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Remote Evening Call Center Jobs in Oregon (NOW HIRING)

IQVIA

Work from Home

Portland, OR · Remote

$18/hr

We are excited to announce that currently we are looking for a 100% remote (work from home-WFH) contract Pharmacy Support Call Center Representative to join our team. In this position, you will ...

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All JobsEvening Call Center JobsRemote Evening Call Center JobsRemote Evening Call Center Jobs in Oregon

Remote Evening Call Center information

What is a remote evening call center?

Remote evening call center jobs involve handling customer service, technical support, or sales calls from home during evening hours. Employees use computers and phones to assist customers, answer questions, and resolve issues. These positions offer flexibility for those who prefer or require non-traditional work hours, making them ideal for students, parents, or individuals with daytime commitments. Companies often provide training and necessary equipment, but a reliable internet connection and quiet workspace are typically required.

What skills and qualifications are needed to thrive as a remote evening call center representative?

To thrive as a Remote Evening Call Center Representative, you need strong verbal communication, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer proficiency is usually required. Outstanding patience, active listening, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities are essential to provide effective customer service, resolve issues efficiently, and maintain customer satisfaction during high-volume evening shifts.

What are common challenges faced by remote evening call center agents, and how can they be managed?

Remote evening call center agents often encounter challenges such as managing work-life balance due to late hours, maintaining motivation without in-person supervision, and handling complex customer interactions with limited immediate support. To address these issues, it's important to establish a dedicated workspace, adhere to a consistent schedule, and make use of communication tools to stay connected with team members and supervisors. Regular check-ins and access to online training resources can also help agents stay engaged and continuously improve their skills.

What is the difference between Remote Evening Call Center vs Remote Customer Service Representative?

AspectRemote Evening Call CenterRemote Customer Service Representative
CredentialsHigh school diploma or equivalent, sometimes training providedHigh school diploma or equivalent, customer service training often provided
Work EnvironmentHome-based, evening shifts, call handlingHome-based or office, flexible or standard hours, customer support
Industry UsageCustomer support, telecommunication, retailCustomer support across various industries like retail, tech, healthcare

The Remote Evening Call Center typically involves handling customer calls during evening hours, often requiring specific shift work and call handling skills. Remote Customer Service Representatives may work flexible hours and support customers across multiple industries. Both roles require strong communication skills and similar credentials, but the call center role emphasizes evening shifts and call management, while customer service reps may have more varied schedules and responsibilities.

What are popular job titles related to Remote Evening Call Center jobs in Oregon?

For Remote Evening Call Center jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Remote Evening Call Center jobs in Oregon look for?

The top searched job categories for Remote Evening Call Center jobs in Oregon are:

What cities in Oregon are hiring for Remote Evening Call Center jobs?

Cities in Oregon with the most Remote Evening Call Center job openings:

Remote Evening Call Center jobs near you
Infographic showing various Remote Evening Call Center job openings in Oregon as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Call Center Remote Customer Service Representative

VIMO INC.

Portland, OR • On-site, Remote

$17.50 - $19.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 14 days ago

Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $17.00/hr. plus performance incentives
• $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply