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Remote English Speaking Customer Service Jobs in Reston, VA

ForgeFit

Remote Customer Service Specialist

Washington, DC · On-site +1

$19.25 - $25.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Gaithersburg, MD · Remote

$16.75 - $22.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Leesburg, VA · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Silver Spring, MD · Remote

$16 - $21.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Hyattsville, MD · Remote

$15.50 - $20.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Woodbridge, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Springfield, VA · Remote

$16.25 - $21.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Germantown, MD · Remote

$15.75 - $21/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fairfax, VA · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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All JobsEnglish Speaking Customer Service JobsRemote English Speaking Customer Service JobsRemote English Speaking Customer Service Jobs in Reston, VA

Remote English Speaking Customer Service information

See Reston, VA salary details

$10

$19

$28

How much do remote english speaking customer service jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote english speaking customer service in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is a remote English speaking customer service representative?

A Remote English Speaking Customer Service job involves assisting customers with their inquiries, issues, or complaints via phone, email, chat, or other online platforms, all while working from a remote location such as your home. Employees in this role need to have strong communication skills in English and be able to troubleshoot problems or provide information efficiently. The job often requires a reliable internet connection, a quiet workspace, and good customer service skills. It is popular because it offers flexibility and the ability to work from anywhere.

What are the key skills and qualifications needed to thrive as a remote English speaking customer service representative?

To thrive as a Remote English Speaking Customer Service Representative, you need excellent verbal and written English communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is usually required. Strong active listening, patience, and adaptability help you stand out in addressing diverse customer needs. These skills and tools ensure efficient, empathetic service and customer satisfaction in a virtual work environment.

What are some common challenges faced by remote English speaking customer service representatives, and how can they be addressed?

Remote English-speaking customer service representatives often face challenges such as maintaining clear communication across digital channels, managing time zones, and staying connected with their team. To address these, it’s important to develop strong written communication skills, use collaboration tools effectively, and establish a structured daily routine. Regular virtual team meetings and feedback sessions can also help foster a sense of community and ensure alignment on customer service goals.

What is the difference between Remote English Speaking Customer Service vs Remote English Speaking Technical Support?

AspectRemote English Speaking Customer ServiceRemote English Speaking Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentCall centers, online chat, email supportCall centers, online chat, email; may involve troubleshooting tools
Employer & Industry UsageRetail, e-commerce, service providersIT, software, electronics companies
Common Search & Comparison IntentCustomer service roles, remote support jobsTechnical support roles, troubleshooting jobs

Remote English Speaking Customer Service focuses on assisting customers with inquiries, orders, and general support, while Remote English Speaking Technical Support involves resolving technical issues and troubleshooting products or software. Both roles require strong communication skills and are common in remote work environments, but technical support demands more technical knowledge and problem-solving skills.

What job categories do people searching Remote English Speaking Customer Service jobs in Reston, VA look for?

The top searched job categories for Remote English Speaking Customer Service jobs in Reston, VA are:

What cities near Reston, VA are hiring for Remote English Speaking Customer Service jobs?

Cities near Reston, VA with the most Remote English Speaking Customer Service job openings:

Remote English Speaking Customer Service jobs near you
Infographic showing various Remote English Speaking Customer Service job openings in Reston, VA as of June 2026, with employment types broken down into 73% Full Time, 26% Part Time, and 1% Contract. Highlights an 51% Physical, 3% Hybrid, and 46% Remote job distribution, with an average salary of $40,675 per year, or $19.6 per hour.

Bilingual (English-Spanish) Customer Service Specialist

Mclean, VA • Remote

Addison Group
See more jobs at Addison Groupexternal

$25 - $26/hr

Contractor

Medical, Dental, Vision, Retirement

Posted 22 days ago

Job description

Job Title: Bilngual (English/Spanish) Customer Service Representative

Industry: Consumer Services / Dispute Resolution

Location (city, state): McLean, VA

Assignment Type: Contract-to-Hire | Long-term contract assignment

Pay: $25.00 – $26.00 / hour

Work Schedule:

  • Monday–Friday | 9:00 AM – 6:00 PM EST
  • Hybrid schedule available after training completion (2 onsite days / 3 remote days)
  • Initial training period of approximately 3–6 weeks will be fully onsite

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is partnering with a respected organization seeking bilingual customer service professionals to support its dispute resolution operations team. This organization provides consumer-focused services in a collaborative environment that promotes professional development and long-term career growth.

Job Description:

Our client is seeking a bilingual (English/Spanish) Customer Service Representative to support consumers through dispute and claims-related processes. This role will serve as a primary point of contact for inbound inquiries, assist with claim submissions, explain program procedures, and provide exceptional customer support throughout the process. Candidates must be comfortable working in a fast-paced contact center environment and demonstrate strong communication and problem-solving abilities.

 

Key Responsibilities:

  • Manage inbound customer inquiries in a high-volume call center setting
  • Assist customers with online and phone-based claim submissions
  • Explain program requirements, processes, and next steps clearly and professionally
  • Maintain detailed and accurate records within internal systems
  • Escalate complex issues appropriately when needed
  • Deliver empathetic, solution-oriented customer service in both English and Spanish
  • Support operational initiatives and outreach projects as assigned
  • Learn and apply industry-related policies and procedures

Qualifications:

  • Bilingual in English and Spanish required
  • Bachelor’s degree required
  • Minimum 4 years of progressive customer service experience in a call center or contact center environment
  • Experience with CRM/contact center software such as RingCentral or similar systems
  • Prior Fortune 500 or enterprise-level customer support experience preferred
  • Excellent verbal and written communication skills
  • Strong multitasking, organizational, and problem-solving abilities
  • Comfortable using web-based customer support platforms
  • Demonstrated career growth within prior customer service positions 

Additional Details:

  • Structured onboarding and training provided
  • Long-term contract with potential for permanent conversion based on performance
  • Opportunity for advancement into higher-level dispute resolution and case management responsibilities
  • Collaborative and team-oriented work environment
  • Video interview process with leadership team

Perks:

  • Hybrid work flexibility after training
  • Career advancement opportunities
  • Professional development and mentorship
  • Supportive team culture
  • Exposure to dispute resolution and case management operations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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