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Remote Entry Level Collections Discover Jobs (NOW HIRING)

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Remote Entry Level Collections Discover information

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How much do remote entry level collections discover jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for remote entry level collections discover in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Entry Level Collections Specialist at Discover, and why are they important?

To excel as a Remote Entry Level Collections Specialist, you typically need strong communication skills, basic math proficiency, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and payment processing tools is often required. Resilience, problem-solving ability, and professionalism help you navigate difficult conversations and maintain positive customer relations. These skills ensure effective debt recovery while upholding customer service standards and regulatory compliance.

What are some common challenges faced by remote entry level collections representatives at Discover, and how can they be managed?

Remote entry level collections representatives at Discover often face challenges such as maintaining motivation while working independently, handling difficult customer interactions, and staying organized amidst high call volumes. These challenges can be managed by setting clear daily goals, using Discover's robust training and support resources, and actively participating in team meetings and coaching sessions. Building strong communication skills and seeking feedback from supervisors also help in navigating tricky situations and improving performance.

What is a Remote Entry Level Collections position at Discover?

A Remote Entry Level Collections position at Discover involves contacting customers who have overdue accounts to help them find payment solutions. Employees in this role work from home, using phone, email, or chat to communicate with customers while following company policies and federal regulations. The position is considered entry-level, so prior collections experience is not always required—training is typically provided. The main goal is to assist customers in resolving their debt and maintaining a positive relationship with Discover.

What is the difference between Remote Entry Level Collections Discover vs Remote Entry Level Collections?

AspectRemote Entry Level Collections DiscoverRemote Entry Level Collections
CertificationsBasic collections or customer service certifications often preferredSimilar certifications, often including debt collection or customer service
Work EnvironmentRemote, customer-focused, data entry and communication tasksRemote, debt recovery, account management, and customer interaction
Employer UsageUsed by financial institutions, collection agencies, and healthcare providersCommonly employed by banks, credit card companies, and collection agencies

Remote Entry Level Collections Discover focuses on initial account discovery and customer outreach, while Remote Entry Level Collections involves ongoing debt recovery and account management. Both roles require similar skills and certifications but differ in scope and specific responsibilities.

Infographic showing various Remote Entry Level Collections Discover job openings in the United States as of May 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.
Legal Solutions Consultant - e-Discovery

Legal Solutions Consultant - e-Discovery

IST Management Services

Dallas, TX • Remote

$125K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


IST Management rating

5.9

Company rating: 5.9 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

156th of 209 rated facilities management


Job description

Overview

As a Legal Solutions Consultant at IST Management, you will oversee the planning, implementation, and tracking of e-Discovery projects from beginning to end + sell e-Discovery services and collect commissions. This is a unique opportunity for a senior level PM who is ready to earn more. This is a full time, remote role.

You'll draw on your wealth of experience using the Relativity platform, and will have the ability to draw upon your network to bring in e-Discovery project work in your first few months of employment.

About Us

IST Management is a business process outsourcing company. Founded in 1997, we have over 1,800 employees and operations across the U.S. We provide a range of services geared toward litigation and corporate office support including e-Discovery processing+hosting, court reporting, collections/forensics, managed review, and managed services. IST Management is a Relativity Certified Provider and tool-agnostic. We also provide a full range of facilities management and office services.

We've been recognized as one of the fastest-growing companies in the U.S. as a winner of the Nation's Best & Brightest Companies to Work For, as well as the HR Professional Excellence Award from the Society for Human Resource Management. We are proud to belong to the Military Spouse Employment Partnership through our nation's Department of Defense and have committed to Hiring Our Heroes' mission to hire 100,000 active and former service members. IST Management has also been included in the INC 5000 list!

Check us out at istmanagement.com for more information.

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, Paid Time Off, 7 Holidays, and Bonus incentives 

Compensation: $125,000.00-$125,000.00/Yr+ pending experience and performance during interview process, plus commissions and billed PM hours

Uncapped Commissions - Legal Solutions Consultant at IST Management Offering  Commission RateMonthly revenue exceeding 25K for given month is commissionable, with no cap.eDiscovery Processing and Hosting  6%Forensic Collections  up to 10%Court Reporting (excluding shipping)  5%Managed Review  1% - 6%Nearline Hosting  1%PM Time Billed  1%Misc. Billing  2.5%Responsibilities

In order to be successful in the Legal Solutions Consultant role, you'll need:

1. Strong, senior level experience with Relativity

2. Relationships with past and present clients who will bring in e-Discovery work - this is key!

3. The ability and desire to bring in net new business - we will train you on the sales piece + provide resources

In addition to your experience as an e-Disc PM and network - candidates will also possess the skills and experience to perform the following:

  • Assist e-Discovery sales executives by attending meetings and/or phone conferences with clients
  • Guide team processes, ensuring consistency, transparency and optimization, including for milestone reviews; meeting management and team management
  • Define, measure, and report key performance indicators, including specific objectives per project to be evaluated upon completion
  • Build, manage, and execute detailed end-to-end work plans for e-Discovery projects, including: budget and resource control, scheduling and regular progress reporting into senior management and project team members company-wide across all departments, and ensuring timely completion of goals, and ensuring all information is appropriately documented and secured
  • Perform risk management including critical path, risk assessment, scenario creation and analysis; identify gaps, potential bottlenecks or delays, and challenge assumptions
  • Manage technical specifications for new customer products and provide enhancements for existing platforms
Qualifications

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.

Employment Type: FULL_TIME

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