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Remote Epic System Architect Jobs in Florida (NOW HIRING)

Phsorg

$87K - $149K/yr

We are seeking an experienced AI Automation Architect to lead the design, development, and ... including Epic, Salesforce, Genesys, Microsoft 365, ERP systems, CRM platforms, REST APIs ...

CERES

Senior IT Solutions Architect

Sarasota, FL · Remote

$130K - $180K/yr

... remote and offline environments. Success in the first 12 months will include defining core system ... Conduct architecture reviews, code assessments, and technical risk evaluations. * Partner with ...

Deloitte

Epic Denials Management Operator

Tampa, FL · Remote

$17 - $22.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Deloitte

Epic Denials Management Operator

Miami, FL · Remote

$17.25 - $23/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Deloitte

Epic Denials Management Operator

Tallahassee, FL · Remote

$17 - $22.75/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Deloitte

Epic Denials Management Operator

Lake Mary, FL · Remote

$15.75 - $21/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

Deloitte

Epic Denials Management Operator

Jacksonville, FL · Remote

$16.75 - $22.25/hr

This is a primarily remote role supporting enterprise Epic support, with minimal travel and ... Experience working in claims clearinghouse systems * Familiarity with Epic Analytics and Reporting ...

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All JobsEpic System Architect JobsRemote Epic System Architect JobsRemote Epic System Architect Jobs in Florida

Remote Epic System Architect information

What is the difference between Remote Epic System Architect vs Remote Epic Analyst?

AspectRemote Epic System ArchitectRemote Epic Analyst
CredentialsEpic certifications, technical degreesEpic certifications, clinical or technical background
Work EnvironmentDesigns and oversees Epic system implementationsAnalyzes workflows, supports Epic system usage
Industry UsageHealthcare IT, hospitals, health systemsHealthcare facilities, clinics, health systems
Common Search IntentSystem design, architecture, technical leadershipWorkflow analysis, system support, optimization

The Remote Epic System Architect focuses on designing and leading Epic system implementations, requiring technical expertise and architecture skills. In contrast, the Remote Epic Analyst primarily supports and analyzes Epic workflows to optimize system use. Both roles are vital in healthcare IT but differ in responsibilities and focus areas.

What are the most commonly searched types of Epic System Architect jobs in Florida? The most popular types of Epic System Architect jobs in Florida are:
What are popular job titles related to Remote Epic System Architect jobs in Florida? For Remote Epic System Architect jobs in Florida, the most frequently searched job titles are:
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Remote Epic System Architect jobs near you

Advanced Application Analyst - Press Ganey & Corporate Application Support

Lee Health

Fort Myers, FL • On-site, Remote

$43.59 - $56.66/hr

Full-time

Re-posted 15 days ago

Lee Health rating

7.1

Company rating: 7.1 out of 10

Based on 197 frontline employees who took The Breakroom Quiz

379th of 887 rated healthcare providers

Job description

Location: Remote - Florida
Department: Corporate Systems and IT Administration
Work Type: Full Time
Shift: Shift 1/8:00:00 AM to 4:30:00 PM
Minimum to Midpoint Pay Rate: $43.59 - $56.66 / hour
Position Summary
We are seeking an experienced Advanced Application Support Analyst to serve as the primary support resource for Press Ganey survey platforms (Employee Experience, Patient Experience, Culture of Safety, and CMS-mandated surveys), SAP Concur Travel & Expense Management, Procare or similar physician compensation applications, and additional systems supporting key corporate functions.
This role ensures reliable system performance, timely issue resolution, strong vendor coordination, and high-quality support for end users across the organization. The ideal candidate brings a strong background in multi-application support, excellent communication skills, and a proactive approach to improving user experience and operational efficiency.
Key Responsibilities
Press Ganey Survey Support (Primary Focus)
  • Serve as the primary system administrator and support contact for all Press Ganey platforms.
  • Manage survey setup, configuration, scheduling, and distribution across Employee Experience, Patient Experience, Culture of Safety, and CMS-required surveys.
  • Troubleshoot system issues, coordinate with Press Ganey technical support, and ensure timely resolution.
  • Support data extracts, reporting needs, and dashboard access for leaders and stakeholders.
  • Maintain documentation, training materials, and communication related to survey processes.

SAP Concur Travel & Expense Support
  • Provide Tier 1-2 support for Concur Travel & Expense Management.
  • Assist with user setup, policy configuration, workflow routing, and troubleshooting.
  • Partner with Finance and HR to ensure compliance with organizational travel and expense policies.
  • Support reporting, audits, and system updates.

Procare (or Similar Physician Compensation Application) Support
  • Provide functional and technical support for Procare or comparable physician compensation systems.
  • Assist with compensation plan setup, data validation, workflow troubleshooting, and reporting.
  • Partner with Finance, Physician Services, and HR to ensure accurate and timely compensation processing.
  • Coordinate with vendors on system issues, enhancements, and upgrades.

Corporate Application Support
  • Provide functional and technical support for additional corporate applications as assigned (HR, Finance, Compliance, Operations, etc.).
  • Monitor system performance, escalate issues to vendors or internal teams, and track resolution.
  • Assist with testing, upgrades, enhancements, and integrations.
  • Maintain accurate documentation, knowledge articles, and support procedures.

Qualifications
Required
  • 3+ years of experience supporting a variety of business applications in a corporate or healthcare environment.
  • Strong analytical, troubleshooting, and customer service skills.
  • Ability to manage multiple systems, priorities, and stakeholders simultaneously.
  • Experience working with vendors and cross-functional teams.

Strongly Preferred
  • Press Ganey system support experience (administration, survey setup, reporting, or technical troubleshooting).
  • Experience supporting Procare or similar physician compensation applications.

Preferred
  • Epic Systems experience or understanding, especially related to overall Epic system configuration/understanding, patient experience workflows, data integration, or reporting.
  • Experience with SAP Concur or other enterprise travel/expense systems.
  • Familiarity with healthcare operations, HR systems, or quality/safety reporting tools.

Key Competencies
  • EXCEPTIONAL TIME MANAGEMENT SKILLS
  • Excellent communication and customer-support skills
  • Strong attention to detail and process orientation
  • Ability to translate user needs into system solutions
  • Comfort working in fast-paced, deadline-driven environments
  • Collaborative mindset with a focus on continuous improvement

Work Environment
  • Full-time position
  • Ability to work 100% Remote within the State of Florida
  • Occasional after-hours support during system updates or survey cycles

What Lee Health employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Lee Health

Sourced by ZipRecruiter

Lee Health is one of the largest public health systems in the U.S. and one of the largest not-for-profit public health systems in Florida. With 4 acute care hospitals; Lee Memorial, Healthpark Medical Center, Cape Coral Hospital and Gulf Coast Medical Center, two specialty hospitals; Gaisano Children's Hospital and The Rehab Hospital. Lee Physician Group with over 80 practices throughout Southwest Florida, a Regional Cancer Center, seven outpatient centers, three walk-in clinics and two pediatric outpatient facilities. HEALTHGRADES ranks Lee Healths four acute care hospitals in the top 5% in the nation for overall clinical excellence in 2019, 2020, 2021 AND 2022 and is included in America's 250 Best Hospitals

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Myers, FL, US

Year founded

1916

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