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Remote Entry Level Tech Jobs in Alabama (NOW HIRING)

Nttlimited

Required experience: * Entry level experience in call center routing technologies, voice over IP ... remote support in Data Center technologies. * Entry level experience in relevant technology.

Becton, Dickinson and Company

$14.75 - $19.50/hr

We are the people who give possibilities purpose BD is one of the largest global medical technology ... S.A. remote. Role Summary The Associate Service Sales Representative is an entrylevel sales role ...

KEYENCE

Field Application Engineer '27

Birmingham, AL · On-site +1

$53K - $80K/yr

Locations | Entry-Level | Full-Time Are you ready to launch your career with one of the world ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Remote Entry Level Tech information

See Alabama salary details

$11

$21

$45

How much do remote entry level tech jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote entry level tech in Alabama is $21.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $23.51 per hour, depending on experience, location, and employer.

What does a remote entry level tech do?

As a Remote Entry Level Tech, your day-to-day work will often include troubleshooting basic technical issues, setting up and maintaining user accounts, assisting with software installs or updates, and responding to help desk tickets. You'll typically communicate with users via email, chat, or video calls to diagnose and resolve problems, sometimes escalating more complex issues to senior team members. You'll also be expected to document solutions and contribute to team knowledge bases, supporting a collaborative environment despite working remotely. These responsibilities help develop both your technical knowledge and customer service skills, laying a solid foundation for future advancement in the IT field.

What is a remote entry level tech?

A Remote Entry Level Tech job is a position in the technology field that allows individuals to work from home while gaining foundational experience. These roles often involve tasks like troubleshooting software or hardware issues, data management, basic coding, or IT support. They require minimal prior experience but typically demand basic technical knowledge and problem-solving skills. Common job titles include IT Support Specialist, Help Desk Technician, or Junior Developer. These roles provide a stepping stone for building a career in tech while offering flexibility in work location.

What are the key skills and qualifications needed to thrive in the remote entry level tech position?

To thrive as a Remote Entry Level Tech, you should have a basic understanding of computer hardware and software, problem-solving skills, and often a relevant associate degree or technical certification. Familiarity with ticketing systems, remote desktop tools, and basic networking concepts such as TCP/IP or VPNs is typically required. Strong communication skills, attention to detail, and the ability to work independently are valuable soft skills in this position. These abilities are essential for efficiently resolving technical issues, collaborating remotely, and ensuring a reliable technology experience for users.

What are popular job titles related to Remote Entry Level Tech jobs in Alabama? For Remote Entry Level Tech jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Entry Level Tech jobs in Alabama look for? The top searched job categories for Remote Entry Level Tech jobs in Alabama are:
What cities in Alabama are hiring for Remote Entry Level Tech jobs? Cities in Alabama with the most Remote Entry Level Tech job openings:
Remote Entry Level Tech jobs near you
Infographic showing various Remote Entry Level Tech job openings in Alabama as of August 2026, with employment types broken down into 74% Full Time, 12% Part Time, and 14% Contract. Highlights an 100% Remote job distribution, with an average salary of $45,364 per year, or $21.8 per hour.

Data Centre Remote Field Service Engineer (L1)

Nttlimited

Remote

Full-time

Posted 15 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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