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Remote Entry Level Investigator Jobs in Texas (NOW HIRING)

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Uses service assurance software and tools to investigate and diagnose problems, collects ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Uses service assurance software and tools to investigate and diagnose problems, collects ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Uses service assurance software and tools to investigate and diagnose problems, collects ...

Nttlimited

Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level ... Uses service assurance software and tools to investigate and diagnose problems, collects ...

Hearst

Implementation Training Specialist

Dallas, TX · On-site +1

... entry level, who will act as an integral part of the clinical project to ensure a successful ... Train and support clients on software use during onsite and remote deployments. Communicate ...

All JobsInvestigator JobsRemote Entry Level Investigator JobsRemote Entry Level Investigator Jobs in Texas

Remote Entry Level Investigator information

What are the key skills and qualifications needed to thrive as a remote entry level investigator?

To succeed as a Remote Entry Level Investigator, you need strong analytical skills, attention to detail, and typically a bachelor’s degree in criminal justice, law, or a related field. Familiarity with case management software, online research tools, and secure communication platforms is commonly required. Excellent written communication, integrity, and persistence are standout soft skills for this role. These competencies are crucial to conducting thorough investigations, ensuring accurate documentation, and maintaining confidentiality while working remotely.

What are the most common challenges faced by remote entry level investigators, and how can they be managed effectively?

Remote entry level investigators often encounter challenges such as gathering information without face-to-face interaction, maintaining clear communication with teams, and managing time effectively while working independently. To overcome these, it's important to leverage digital investigation tools, establish regular check-ins with supervisors, and create structured daily routines. Staying organized and proactive in seeking feedback can also help new investigators build confidence and efficiency in a remote environment.

What is a remote entry level investigator?

Remote Entry Level Investigators are professionals who conduct research, gather information, and analyze data related to specific cases or assignments, all while working from a remote location. They may be employed by private companies, government agencies, or law firms to assist with background checks, fraud investigations, or compliance reviews. This role typically involves reviewing documents, conducting interviews via phone or video, and preparing detailed reports for clients or supervisors. Entry level positions require strong attention to detail, analytical skills, and the ability to work independently. Most positions provide training and do not require prior investigative experience.

What is the difference between Remote Entry Level Investigator vs Remote Entry Level Claims Adjuster?

AspectRemote Entry Level InvestigatorRemote Entry Level Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; insurance-related certifications beneficial
Work EnvironmentInvestigating cases, interviewing witnesses, reviewing evidence remotelyAssessing insurance claims, reviewing documents, communicating with claimants remotely
Industry UsageLegal, insurance, private investigation firmsInsurance companies, third-party claims organizations
Common Search/ComparisonRemote Entry Level Investigator vs Remote Entry Level Claims Adjuster

Both roles are entry-level positions working remotely, requiring similar educational backgrounds. Investigators focus on case investigations and evidence review, while claims adjusters evaluate insurance claims. The choice depends on your interest in legal investigations versus insurance processing, but both offer remote work opportunities in related industries.

What are popular job titles related to Remote Entry Level Investigator jobs in Texas? For Remote Entry Level Investigator jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Remote Entry Level Investigator jobs in Texas look for? The top searched job categories for Remote Entry Level Investigator jobs in Texas are:
What cities in Texas are hiring for Remote Entry Level Investigator jobs? Cities in Texas with the most Remote Entry Level Investigator job openings:
Remote Entry Level Investigator jobs near you
Infographic showing various Remote Entry Level Investigator job openings in Texas as of August 2026, with employment types broken down into 88% Full Time, 6% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution.

Remote Hands Engineer

Nttlimited

Remote

Full-time

Re-posted 6 days ago

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.

Key responsibilities:
  • Maintains the support process and ensures that requests for support are handled according to the procedures.
  • Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
  • Identifies and resolves problems following agreed procedures.
  • Carries out agreed maintenance tasks.
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
  • Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
  • Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
  • Prioritises and diagnoses incidents according to agreed procedures.
  • Investigates causes of incidents and seeks resolution.
  • Escalates unresolved incidents and follows up until incident is resolved.
  • Provides service recovery, following resolution of incidents.
  • Documents and closes resolved incidents according to agreed procedures.
  • Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
  • Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
  • Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
  • Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
  • Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
  • Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
  • Identifies problems and errors prior to or when they occur.
  • Logs all such incidents in a timely manner with the required level of detail with all the necessary.
  • Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.

Knowledge, Skills and Attributes:
  • Ability to communicate and work across different cultures and social groups.
  • Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
  • Ability to maintain a positive outlook at work.
  • Ability to work well in a pressurized environment.
  • Ability to work hard and put in longer hours when it is necessary.
  • Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
  • Ability to adapt to changing circumstances.
  • Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
  • Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
  • Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.

Academic qualifications and certifications:
  • Bachelor's degree or equivalent in Information Technology or Computing or related field.
  • Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:
  • Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
  • Entry level experience in technical support to clients.
  • Entry level experience in diagnosis and troubleshooting.
  • Entry level experience providing remote support in Data Center technologies.
  • Entry level experience in relevant technology.

Workplace type:

On-site Working

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today

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