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Remote Email Handling Jobs in Kenner, LA (NOW HIRING)

Operations Coordinator

New Orleans, LA · On-site +1

$24 - $26/hr

Hybrid or fully remote, depending on location Job Type: Full-time, hourly non-exempt (W-2) if based ... Support email and inbox triage, flagging priorities, drafting routine responses, and ensuring ...

New

Hybrid or fully remote, depending on location Job Type: Full-time, hourly non-exempt (W-2) if based ... Support email and inbox triage, flagging priorities, drafting routine responses, and ensuring ...

New

Remote Email Handling information

See Kenner, LA salary details

$12

$31

$46

How much do remote email handling jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote email handling in Kenner, LA is $31.63, according to ZipRecruiter salary data. Most workers in this role earn between $27.69 and $35.77 per hour, depending on experience, location, and employer.

What is remote email handling?

Remote email handling is the process of managing, organizing, and responding to emails from a location outside of a traditional office, typically from home or any remote setting. Professionals in this role may sort incoming emails, reply to customer inquiries, forward important messages, and filter spam to ensure efficient communication. Remote email handlers often use secure connections and follow company protocols to maintain confidentiality and prompt response times. This role is essential for businesses that receive high volumes of emails and require timely, organized communication.

What are the key skills and qualifications needed to thrive as a remote email handling specialist?

To thrive as a Remote Email Handling Specialist, you need strong written communication, organizational skills, and attention to detail, often supported by prior administrative or customer service experience. Familiarity with email platforms (like Outlook or Gmail), ticketing systems, and CRM software is typically required. Exceptional time management, problem-solving abilities, and a customer-oriented mindset help you stand out in this role. These skills ensure efficient, professional responses and high customer satisfaction while managing large volumes of correspondence remotely.

What are some common challenges faced in a remote email handling role, and how can they be managed?

One of the main challenges in remote email handling is staying organized while managing high volumes of messages from various clients, team members, or departments. To overcome this, professionals often rely on robust email management tools, clear labeling systems, and set schedules for checking and responding to messages. Maintaining clear communication and setting boundaries around response times can also help reduce stress and ensure timely replies. Additionally, remote workers need to proactively collaborate with their teams using shared folders or communication platforms to ensure that important information does not get overlooked.

What is the difference between Remote Email Handling vs Customer Support Representative?

AspectRemote Email HandlingCustomer Support Representative
CredentialsBasic computer skills, communication skillsSame as Remote Email Handling, often with additional product knowledge
Work EnvironmentRemote, home-basedRemote or on-site, depending on company
Industry UsageCustomer service, administrative supportCustomer service, technical support
Job FocusManaging email correspondence, inquiriesHandling customer issues via multiple channels, including email

Both roles involve communication with customers, but Remote Email Handling focuses solely on managing email inquiries, while Customer Support Representatives may handle multiple channels and provide broader support. The roles often overlap in skills and environment, but the scope of responsibilities differs slightly.

Communications Bilingual Operator Patient Services - Full-Time Remote

St. Thomas Community Health Center

New Orleans, LA • On-site, Remote

$16.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 11 days ago


Job description

Patient Services Representative - Communications Operator
At St. Thomas Community Health Center our mission is to provide culturally competent
healthcare of the highest quality, regardless of the patient's ability to pay. We foster relevant
research and educational activities directed toward achieving health initiatives that reduce
health disparities in our community. Central to our mission is to acknowledging the role of
institutional racism as causative of these disparities. As such, our work is directed toward
becoming an antiracist institution.
Job Summary
A patient services representative is responsible for handling incoming calls from patients, providing assistance, and resolving inquiries or concerns. Overall, a patient services representative plays a vital role in providing excellent customer service, addressing patient inquiries, and ensuring patient satisfaction over the phone. They contribute to the efficient operation of the call center and help maintain positive relationships between patients and the healthcare facility.
Responsibilities
  • Answering calls: Handling a high volume of incoming calls from patients
  • Resolving issues: Listening to patient concerns, complaints, or issues and working to resolve them in a timely and satisfactory manner.
  • Scheduling appointments: Assisting patients in scheduling appointments and coordinating with healthcare providers.
  • Documenting calls: Accurately documenting all relevant information from patient calls, including inquiries, concerns, and actions taken.
  • Providing exceptional customer service: Ensuring a positive and professional experience for patients.
  • Collaborating with the healthcare team: Working closely with healthcare providers, nurses, and other staff members to ensure accurate and timely communication.
  • Adhering to regulations and policies: Following all applicable healthcare regulations, privacy laws, and organizational policies.

Qualifications
Required:
  • At least 2 years of college
  • Good written/verbal communication skills
  • Problem-solving skills
  • Experience using Microsoft Office, internet and email.
  • 2 years of administrative experience
  • Bilingual - Spanish

Preferred:
  • 3 years of administrative experience
  • Bachelor's Degree

St Thomas Community Health Center offers a full competitive and comprehensive benefits package for full-time employees. Just a few of the great benefits we provide at St Thomas Community Health Center are:
  • Medical
  • Dental
  • Vision
  • Life Insurance
  • Accidental Death & Dismemberment
  • Short-Term Disability
  • Long-Term Disability

This is a remote position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
St. Thomas Community Health Center is committed to equal employment opportunity as a sound business practice. Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex, sexual orientation, national origin, age, disability or any characteristic protected by law