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Remote Entry Jobs in Troy, AL (NOW HIRING)

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Remote Entry information

What is remote entry?

Remote entry jobs are positions that involve performing data entry or administrative tasks from a location outside of a traditional office, usually from home. These jobs typically require entering, updating, or managing data using computers and various software programs. Remote entry roles are popular for their flexibility and are often found in industries like healthcare, finance, and customer service. Candidates need basic computer skills, attention to detail, and reliable internet access. Employers may require specific software knowledge or previous experience, depending on the job.

What skills and qualifications are needed for remote entry?

To thrive as a Remote Data Entry Clerk, you need strong attention to detail, fast and accurate typing skills, and proficiency in basic computer applications, typically requiring a high school diploma or equivalent. Familiarity with spreadsheet software (like Microsoft Excel or Google Sheets), data management systems, and sometimes remote collaboration tools is essential. Reliability, time management, and self-motivation are crucial soft skills for working independently in a remote setting. These skills ensure accuracy, productivity, and effective communication, which are critical for maintaining data integrity and meeting deadlines.

What challenges do remote entry-level employees face, and how can they be overcome?

Remote entry-level employees often encounter challenges such as staying motivated without in-person supervision, building relationships with colleagues remotely, and managing time effectively. To overcome these, it's important to establish a structured daily routine, proactively communicate with your team using available digital tools, and take initiative in seeking feedback or clarification when needed. Many companies also offer virtual onboarding and mentorship programs to help new remote employees integrate smoothly and feel supported.

What is the difference between Remote Entry vs Remote Customer Service Representative?

AspectRemote EntryRemote Customer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma; excellent communication skills; sometimes CRM software knowledge
Work EnvironmentHome office or remote setupHome office or remote setup
Industry UsageEntry-level roles across various industriesCustomer service across retail, tech, healthcare, etc.
Common Search/ComparisonOften compared for starting remote careersCommonly compared for customer support roles

Remote Entry positions are general entry-level roles requiring basic skills and are found across many industries. Remote Customer Service Representatives focus specifically on customer support, often needing communication skills and CRM knowledge. Both roles are remote, but their focus and required credentials differ slightly, making the comparison useful for job seekers exploring entry-level remote opportunities.

What are popular job titles related to Remote Entry jobs in Troy, AL?

For Remote Entry jobs in Troy, AL, the most frequently searched job titles are:

What job categories do people searching Remote Entry jobs in Troy, AL look for?

The top searched job categories for Remote Entry jobs in Troy, AL are:

What cities near Troy, AL are hiring for Remote Entry jobs?

Cities near Troy, AL with the most Remote Entry job openings:

Remote Entry jobs near you
Infographic showing various Remote Entry job openings in Troy, AL as of June 2026, with employment types broken down into 77% Full Time, 17% Part Time, 1% Temporary, and 5% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution.

In-Bound Call Center Representative

IronMountain Solutions

Troy, AL • Remote

$16/hr

Full-time

Re-posted 15 days ago

Job description

Inbound Call Center Representative

Work Location:  Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed. 345 Perry Hill Road, Bldg. 55 Rm 3-123, Montgomery, AL 36109 or 215 Perry Hill Road, Bldg. 1 Rm GA-119, Montgomery, AL 36109

Schedule:           Full Time

Relocation:          N/A

Salary:                 $16 an hour

Customer Service Representative - DHS ICE HSI Tip Line 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice. 

Job Responsibilities: 

  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:

  • 3+ years of experience in a call center 
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office

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