Director of Lifecycle Marketing (Email & SMS - Direct Response) Department: Marketing ** 2 ... Remote Employment Type: Full-time Compensation: Base + Performance Bonus (tied to Email/SMS Revenue ...
Director of Lifecycle Marketing (Email & SMS - Direct Response) Department: Marketing ** 2 ... Remote Employment Type: Full-time Compensation: Base + Performance Bonus (tied to Email/SMS Revenue ...
Remote Vacation Services Coordinator
Detroit, MI · On-site +1
$45K - $65K/yr
... email, phone, and online platforms Review confirmations and service details for accuracy and ... responses and identifying potential inconsistencies or verification signals in application ...
Remote Vacation Services Coordinator
Detroit, MI · On-site +1
$45K - $65K/yr
... email, phone, and online platforms Review confirmations and service details for accuracy and ... responses and identifying potential inconsistencies or verification signals in application ...
Remote Vacation Services Coordinator
Detroit, MI · Remote
$45K - $65K/yr
... email, phone, and online platforms Review confirmations and service details for accuracy and ... responses and identifying potential inconsistencies or verification signals in application ...
Remote Vacation Services Coordinator
Detroit, MI · Remote
$45K - $65K/yr
... email, phone, and online platforms Review confirmations and service details for accuracy and ... responses and identifying potential inconsistencies or verification signals in application ...
Remote | Online Reservations Specialist
Detroit, MI · On-site +1
$45K - $65K/yr
... email, or online messaging Maintain accurate records of client interactions and booking details ... responses and identifying potential inconsistencies or verification signals in application ...
Remote | Online Reservations Specialist
Detroit, MI · On-site +1
$45K - $65K/yr
... email, or online messaging Maintain accurate records of client interactions and booking details ... responses and identifying potential inconsistencies or verification signals in application ...
Remote Support Specialist
Grand Rapids, MI · On-site +1
Facilitates professional phone and email engagement with external customers and internal ... Operates as part of an On-Demand/Immediate Response Team. Is dedicated to a primary support area to ...
Remote Support Specialist
Grand Rapids, MI · On-site +1
Facilitates professional phone and email engagement with external customers and internal ... Operates as part of an On-Demand/Immediate Response Team. Is dedicated to a primary support area to ...
... email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer ...
... email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer ...
... email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer ...
... email and phone. On average, this role will be answering 120-150 calls per week and coordinating with our Remote Support helpdesk team to ensure an efficient response time and friendly customer ...
Client Experience Coordinator (Remote)
Detroit, MI · Remote
$17 - $23/hr
Provide timely responses via phone, email, and chat * Monitor client satisfaction and identify opportunities to improve the overall experience Requirements: * Strong communication and problem-solving ...
Client Experience Coordinator (Remote)
Detroit, MI · Remote
$17 - $23/hr
Provide timely responses via phone, email, and chat * Monitor client satisfaction and identify opportunities to improve the overall experience Requirements: * Strong communication and problem-solving ...
DR Copywriter
Williamsburg, MI · Remote
Direct Response Copywriter (Performance-Driven | DTC Growth) Location: Remote Reports to: Director ... You'll write high-converting copy for paid media, email/SMS, landing pages, and funnels-while ...
DR Copywriter
Williamsburg, MI · Remote
Direct Response Copywriter (Performance-Driven | DTC Growth) Location: Remote Reports to: Director ... You'll write high-converting copy for paid media, email/SMS, landing pages, and funnels-while ...
Direct Support Professional - Remote Support- Part time 2nd shift
Wyoming, MI · On-site +1
$19.60/hr
... responses if multiple alerts trigger at one time. Responds to safety concerns in-person as needed ... Computer Skills Proficiency with all basic applications, such as, word processing, calendars, email ...
Direct Support Professional - Remote Support- Part time 2nd shift
Wyoming, MI · On-site +1
$19.60/hr
... responses if multiple alerts trigger at one time. Responds to safety concerns in-person as needed ... Computer Skills Proficiency with all basic applications, such as, word processing, calendars, email ...
Sales Development Representative
Detroit, MI · On-site +1
$40K - $50K/yr
... email. * A reliable home/remote work setup and the self-discipline to run a high-volume desk ... responses and identifying potential inconsistencies or verification signals in application ...
Sales Development Representative
Detroit, MI · On-site +1
$40K - $50K/yr
... email. * A reliable home/remote work setup and the self-discipline to run a high-volume desk ... responses and identifying potential inconsistencies or verification signals in application ...
Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)
Troy, MI · Remote
$17.75 - $24.25/hr
... responses to service center inquiries via phone, fax, email, or mail to assist the customer in ... Six (6) months of remote work experience. Internet requirement of 25 Mbps and wired. Experience in ...
Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)
Troy, MI · Remote
$17.75 - $24.25/hr
... responses to service center inquiries via phone, fax, email, or mail to assist the customer in ... Six (6) months of remote work experience. Internet requirement of 25 Mbps and wired. Experience in ...
Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)
Troy, MI · On-site +1
$17.75 - $24.25/hr
... responses to service center inquiries via phone, fax, email, or mail to assist the customer in ... Six (6) months of remote work experience. • Internet requirement of 25 Mbps and wired. • ...
Experienced Patient Services Specialist I - Days - Remote (Michigan Residents)
Troy, MI · On-site +1
$17.75 - $24.25/hr
... responses to service center inquiries via phone, fax, email, or mail to assist the customer in ... Six (6) months of remote work experience. • Internet requirement of 25 Mbps and wired. • ...
Remote P&C Licensed Insurance CSR
Dearborn, MI · On-site +1
$21.75/hr
Make outbound follow-up calls to customers in response to questions or complaints. * Correspond ... Demonstrate the ability to manage concurrent customer interactions across chat, voice, and email ...
Remote P&C Licensed Insurance CSR
Dearborn, MI · On-site +1
$21.75/hr
Make outbound follow-up calls to customers in response to questions or complaints. * Correspond ... Demonstrate the ability to manage concurrent customer interactions across chat, voice, and email ...
Office Supervisor 10 (2 Positions)
Lansing, MI · On-site +1
$25.80 - $35.27/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 2701-26-13-50 Department ... This position is responsible for monitoring taxpayer communication volumes such as calls and emails ...
Office Supervisor 10 (2 Positions)
Lansing, MI · On-site +1
$25.80 - $35.27/hr
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 2701-26-13-50 Department ... This position is responsible for monitoring taxpayer communication volumes such as calls and emails ...
Indeed Hiring Event - Remote P&C Licensed Insurance CSR
Dearborn, MI · On-site +1
$21.75/hr
Make outbound follow-up calls to customers in response to questions or complaints. * Correspond ... Demonstrate the ability to manage concurrent customer interactions across chat, voice, and email ...
Indeed Hiring Event - Remote P&C Licensed Insurance CSR
Dearborn, MI · On-site +1
$21.75/hr
Make outbound follow-up calls to customers in response to questions or complaints. * Correspond ... Demonstrate the ability to manage concurrent customer interactions across chat, voice, and email ...
Sales Manager (Remote Available)
Detroit, MI · On-site +1
... tools (email, voicemail, Google Docs) and ideally, you also have experience using a CRM. * 1-2 years of sales experience preferred. DESIRED SKILLS * Spectacular phone skills, speedy response time ...
Sales Manager (Remote Available)
Detroit, MI · On-site +1
... tools (email, voicemail, Google Docs) and ideally, you also have experience using a CRM. * 1-2 years of sales experience preferred. DESIRED SKILLS * Spectacular phone skills, speedy response time ...
Departmental Specialist 13 - HS Community Practices & Innovations (CPI) Section
Lansing, MI · On-site +1
$2.5K - $3.8K/wk
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 3901-26-HS-SBHS-122-FILL ... For information about this specific position, please email . Please reference the job posting ...
New
Departmental Specialist 13 - HS Community Practices & Innovations (CPI) Section
Lansing, MI · On-site +1
$2.5K - $3.8K/wk
Permanent Full Time Remote Employment: Flexible/Hybrid Job Number: 3901-26-HS-SBHS-122-FILL ... For information about this specific position, please email . Please reference the job posting ...
New
Departmental Specialist 13 - HS Community Practices & Innovations (CPI) Section
Lansing, MI · On-site +1
$31.99 - $47.75/hr
Pine Street, with remote options available. Based on operational needs and within established ... For information about this specific position, please email MDHHSVacancies@michigan.gov. Please ...
Departmental Specialist 13 - HS Community Practices & Innovations (CPI) Section
Lansing, MI · On-site +1
$31.99 - $47.75/hr
Pine Street, with remote options available. Based on operational needs and within established ... For information about this specific position, please email MDHHSVacancies@michigan.gov. Please ...
Litigation Paralegal
Three Rivers, MI · Remote
$28 - $33.65/hr
This is a remote position based out of our various work states listed on the posting.*** About the ... Coordinate and support ediscovery processes, including email searches, document retrieval, and ...
Litigation Paralegal
Three Rivers, MI · Remote
$28 - $33.65/hr
This is a remote position based out of our various work states listed on the posting.*** About the ... Coordinate and support ediscovery processes, including email searches, document retrieval, and ...
Remote Email Response information
What is a Remote Email Response job?
What are the key skills and qualifications needed to thrive as a Remote Email Response Specialist, and why are they important?
How to make money answering emails?
What is the difference between Remote Email Response vs Customer Service Representative?
| Aspect | Remote Email Response | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, communication skills | Same as Remote Email Response, sometimes with additional certifications |
| Work Environment | Remote, home-based | Remote or in-office, depending on employer |
| Industry Usage | Common in tech, e-commerce, and online services | Widespread across retail, telecom, and service sectors |
| Job Focus | Responding to emails, resolving issues via written communication | Handling customer inquiries via phone, chat, or email |
Remote Email Response roles focus on managing customer communication through email, often requiring strong written skills. Customer Service Representatives may handle multiple channels, including phone and chat, in addition to email. While both roles serve customer needs, Remote Email Response is more specialized in written correspondence, making it ideal for those seeking remote, email-centric positions.
