Ohio, IL · Remote
$19/hr
... remote work opportunity Requirements * Excellent active listening and problem-solving skills * Ability to efficiently manage multiple systems and tasks while maintaining a professional and empathetic ...
New
Ohio, IL · Remote
$19/hr
... remote work opportunity Requirements * Excellent active listening and problem-solving skills * Ability to efficiently manage multiple systems and tasks while maintaining a professional and empathetic ...
New
A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.
A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.
To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.
Cities near Utica, IL with the most Remote Empathetic Listener job openings:
Ready for a mission that truly matters?
Join Disabled Veteran Solutions (DVS) as a Customer Care Advisor
Disabled Veteran Solutions (DVS) is seeking passionate and committed Customer Care Advisors to join our Customer Service Division. At DVS, you aren't just part of a team; you are part of a mission-driven community dedicated to improving lives through exceptional service and unwavering support.
The Mission
Position Details
Requirements
Requirements
Preferred Experience
Why you'll love working with DVS:
If you are ready to make a meaningful impact from the comfort of your home, we would love to hear from you.
Apply today and join DVS, where your mission meets your purpose. Position details:
A pre-employment drug screening and criminal background check are required prior to employment.
Sourced by ZipRecruiter
Personal services
51 - 200 Employees
Erie, PA, US
2015
