-40

Remote Fedex Customer Service Representative information

See Santa Rosa, CA salary details

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How much do remote fedex customer service representative jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote fedex customer service representative in Santa Rosa, CA is $20.55, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.88 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote FedEx Customer Service Representatives, and how can I prepare for them?

Remote FedEx Customer Service Representatives often encounter challenges such as managing high call volumes, addressing complex shipping or tracking inquiries, and maintaining clear communication without in-person support. To succeed, it’s important to develop strong organizational skills, be adept at using digital communication tools, and stay updated on FedEx’s policies and procedures. Proactively seeking feedback and participating in training sessions can also help you stay effective and connected with your remote team.

What are the key skills and qualifications needed to thrive as a Remote FedEx Customer Service Representative?

To thrive as a Remote FedEx Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and FedEx tracking tools is typically required. Patience, active listening, and the ability to stay calm under pressure are standout soft skills in this role. These skills ensure efficient resolution of customer inquiries, high satisfaction rates, and effective remote teamwork.

What is the difference between Remote Fedex Customer Service Representative vs Remote UPS Customer Service Representative?

AspectRemote Fedex Customer Service RepresentativeRemote UPS Customer Service Representative
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentHome-based, call center settingHome-based, call center setting
Industry UsageFedex logistics and shipping servicesUPS logistics and shipping services
Job FunctionsHandling customer inquiries, tracking shipments, resolving issuesHandling customer inquiries, tracking shipments, resolving issues

Both roles involve remote customer service within the logistics industry, requiring similar credentials and work environments. The main difference lies in the employer and specific shipping services provided by Fedex versus UPS. Candidates interested in logistics customer support may choose based on their preferred employer or brand familiarity.

What is a Remote FedEx Customer Service Representative?

Remote FedEx Customer Service Representatives are employees who assist FedEx customers with their inquiries, issues, and service requests from a remote location, typically working from home. Their main responsibilities include answering calls, responding to emails or chats, tracking shipments, resolving delivery issues, and providing information about FedEx services and policies. These representatives use specialized software and communication tools to access customer information and provide support efficiently. Working remotely allows for flexible work arrangements while still maintaining a high level of customer service. Training and support are usually provided by FedEx to ensure representatives are equipped to handle a wide range of customer needs.
What are the most commonly searched types of Fedex Customer Service Representative jobs in Santa Rosa, CA? The most popular types of Fedex Customer Service Representative jobs in Santa Rosa, CA are:
What job categories do people searching Remote Fedex Customer Service Representative jobs in Santa Rosa, CA look for? The top searched job categories for Remote Fedex Customer Service Representative jobs in Santa Rosa, CA are:
What cities near Santa Rosa, CA are hiring for Remote Fedex Customer Service Representative jobs? Cities near Santa Rosa, CA with the most Remote Fedex Customer Service Representative job openings:
Infographic showing various Remote Fedex Customer Service Representative job openings in Santa Rosa, CA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $42,747 per year, or $20.6 per hour.

REMOTE: Sales Director

Marrina Decisions

Bodega Bay, CA • Remote

$85K/yr

Full-time

Medical, PTO

Re-posted 8 days ago


Job description

THIS IS A REMOTE POSITION!

Marrina Decisions, a leading marketing operations consulting services company, delivers innovative solutions to help businesses grow and thrive in a competitive market.We specialize in providing end-to-end services in marketing, technology, and strategy. As we continue to expand, we are seeking a dynamic and results-driven Head of Sales to lead our sales efforts and drive business growth.

Job Summary:

The Head of Sales will be responsible for leading the sales function, with a strong focus on acquiring and closing new business deals and managing key partnerships. This role will involve setting sales strategies, building a partner ecosystem, managing a high-performing sales team, and achieving sales targets to drive the company's growth. The ideal candidate will have experience in the consulting services industry and a proven track record of exceeding sales quotas.Key Responsibilities:

  • Pipeline Building & Revenue Generation: Build a robust sales pipeline and drive revenue by identifying, prospecting, and closing new business opportunities.
  • Customer Understanding & Service Positioning: Gain a deep understanding of our clients' business challenges to effectively position Marrina Decisions’ services as solutions.
  • Quota Achievement & Growth: Drive revenue growth by consistently achieving and exceeding sales quotas and targets.
  • Sales Strategy Development: Develop and implement a comprehensive sales strategy to target new clients and strategic partnerships that align with the company's goals.
        • Partner Relationship Management: Collaborate with partners to create go-to-market strategies, co-branded offerings, and ensure mutual success through joint sales efforts.
        • Sales Process Optimization: Ensure a streamlined and effective sales process from prospecting to deal closure, improving sales efficiency.
            • Collaboration: Work closely with cross-functional teams (marketing, operations, etc.) to align sales efforts with overall business objectives and to leverage partnerships.
            • Market Insight: Stay informed about industry trends, competitors, and potential market opportunities to position the company strategically.
            • Reporting and Forecasting: Track and analyze sales metrics, and provide regular updates on sales performance and forecasts to senior leadership.

            Qualifications:

            • Experience: 7+ years of sales experience in consulting services or a similar industry, with at least 3 years in a sales leadership role. Experience in partner ecosystem development is highly preferred.
            • Proven Track Record: Demonstrated success in acquiring and closing large-scale deals and managing strategic partnerships, consistently meeting or exceeding sales quotas.
            • Leadership: Strong leadership skills with experience in managing and motivating high-performance sales teams.
            • Sales and Partner Expertise: Deep understanding of solution selling, strategic alliances, and the ability to leverage partner ecosystems to drive growth.
            • Communication: Excellent communication, negotiation, and presentation skills.
            • Results-Driven: Strong focus on achieving targets, with the ability to work in a fast-paced, results-oriented environment.

            Benefits:

            • Competitive salary and commission structure.
            • Opportunity to work in a high-growth, innovative environment.
            • Professional development and career growth opportunities.


              Marrina Decisions is an Equal Opportunity Employer


              Marrina Decisions offers Health Benefits, Paid Vacation, Paid Holidays, Paid Sick Time,to learn and grow in this MarTech world.


              Compensation Range: $85,000 – $120,000 annually

              This posted range represents our good-faith estimate for this remote role at the time of posting, in compliance with applicable state and local laws including California, Colorado, New York, and Washington.

              Final compensation will depend on various factors such as the candidate’s location, experience, qualifications, and alignment with internal compensation equity. Offers typically fall within the lower to mid-point of the posted range for most candidates.

              This role may also be eligible for performance bonuses, and a comprehensive benefits package.