How to make $1000 a week remotely?
What jobs pay 4000 a week without a degree?
What are some common challenges faced by remote email response specialists, and how can they be managed?
How to make 2000 a week working from home?
Full-time
Re-posted 2 days ago
Job description
Director of Lifecycle Marketing (Email & SMS - Direct Response)
Department: Marketing
** 2 Positions, one with Truly Free Home and the other with our sister companyTrulyFree.com (Marketplace)
Reports to: CMO for Truly Free Home, Executive Director of Marketing for TrulyFree.com
Location: Remote
Employment Type: Full-time
Compensation: Base + Performance Bonus (tied to Email/SMS Revenue + Subscription Growth)
About Us
Truly Free Home - We are a high-growth DTC CPG brand built on direct response marketing, subscription-driven revenue, and customer lifetime value expansion. Email and SMS are not support channels-they are core profit centers responsible for a significant portion of company revenue.
TrulyFree.com is a non-toxic alternative marketplace with over hundreds of brands and thousands of products. For this role the Lifecycle will include the Sellers, Activation, Recruiting, and Offers as this is a three pronged business that includes Sellers, Affiliates, and Customers.
Position Overview
We are seeking a Director of Lifecycle Marketing who operates at the intersection of technical execution, persuasive messaging, and data-driven optimization. This role owns Email and SMS as a primary revenue channel, with accountability for driving 30-40% of total company revenue through lifecycle marketing. You will lead strategy and execution across large-scale databases (2-3M+ subscribers and/or multiple lists), ensuring consistent campaign output, high-performing automated flows, and strong subscription monetization.
You will be responsible for building a predictable, profit-generating lifecycle operating system-one that continuously optimizes retention, increases LTV, and improves subscription performance.
This role requires a true operator-someone who can:
- Run a high-volume campaign engine
- Make decisive calls on offers, products, and promotions
- Close the loop between performance data and future strategy
Core Ownership Areas
1. Revenue Ownership (Email + SMS)
- Own and deliver 30-40%+ of total company revenue through lifecycle channels
- Build and execute a high-frequency, high-conversion campaign calendar
- Decide what products, offers, and promotions get deployed based on performance data
- Drive first purchase, repeat purchase, and subscription conversion
2. Lifecycle & Subscription Strategy
- Architect and continuously optimize end-to-end customer journeys, including:
- Acquisition nurture
- Conversion flows
- Post-purchase monetization
- Replenishment & subscription upsell
- Win-back/reactivation
- Partner with leadership to define and evolve subscription strategy at a strategic level
- Improve rebill rates, churn reduction, and subscriber LTV
3. Messaging, Copy & Offer Strategy
- Lead direct-response messaging strategy across Email and SMS
- Ensure every send has a clear objective: drive revenue, conversion, or retention
- Develop and refine:
- Offer frameworks
- Promotional hooks
- Urgency and conversion tactics
- Maintain balance between brand integrity and aggressive performance marketing
4. Data, Reporting & Feedback Loop
- Own reporting and performance analysis across lifecycle channels:
- Revenue per send / per subscriber
- Contribution to total revenue
- Conversion rates, AOV, LTV, churn
- Build a closed-loop feedback system:
- Insights Hypothesis Test Scale
- Use data to inform:
- Campaign cadence
- Offer selection Segmentation strategy
- Develop a predictable, repeatable system for revenue generation and optimization
5. Operating System & Process Development
- Build and maintain a scalable lifecycle marketing operating system, including:
- Campaign planning cadence
- Testing frameworks
- Performance review cycles
- Establish clear processes for ongoing optimization and iteration
- Ensure lifecycle is a data-forward, continuously improving retention engine
Key Requirements
- 6-10+ years in lifecycle, CRM, or retention marketing in a DTC CPG or subscription business
- Proven experience managing large-scale lists (2-3M+ subscribers) or multiple segmented lists
- Demonstrated success driving 30%+ of company revenue from Email/SMS
- Deep, hands-on expertise in Klaviyo (flows, segmentation, deliverability, reporting)
- Strong background in direct response marketing (copy, offers, conversion strategy)
- Experience owning subscription performance and retention optimization
- Strong technical fluency:
- Deliverability best practices
- Data flows, tracking, and integrations
- Analytical mindset with ability to translate data into action quickly
- Ability to operate both strategically and tactically (player-coach)
What Success Looks Like
- Email and SMS consistently drive 30-40%+ of total revenue
- A high-output, high-performing campaign engine running weekly
- Measurable improvements in:
- Subscription conversion and rebill rates
- Retention and LTV
- Strong inbox placement and deliverability health across all sends
- A clear, scalable lifecycle operating system that produces predictable results
- Continuous testing culture with clear performance insights driving decisions
Compensation & Incentives
- Competitive base salary
- Performance bonus tied directly to:
- Email/SMS revenue contribution
- Subscription growth and retention metrics