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Remote English Speaking Assistant Jobs in Utah (NOW HIRING)

Veteran Jobs - 2023 Mar 01 - Veterans Resources

$24 - $28/hr

You must speak and write fluent English and French to native standards. Why you? You are an ... As a premium executive assistant company we set the standard for remote professionals. We are ...

Navitas Semiconductor

Title: Sales Ops Data Analyst In Office /Remote: /Hybrid Exempt / Non-exempt Based: Manila ... Global Liaison: Act as the primary English-speaking technical contact for Sales Operations ...

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Remote English Speaking Assistant information

What is a remote English speaking assistant?

Remote English Speaking Assistants are professionals who provide support services such as customer service, administrative assistance, or communication help while working from a remote location. They use their proficiency in English to assist clients or organizations with tasks like answering emails, making phone calls, scheduling appointments, and more. This role is ideal for individuals who are fluent in English and comfortable using online communication tools. Remote English Speaking Assistants often work for international companies, entrepreneurs, or clients who need help interacting in English-speaking markets.

What are the key skills and qualifications needed to thrive as a remote English speaking assistant?

To thrive as a Remote English Speaking Assistant, you need fluency in English, strong organizational skills, and experience with administrative support or customer service. Familiarity with collaboration tools like Zoom, Slack, Google Workspace, and scheduling software is commonly required. Exceptional communication, attention to detail, and time management are standout soft skills in this role. These abilities ensure efficient remote support, clear client communication, and smooth workflow management across diverse virtual tasks.

What are some common challenges faced by remote English speaking assistants, and how can they be managed effectively?

Remote English Speaking Assistants often face challenges such as managing communication across time zones, maintaining productivity without in-person supervision, and ensuring clear understanding despite potential language or cultural barriers. To address these, it's important to establish regular check-ins with your team, use effective digital collaboration tools, and proactively clarify any instructions or expectations. Staying organized and maintaining open, professional communication will help you overcome these challenges and thrive in a remote support environment.

What are popular job titles related to Remote English Speaking Assistant jobs in Utah?

For Remote English Speaking Assistant jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Remote English Speaking Assistant jobs in Utah look for?

The top searched job categories for Remote English Speaking Assistant jobs in Utah are:

What cities in Utah are hiring for Remote English Speaking Assistant jobs?

Cities in Utah with the most Remote English Speaking Assistant job openings:

Remote English Speaking Assistant jobs near you

Bilingual Customer Success (Mandarin/English) - Inbound Retention Specialist - Remote

Yelp, Inc.

Salt Lake City, UT • On-site, Remote

$55K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Yelp rating

6.9

Company rating: 6.9 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

202nd of 246 rated software companies

Job description

Summary:

*Please note that while this role will operate remotely, it is required that the candidate resides in the United States (EXCLUDING THE BAY AREA).*

Do you love local businesses, and want to help them grow? The Yelp Customer Success team is seeking a dedicated and driven Bilingual Mandarin speaking Customer Success Representative to provide a 5-star experience to our small business advertisers! As a member of the Customer Success team, you will be committed to supporting, consulting, and retaining our advertisers post-sale. We'd love to have you apply, even if you don't feel you meet every single requirement in this posting. At Yelp, we're looking for great people, not just those who simply check off all the boxes.

What you'll do:
  • You will help strengthen Yelp's revenue retention by providing exceptional and timely customer support
  • You will consult and educate Yelp advertisers by answering a high volume of inbound calls and emails
  • You will show clients the value of Yelp by highlighting their investment returns through ad performance metrics
  • You will become an expert in Yelp's advertising solutions and adapt product recommendations quickly to suit client needs - asking probing questions and handling objections will be critical to your success
  • You will exhibit strong communication skills, both externally with clients and internally with other Yelp employees
  • You will remain organized and efficient in a fast-paced environment
  • You will consistently achieve/exceed monthly goals
  • You will work with both English and Mandarin speaking customers
What it takes to succeed:
  • You have a Bachelor's Degree or 3+ years of relevant client facing experience
  • You possess written and verbal fluency in communicating with Mandarin and English speaking customers
  • You have experience in account management, sales, advertising, or small business (preferred)
  • You are technically proficient with computers and information systems
  • You have strong communication (verbal and written)
  • You excel with problem solving and troubleshooting
  • You have a love for local businesses and understand their importance in local economies
  • You have excellent time management and organizational skills with the ability to track and complete numerous details
  • You have the ability to handle tough conversations with business owners in a professional, solutions-oriented manner
  • You have the ability to strike a balance between consulting and supporting as needed
  • You are willing to receive and implement feedback
  • You have the ability to embrace a fast paced and always-changing environment
  • You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot
What you'll get:
  • Effective your first day: Medical, vision, and dental 
  • Mental health support and services via Modern Health
  • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday and 7 paid wellness days
  • Up to 14 weeks of parental leave
  • Monthly wellness subsidy
  • Flexible spending account
  • 401(k) retirement savings plan
  • Employee stock purchase plan
  • Work from home reimbursement
  • Target base salary is $55,000 + performance based incentives
  • For more information about US benefits at Yelp, please check out this link
Closing:At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education - and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include "Playing Well With Others" and "Authenticity." We're proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability. Actual salary offered may vary based on multiple factors, including but not limited to, an individual's location and experience.  We will consider for employment qualified candidates with arrest and conviction records, consistent with applicable law (including, for example, the San Francisco Fair Chance Ordinance for roles based in San Francisco, the Los Angeles County Fair Chance Ordinance for roles based in the unincorporated areas of Los Angeles County, and the California Fair Chance Act for roles based in California). Where required by law, a criminal background check will not be conducted until after a conditional offer of employment is made, and any evaluation of a candidate's criminal background check will be subject to an individualized assessment that takes into account the candidate's specific criminal records and the responsibilities and requirements of the particular role. We are committed to providing reasonable accommodations for individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, you may contact us at accommodations-recruiting@yelp.com or 415-969-8488. Note: Yelp does not accept agency resumes. Please do not forward resumes to any recruiting alias or employee. Yelp is not responsible for any fees related to unsolicited resumes. US Recruiting and Applicant Privacy Notice Notice to Washington Applicants - Washington State Fair Chance Act #LI-RemoteEmployment Type: FULL_TIME

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