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Remote Empathetic Listener Jobs in Brandon, FL (NOW HIRING)

Lap of Love

Practice Manager

Lutz, FL · Remote

$57K - $59K/yr

Remote Salary: $57,000 - $59,000 Lap of Love is a national practice dedicated exclusively to in ... They tactfully blend empathetic listening with conflict resolution in internal and client ...

Lap of Love

Practice Manager

Lutz, FL · On-site +1

$57K - $59K/yr

Remote Salary: $57,000 - $59,000 Lap of Love is a national practice dedicated exclusively to in ... They tactfully blend empathetic listening with conflict resolution in internal and client ...

ValorVIP

Debt Recovery Representatives

Tampa, FL · On-site +1

$15 - $19.50/hr

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... Engage with customers in a professional and empathetic manner , actively listening and addressing ...

All JobsEmpathetic Listener JobsRemote Empathetic Listener JobsRemote Empathetic Listener Jobs in Brandon, FL

Remote Empathetic Listener information

See Brandon, FL salary details

$22

$27

$30

How much do remote empathetic listener jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote empathetic listener in Brandon, FL is $27.56, according to ZipRecruiter salary data. Most workers in this role earn between $26.97 and $26.97 per hour, depending on experience, location, and employer.

What is a remote empathetic listener?

A Remote Empathetic Listener provides emotional support and active listening to individuals who need someone to talk to. This role typically involves engaging in conversations through phone or online platforms, offering empathy, understanding, and non-judgmental communication. While not a licensed therapist, a Remote Empathetic Listener helps others feel heard and supported. The job requires excellent listening skills, patience, and a compassionate attitude. It is often used in peer support programs, mental health services, or customer support settings.

What does a remote empathetic listener do?

A typical day for a Remote Empathetic Listener involves scheduled sessions or on-demand calls where you provide a compassionate ear to clients who need someone to talk to. You might use secure online platforms to connect, document session notes, and sometimes escalate concerns to supervisors or mental health professionals if required. You’ll work independently but may participate in regular team meetings for support, training, and peer debriefing. Balancing your own well-being while managing varied client concerns is a common challenge, but ongoing training and supportive supervision help maintain a healthy work environment.

What are the key skills and qualifications needed to thrive as a remote empathetic listener?

To thrive as a Remote Empathetic Listener, you need excellent active listening skills, strong verbal communication, and emotional intelligence, typically supported by relevant training or experience in counseling or customer support. Familiarity with secure video conferencing platforms, encrypted chat tools, and, in some cases, certifications in mental health first aid or peer support are often utilized. Exceptional empathy, patience, and discretion are critical soft skills that set candidates apart in this role. These abilities ensure individuals feel genuinely heard and supported in a safe, confidential remote environment, which is central to the position’s success.

Can I get paid to be a remote empathetic listener?

Remote empathetic listeners can be paid through roles such as online counseling, mental health support, or customer service positions that require active listening skills. These jobs often involve remote work platforms, and pay varies based on experience, certification, and the organization. Some roles may require training or certification in counseling or communication skills.

How do I become a remote empathetic listener?

To become a remote empathetic listener, develop strong communication skills, active listening abilities, and emotional intelligence. Practice patience, maintain a non-judgmental attitude, and use tools like video conferencing to connect effectively with others. Training in counseling or active listening techniques can also enhance your skills for remote work.

What are popular job titles related to Remote Empathetic Listener jobs in Brandon, FL?

For Remote Empathetic Listener jobs in Brandon, FL, the most frequently searched job titles are:

What job categories do people searching Remote Empathetic Listener jobs in Brandon, FL look for?

The top searched job categories for Remote Empathetic Listener jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Remote Empathetic Listener jobs?

Cities near Brandon, FL with the most Remote Empathetic Listener job openings:

Remote Empathetic Listener jobs near you
Infographic showing various Remote Empathetic Listener job openings in Brandon, FL as of August 2026, with employment types broken down into 3% As Needed, 77% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $57,326 per year, or $27.6 per hour.

Customer Service Representative (Remote)

Saint Petersburg, FL • Remote

Customer Care Expertise LLC
See more jobs at Customer Care Expertise LLCexternal

$16.50 - $22.25/hr

Full-time

Re-posted 29 days ago

Job description

About the Customer Service Representative Position- Fully Remote

Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems that our clients might face with precision and competence.

The best CSRs are genuinely delighted to help customers. They're tolerant, empathetic, and intensely communicative. They love to talk. Customer service representatives can put themselves in their clients' shoes and advocate for them when necessary. Customer feedback is priceless, and our CSRs can gather it for us. Problem-solving also comes naturally to customer care specialists. They're confident at troubleshooting and investigate if they don't have enough knowledge to fix the problem.

Your goal will be to ensure exceptional service standards and sustain high customer satisfaction.

Customer Service Representative Responsibilities

  • Handle high amounts of incoming calls

  • Produce sales leads

  • Identify and evaluate customers' needs to deliver satisfaction

  • Build sustainable relationships of trust through open and interactive discussion

  • Provide accurate, valid and comprehensive information by using the right methods/tools

  • Reach personal/customer service team sales targets and call handling quotas

  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution

  • Keep records of customer interactions, process customer accounts, and file documents

  • Follow communication procedures, guidelines, and policies

  • Go the extra mile to engage customers

Customer Service Representative Requirements

  • Some proven customer support experience or experience as a client service representative

  • Track record of not just reaching, but exceeding quota requirements

  • Strong phone administration skills and active listening capabilities

  • Experience with CRM systems and practices

  • Customer orientation and capacity to adapt/respond to different types of characters

  • Exceptional communication and presentation skills

  • Ability to multi-task, prioritize, and control time effectively

  • High school degree