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Remote Facebook Messenger Jobs in Tennessee (NOW HIRING)

Build and execute social media strategy through research, benchmarking, messaging, and audience ... Strong familiarity with the business applications of social media platforms (Facebook, Twitter ...

Google Ads Account Manager

Knoxville, TN ยท On-site +1

$50K - $75K/yr

  • PTO

Even though we are a remote team, we collaborate daily via face-to-face calls. Together, we work to ... This person will be our eyes on the ground for feedback on creative, messaging audiences, and ...

Google Ads Account Manager

Knoxville, TN ยท On-site +1

$50K - $75K/yr

  • PTO

Even though we are a remote team, we collaborate daily via face-to-face calls. Together, we work to ... This person will be our eyes on the ground for feedback on creative, messaging audiences, and ...

Remote Facebook Messenger information

What is the difference between Remote Facebook Messenger vs Remote Customer Support Representative?

AspectRemote Facebook MessengerRemote Customer Support Representative
Primary RoleManaging and engaging with customers via Facebook MessengerHandling customer inquiries across various channels, including phone, email, and chat
Required SkillsSocial media proficiency, communication skills, familiarity with Facebook platformCustomer service skills, communication, problem-solving, multi-channel support
Work EnvironmentRemote, social media platforms, online communication toolsRemote, CRM software, multi-channel communication tools
Common CertificationsSocial media marketing, customer service certificationsCustomer service certifications, CRM training

Remote Facebook Messenger roles focus on managing customer interactions specifically through Facebook's messaging platform, requiring social media skills. In contrast, Remote Customer Support Representatives handle inquiries across multiple channels, emphasizing broader customer service expertise. Both roles are remote and involve online communication, but the platforms and specific skills differ.

What are popular job titles related to Remote Facebook Messenger jobs in Tennessee?

For Remote Facebook Messenger jobs in Tennessee, the most frequently searched job titles are:

What cities in Tennessee are hiring for Remote Facebook Messenger jobs?

Cities in Tennessee with the most Remote Facebook Messenger job openings:

Contractor

Re-posted 12 days ago


Job description

Social Media Specialist

We are seeking a creative, forward-thinking, and organized social media specialist to join our growing team. In this position, you will interact with targeted virtual communities and network users to promote our products and provide customer care services to new audiences. You must be able to create consistent, meaningful content on all social media platforms as well as act quickly and gracefully to resolve any customer complaints or criticisms posted on social media.

Social Media Specialist Duties and Responsibilities
  • Build and execute social media strategy through research, benchmarking, messaging, and audience identification
  • Write, develop, and strategize online content production and scheduling
  • Assist with crisis management, bad reviews, and negative news communications
  • Generate, edit, publish, and share content daily (original text, images, video, and HTML)
  • Build meaningful connections and encourage community members through dialog and messaging
  • Create and maintain company social media pages and profiles
  • Moderate user-generated content and messages appropriately, based on company and community policies
  • Create and implement social media marketing plan and editorial calendar
  • Track and analyze analytics reports to gain insight on traffic, demographics, and effectiveness; utilize this information to positively affect future outcomes
  • Collaborate with other departments to manage company reputation, coordinate promotions, and increase reach
Social Media Specialist Requirements and Qualifications
  • Bachelor's degree in marketing, communication, or related field
  • 2+ years' experience in digital marketing and social media
  • Strong familiarity with the business applications of social media platforms (Facebook, Twitter, YouTube, LinkedIn, etc.)
  • Knowledge of project management and web design best practices
  • Understanding of social media metrics; able to interpret the results and take action to increase effectiveness of social media campaigns
  • Strong written and verbal communication skills
Employment Type: CONTRACTOR