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Remote Fair Fight Action Jobs (NOW HIRING)

Medix

Remote Service Representative

Dubuque, IA · On-site +1

$18.50 - $21/hr

If you meet eligibility requirements and take action to enroll, you will be covered no earlier than ... Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for ...

Clarkson Law Firm

Be Seen First

REMOTE Senior Associate Attorney

Los Angeles, CA · Remote

$200K - $350K/yr

... actions. Candidates must possess excellent writing skills, with the ability to draft clear ... We imagine a fair future for all people, and we fight relentlessly to right a diverse array of ...

Sedgwick

Litigation Consultant | Auto | Remote

Minto, AK · On-site +1

$80K - $85K/yr

Responds to decisions, agreement, and/or court order; creates action plan; determines need for ... Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring ...

York Risk Services

$80K - $85K/yr

Responds to decisions, agreement, and/or court order; creates action plan; determines need for ... Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring ...

York Risk Services

$80K - $85K/yr

Responds to decisions, agreement, and/or court order; creates action plan; determines need for ... Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring ...

Sedgwick

$80K - $85K/yr

Responds to decisions, agreement, and/or court order; creates action plan; determines need for ... Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring ...

Sedgwick

$80K - $85K/yr

Responds to decisions, agreement, and/or court order; creates action plan; determines need for ... Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring ...

Sedgwick

$80K - $85K/yr

Responds to decisions, agreement, and/or court order; creates action plan; determines need for ... Fair Chance Ordinance for Employers, the City of Los Angeles' Fair Chance Initiative for Hiring ...

Solace

Registered Nurse Healthcare Advocate - RN

You'll be an empathetic listener and an action-oriented guide who will work to actually resolve ... This role is 100% remote. All patient interactions are performed via video or phone call. What You ...

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Remote Service Representative

Remote Service Representative

Medix

Dubuque, IA • On-site, Remote

$18.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Job description

You are applying for a position through Medix, a staffing agency. The actual posting represents a position at one of our clients.
Job Summary
As a Customer Service Representative, you'll manage inbound customer inquiries related to employee benefit plans, claims, and general coverage. This remote, seasonal position supports both Voluntary Benefits (VB) and core benefits teams.
Key Responsibilities
  • Respond to incoming calls from clients, members, providers, and employer groups.
  • Assist with benefit plan details, claim statuses, coverage questions, and pre-certification information.
  • Follow established scripts for Voluntary Benefits (VB) calls.
  • Document interactions in systems like Flex, Alegis, Luminis, and internal ticketing tools.
  • Meet KPIs including average handle time and call quality.

Qualifications
  • No minimum years of experience required.
  • Strong soft skills - Ability to stay calm and courteous in challenging calls.
  • Previous customer service or call center experience is a plus.
  • Ability to navigate multiple systems and retain technical details.
  • Excellent verbal and written communication skills.
  • Comfortable working with diverse customers and team members.

Skills
  • Technical skills: Ability to navigate multiple systems, like Flex, Alegis, Luminis.
  • Soft skills: Strong communication, ability to remain calm under pressure.

Additional Requirements
  • Stable high-speed internet connection (minimum 20 Mbps download).
  • Quiet, distraction-free home office setup.
  • All equipment provided: Laptop, phone, two monitors, headset, etc.

Benefits
  • Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances).
  • Health Benefits / Dental / Vision (Medix offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s)).
  • 401k (Eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1).
  • Short Term Disability Insurance.
  • Term Life Insurance Plan.

Required Employment / Compliance Language
Your eligibility for the job is contingent upon successfully clearing a background check.
* We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA).
Medix Overview:
With over 20 years of experience connecting organizations with highly qualified professionals, Medix is a leading provider of workforce solutions for clients and candidates across the healthcare, scientific, technology, and government industries. Through our core purpose of positively impacting lives, we're dedicated to creating opportunities for job seekers at some of the nation's top companies. As an award-winning career partner, Medix is committed to helping talent find fulfilling and meaningful work because our mission is to help you achieve yours.
* As a job position within our Insurance division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: accessing medical and confidential records, verifying financial information, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients
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About Medix Staffing Solutions

Sourced by ZipRecruiter

Since 2001, we’ve been dedicated to helping you achieve your goals. Medix was created to become a leading provider of workforce solutions for clients and candidates across the healthcare and life sciences industries. Today, we are that leader. Headquartered in Chicago, we have 23 offices across the United States, and staff talent around the world. Medix is committed to fulfilling our core purpose as an organization: to positively impact the lives of our talent, clients, and teammates through employment, philanthropy, and opportunity. The combination of purpose and values has nurtured our thriving culture that encourages our internal team to excel at work and in everyday life.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Chicago, IL, US

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