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Remote Entry Level Investigator Jobs in Texas (NOW HIRING)

ExtraHop

Support Engineer I - Dallas, TX

Dallas, TX · On-site +1

With this insight, organizations can investigate smarter, stop threats faster, and keep operations ... Position Summary We are looking for a Global Support Engineer I who can support a remote-first ...

Hearst

Implementation Training Specialist

Dallas, TX · On-site +1

... entry level, who will act as an integral part of the clinical project to ensure a successful ... Train and support clients on software use during onsite and remote deployments. Communicate ...

All JobsInvestigator JobsRemote Entry Level Investigator JobsRemote Entry Level Investigator Jobs in Texas

Remote Entry Level Investigator information

What is a remote entry level investigator?

Remote Entry Level Investigators are professionals who conduct research, gather information, and analyze data related to specific cases or assignments, all while working from a remote location. They may be employed by private companies, government agencies, or law firms to assist with background checks, fraud investigations, or compliance reviews. This role typically involves reviewing documents, conducting interviews via phone or video, and preparing detailed reports for clients or supervisors. Entry level positions require strong attention to detail, analytical skills, and the ability to work independently. Most positions provide training and do not require prior investigative experience.

What are the key skills and qualifications needed to thrive as a remote entry level investigator?

To succeed as a Remote Entry Level Investigator, you need strong analytical skills, attention to detail, and typically a bachelor’s degree in criminal justice, law, or a related field. Familiarity with case management software, online research tools, and secure communication platforms is commonly required. Excellent written communication, integrity, and persistence are standout soft skills for this role. These competencies are crucial to conducting thorough investigations, ensuring accurate documentation, and maintaining confidentiality while working remotely.

What are the most common challenges faced by remote entry level investigators, and how can they be managed effectively?

Remote entry level investigators often encounter challenges such as gathering information without face-to-face interaction, maintaining clear communication with teams, and managing time effectively while working independently. To overcome these, it's important to leverage digital investigation tools, establish regular check-ins with supervisors, and create structured daily routines. Staying organized and proactive in seeking feedback can also help new investigators build confidence and efficiency in a remote environment.

What is the difference between Remote Entry Level Investigator vs Remote Entry Level Claims Adjuster?

AspectRemote Entry Level InvestigatorRemote Entry Level Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer related certificationsHigh school diploma or equivalent; insurance-related certifications beneficial
Work EnvironmentInvestigating cases, interviewing witnesses, reviewing evidence remotelyAssessing insurance claims, reviewing documents, communicating with claimants remotely
Industry UsageLegal, insurance, private investigation firmsInsurance companies, third-party claims organizations
Common Search/ComparisonRemote Entry Level Investigator vs Remote Entry Level Claims Adjuster

Both roles are entry-level positions working remotely, requiring similar educational backgrounds. Investigators focus on case investigations and evidence review, while claims adjusters evaluate insurance claims. The choice depends on your interest in legal investigations versus insurance processing, but both offer remote work opportunities in related industries.

What are popular job titles related to Remote Entry Level Investigator jobs in Texas?

For Remote Entry Level Investigator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Remote Entry Level Investigator jobs in Texas look for?

The top searched job categories for Remote Entry Level Investigator jobs in Texas are:

What cities in Texas are hiring for Remote Entry Level Investigator jobs?

Cities in Texas with the most Remote Entry Level Investigator job openings:

Remote Entry Level Investigator jobs near you
Infographic showing various Remote Entry Level Investigator job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

IT Help Desk Technician (Remote - United States, Full-Time)

Austin, TX • Remote

Texas Sports Academy Main
See more jobs at Texas Sports Academy Mainexternal

$25/hr

Full-time

Posted 11 days ago

Job description

About the Role

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.

We are hiring a Remote IT Help Desk Technician to help our students and parents navigate any technical issues they encounter with our devices, learning platforms, and connected tools. You will be the first point of contact when something is not working, and you will guide families to a resolution quickly, clearly, and professionally.

What You'll Do
  • First-Line Family Support: Serve as the primary contact for students and parents experiencing technical issues, responding quickly through email, chat, ticketing, and phone when needed.
  • Troubleshoot Device Issues: Diagnose and resolve laptop and tablet issues, including login problems, software errors, connectivity issues, and basic hardware questions, guiding families through fixes step by step.
  • Support Learning Platforms: Help students and parents navigate our learning platforms and connected tools, including account access, common errors, and everyday how-to questions.
  • Escalate When Needed: Identify the small number of issues that require hardware repair, deeper investigation, or leadership involvement, and escalate them cleanly with all the context the next person needs.
  • Maintain Support Documentation: Keep our internal knowledge base and family-facing help articles current so common issues can be resolved even faster over time.
  • Track and Report on Support Volume: Log every ticket accurately, watch for recurring issues, and share weekly reporting on volume, resolution time, and top themes with leadership.

Requirements

What We're Looking For
  • End-User Support Experience: 2-3 years supporting non-technical users, ideally in a school, education, consumer, or service environment. This is not an entry-level role. You can walk us through the systems you supported, the issues you resolved, and how you have grown a support function over time.
  • Strong Customer Service Orientation: You communicate patiently and clearly with students and parents, especially in stressful moments such as a device failing before class.
  • Clear Written Communication: You can write a support response that is warm, precise, and easy to follow, and you can document a fix so the next person on the team can repeat it.
  • Troubleshooting Skills: Practical experience diagnosing common device, software, connectivity, and account issues across Mac, Windows, iOS, and Chromebook.
  • Weekend Availability: Willing and able to work a schedule that includes weekend coverage. Specific hours will be defined based on team needs.
  • AI Forward: We use AI tools daily to draft communications, summarize tickets, and speed up troubleshooting. Familiarity with tools such as Perplexity Computer is a plus.
  • Reliable Home Setup: Quiet workspace, strong internet, and a working webcam and microphone.
  • Location: Remote (U.S. only). U.S. work authorization required.
Bonus Points
  • K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs or families in an education setting.
  • Help Desk or Ticketing Platform Experience: Hands-on experience with tools such as Zendesk, Freshdesk, HubSpot Service Hub, or a comparable platform.
  • Bilingual (English/Spanish): Ability to support Spanish-speaking families.
  • Certifications: CompTIA A+, Google Workspace Administrator, Apple Certified Support Professional, or comparable certifications.

Benefits

Pay: $25/hour

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