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Description

Benefits & HR System Specialist (UKG Ready Focus)

Overview

World Insurance is one of the fastest-growing insurance brokerage firms in the United States. Within our Employee Benefits Practice, our World Payroll and HR (WPHR) unit deliver comprehensive HRIS/HCM solutions, alongside Payroll and HR outsourcing services. This specialized focus allows us to provide deeper value to both our Employee Benefits and Commercial Lines clients.

Using the UKG Ready platform, WPHR offers clients robust payroll and tax outsourcing, including year-round payroll processing, tax filing and payment services, and quarter/year-end coordination. Our additional HR packages give clients access to cutting-edge technology solutions for Benefits Administration, Leave Administration, Talent Acquisition, and Performance Management, complemented by expert HR support on an outsourced basis. WPHR proudly serves small and middle-market companies across the United States.

Job Summary

The Benefits & HR System Specialist plays a critical role in the implementation, configuration, support, and administration of WPHR's HR services, with a strong emphasis on UKG Ready. This position requires excellent project management skills, meticulous attention to detail, and the ability to communicate effectively with clients, internal stakeholders, insurance carriers, and third-party vendors. You'll be instrumental in ensuring smooth platform transitions and providing ongoing support to our clients.

Responsibilities:

• Lead UKG Ready implementations for HR and employee benefits administration, covering comprehensive configuration, rigorous testing, and seamless go-live support.
• Gather detailed requirements from clients, brokers, and third-party vendors to ensure successful system implementation.
• Administer employee benefits programs, including managing enrollments, processing changes, and ensuring compliance.
• Troubleshoot and resolve EDI (Electronic Data Interchange) issues related to benefits, payroll, and vendor integrations.
• Provide effective user training and ongoing support for HR systems and processes.
• Maintain accurate documentation and ensure robust data integrity across all HR platforms.
• Resolve technology issues concerning benefits administration, coordinating efficiently with insurance carriers and vendors.
• Project manages EDI connection setups for both new implementations and ongoing renewals with all relevant stakeholders.
• Plan and support all system renewals and updates for client benefits administration technology.
• Stay informed on industry trends and best practices within the benefits administration technology space.

Qualifications:

• Relevant experience in benefits administration, preferably in an implementation or consulting role.
• Strong knowledge of benefits administration software and systems, such as Employee Navigator, EASE, and ADP, with preferred experience in UKG Ready (Everything Benefits).
• Proven project management and problem-solving skills, with a keen focus on attention to detail.
• Excellent communication and interpersonal skills, with the ability to work effectively with clients, insurance carriers, third-party vendors, and internal stakeholders.
• Ability to manage multiple projects and priorities effectively in a fast-paced environment.
• Proficiency in Microsoft Office Suite, including Excel, Word, and PowerPoint.