US-Remote R26_0021978 #LI-Remote The Director, Strategy and Corporate Development will play a ... escalation paths * Support integration planning and setting the team up for success * Partner with ...
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US-Remote R26_0021978 #LI-Remote The Director, Strategy and Corporate Development will play a ... escalation paths * Support integration planning and setting the team up for success * Partner with ...
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US-Remote R26_0021978 #LI-Remote The Director, Strategy and Corporate Development will play a ... escalation paths * Support integration planning and setting the team up for success * Partner with ...
Chicago, IL · On-site +1
Remote (CST or EST preference) What this job involves: This is a newly created Executive Assistant ... Exercise judgment to identify what needs escalation versus what you can resolve directly, acting ...
Chicago, IL · On-site +1
Remote (CST or EST preference) What this job involves: This is a newly created Executive Assistant ... Exercise judgment to identify what needs escalation versus what you can resolve directly, acting ...
Remote (resides in IL, MN, WI, or IA) About the Role: The Education Territory Manager is a ... Represent the company's values every step of the way Performance Management & Results
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Remote (resides in IL, MN, WI, or IA) About the Role: The Education Territory Manager is a ... Represent the company's values every step of the way Performance Management & Results
Chicago, IL · Remote
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Serve as an escalation point and trusted advisor for complex customer opportunities, solution ...
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Chicago, IL · Remote
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Serve as an escalation point and trusted advisor for complex customer opportunities, solution ...
Chicago, IL · Remote
$200K - $270K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Serve as an escalation point and trusted advisor for complex customer opportunities, solution ...
Chicago, IL · Remote
$200K - $270K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Serve as an escalation point and trusted advisor for complex customer opportunities, solution ...
Chicago, IL · On-site +1
$261K - $436K/yr
Salary Range: $261,700.00 - $436,300.00 This pay range represents the minimum and maximum ... Ensure a high standard of customer engagement, addressing escalations and complex sales or solution ...
Chicago, IL · On-site +1
$261K - $436K/yr
Salary Range: $261,700.00 - $436,300.00 This pay range represents the minimum and maximum ... Ensure a high standard of customer engagement, addressing escalations and complex sales or solution ...
Chicago, IL · Remote
$185K - $215K/yr
While this role is primarily remote the ability to work in either our Carol Stream IL, Richardson ... What you will do as the Director of E-commerce The requirements below are representative of the ...
Chicago, IL · Remote
$185K - $215K/yr
While this role is primarily remote the ability to work in either our Carol Stream IL, Richardson ... What you will do as the Director of E-commerce The requirements below are representative of the ...
Chicago, IL · Remote
While this role is primarily remote the ability to work in either our Carol Stream IL, Richardson ... What you will do as the Director of E-commerce The requirements below are representative of the ...
Quick apply
Chicago, IL · Remote
While this role is primarily remote the ability to work in either our Carol Stream IL, Richardson ... What you will do as the Director of E-commerce The requirements below are representative of the ...
Automated creation, assignment, escalation, and SLA enforcement - saving an estimated 2.5 hours per ... Remote - (US time zone preferred; others will be considered) Business Unit Workplace Management ...
Automated creation, assignment, escalation, and SLA enforcement - saving an estimated 2.5 hours per ... Remote - (US time zone preferred; others will be considered) Business Unit Workplace Management ...
LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing ... Implement best practices for ticket categorization, prioritization, and escalation procedures
LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing ... Implement best practices for ticket categorization, prioritization, and escalation procedures
Chicago, IL · On-site +1
Familiarity with partner-facing product management, customer escalations, release readiness, or ... Located in the greater Illinois area or ability to travel there 2-3 times a month #LI-SK #LI-REMOTE ...
Chicago, IL · On-site +1
Familiarity with partner-facing product management, customer escalations, release readiness, or ... Located in the greater Illinois area or ability to travel there 2-3 times a month #LI-SK #LI-REMOTE ...
Chicago, IL · On-site +1
Familiarity with partner-facing product management, customer escalations, release readiness, or ... Located in the greater Illinois area or ability to travel there 2-3 times a month #LI-SK #LI-REMOTE ...
Chicago, IL · On-site +1
Familiarity with partner-facing product management, customer escalations, release readiness, or ... Located in the greater Illinois area or ability to travel there 2-3 times a month #LI-SK #LI-REMOTE ...
Chicago, IL · Remote
$130K - $145K/yr
Serves as the primary liaison with key client representatives and owns the service delivery ... Develop and maintain client relationships with key client contacts and act as an escalation point ...
