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On‐Call Coordinator I - Bilingual in Spanish - (Remote, Part‐Time)

The On‐Call Coordinator I is an entry‐level role designed to develop deep knowledge of the Amphibious Medics On‐Call Response Program. This position supports real‐time employee injury response by assisting with scheduled and on‐demand eVisit requests in collaboration with senior coordinators.

eVisits are face‐to‐face, real‐time video medical visits used to support clients in the assessment, documentation, and coordination of care and claims following on‐the‐job injuries.

Work Schedule

Flexible start availability around your schedule.

1st Shift Coverage (Monday–Friday):

• 1400–1800 EST
• 1300–1700 CST
• 1100–1500 PST

Location: Remote (Part‐Time)

Essential Job Duties

• Collect and maintain incident documentation for active callouts
• Manage multiple communication channels simultaneously
• Calmly guide callers through safety steps and next actions
• Conduct remote eVisit appointments via video and telephone
• Collaborate with senior coordinators to manage incident workflows
• Perform various administrative tasks as required

Requirements

Minimum Requirements
·          2-4 years of experience in 911 emergency medical response
·          Proficient in Microsoft Office

·          Bilingual in Spanish

Education / Certification

·          NREMT or State EMT-B (or above)

·          High School Diploma (or equivalent) required

Preferred Qualifications

·          Some furthered education (i.e. college, vocational school, etc.)

·          Phone experience, either in an office, dispatch, or recruiting environment

·          1 year experience in an administrative / office environment.

Amphibious Medics is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability or veteran status. EOE/AA/M/F/D/V

Amphibious Medics full time benefit​s package includes health insurance, dental, vision, HSA, FSA, paid time off, life insurance, long-term disability, 401K, wellness benefits, commuter benefits, and discount programs where applicable. Most part-time employees may also qualify for partial benefits.

Amphibious Medics is a smoke-free, drug-free workplace. All employment offers are contingent upon acceptable pre-employment drug test and background investigation.

AMPHIBIOUS MEDICS
A Veteran Owned Small Business

Amphibious Medics was founded by Mike Donoghue, a diver and set medic, to serve the marine side of LA media productions. We moved into the construction first aid industry after numerous requests from non-entertainment entities. We are now proud to be part of some of the most important construction projects and high profile productions in the country. In 2011, with a nationwide staffing network in place, the Amphibious Medics emergency response and dive teams were in position to “get dirty” with the nation’s largest obstacle racing events, including Tough Mudder and Spartan Race. The high energy excitement of these extreme events has ignited a passionate following among emergency services personnel across the U.S. who are eager to share in the professional challenge that comes with working as an Amphibious Medic.

Our nationwide network of medics are thoroughly screened by our multi-layered vetting process. To be an Amphibious Medic, membership in the National Registry of EMTs and Paramedics alone is not enough – our crew must demonstrate medical authority and responsibility. Attitude, professionalism, and personal appearance are all considered in the exclusive Amphibious Medics hiring process, assuring our clients that responsive and enthusiastic people, each with a passion to serve, are part of your project.

Amphibious Medics is recognized as a Disabled Veteran Business Enterprise, and is a Certified Minority Business Enterprise.