Chicago, IL · Remote
$130K - $145K/yr
Serves as the primary liaison with key client representatives and owns the service delivery ... Develop and maintain client relationships with key client contacts and act as an escalation point ...
Chicago, IL · On-site +1
... escalation management, relationship management). * Experience working with a diverse suite of ... Unless approved for full remote work, employees must spend at least 50% of their time in-office.
Chicago, IL · On-site +1
... escalation management, relationship management). * Experience working with a diverse suite of ... Unless approved for full remote work, employees must spend at least 50% of their time in-office.
Chicago, IL · Remote
$95K - $125K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Take ownership of partner-related escalations and issues in cooperation with internal Zones ...
Chicago, IL · Remote
$95K - $125K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Take ownership of partner-related escalations and issues in cooperation with internal Zones ...
Chicago, IL · Remote
$95K - $125K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Take ownership of partner-related escalations and issues in cooperation with internal Zones ...
Quick apply
Chicago, IL · Remote
$95K - $125K/yr
The requirements listed below are representative of the knowledge, skill, and/or ability required ... Take ownership of partner-related escalations and issues in cooperation with internal Zones ...
$10.38 - $13.30
9% of jobs
$15.83 is the 25th percentile. Wages below this are outliers.
$13.30 - $16.23
19% of jobs
The median wage is $18.80 / hr.
$16.23 - $19.16
26% of jobs
$21.66 is the 75th percentile. Wages above this are outliers.
$19.16 - $22.09
26% of jobs
$22.09 - $25.02
11% of jobs
$25.02 - $27.95
4% of jobs
$27.95 - $30.87
3% of jobs
$30.87 - $33.80
2% of jobs
$33.80 - $36.73
0% of jobs
$36.73 - $39.66
0% of jobs
$39.66 - $42.59
1% of jobs
$10
$21
$42
| Aspect | Remote Escalations Representative | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires customer service experience, problem-solving skills, and sometimes technical knowledge | Usually requires customer service experience, communication skills, and basic product knowledge |
| Work Environment | Remote, handling escalated issues that require advanced troubleshooting or conflict resolution | Remote or on-site, providing general support and assistance to customers |
| Industry Usage | Common in tech, SaaS, and e-commerce sectors | Widely used across various industries including retail, telecom, and tech |
The Remote Escalations Representative focuses on resolving complex or escalated customer issues, often requiring technical skills and conflict resolution. In contrast, a Customer Support Specialist handles general customer inquiries and provides basic assistance. Both roles are essential in customer service but differ mainly in the complexity of issues managed and the level of technical expertise required.
For Remote Escalations Representative jobs in Griffith, IN, the most frequently searched job titles are:
The top searched job categories for Remote Escalations Representative jobs in Griffith, IN are:
Cities near Griffith, IN with the most Remote Escalations Representative job openings:

Full-time
Medical, Life
Posted 4 days ago
8.4
Based on 10 frontline employees who took The Breakroom Quiz
67th of 500 rated business services
Location: US-Remote
R26_0021978
#LI-Remote
Job DescriptionThe Director, Strategy and Corporate Development will play a critical role supporting NIQ’s growth agenda, strategic initiatives, supporting mergers and acquisition, and executive-level projects end-to-end. This role is ideal for a seasoned professional with 7-10 years of experience who can independently lead deal processes and drive broader strategy and transformation efforts, while shaping the agenda alongside senior leadership.
The role partners closely with senior leaders across Strategy, Finance, Product/Technology, and Business Units, and offers exposure to executive leadership and board‑level decision making. This is the Strategy and Corporate Development team, with the potential to move up to a more senior role on the team or an operating role within one of NIQ’s business units.
Key Responsibilities
Strategy & Growth Initiatives
Corporate Development & M&A
Preferred Background
This role has a market-competitive salary with an anticipated base compensation of the following range: $132,000.00 - $200,000.00. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include a flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support, and more.
Our Benefits
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/
About NIQ
NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.
For more information, visit NIQ.com
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Our commitment to Diversity, Equity, and Inclusion
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion
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NielsenIQ is a global measurement and data analytics company providing the most complete and trusted view of consumers and markets in 90 countries covering 90% of the world's population. Focusing on consumer-packaged goods manufacturers and FMCG and retailers, we enable customers to defy what's possible. How? We combine unparalleled datasets, pioneering technology, and the industry's top talent to create insights that unlock innovation. Join us and change the landscape.
Business management consulting
10,000+ Employees
Chicago, IL, US
1923