Remote Electronics Customer Service Jobs in San Ramon, CA

Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business to capture a dominant share of the high-performance computing market. To drive this growth, the Performance Computing Power (PCP) division seeks an experienced Customer Technical Lead to shape the next generation of datacenter products.

In this role, you will be responsible for driving innovation delivering best in class solutions addressing power efficiency and density challenges for datacenter products serving the most critical AI customers.  You will work directly with customers defining roadmaps aligned with their platform guided by compelling system level outcomes ensuring Renesas remains dominant in this space. You will engage cross functionally with a diverse team including marketing, design, packaging, and applications engineering teams to turn good ideas into reality.  

Responsibilities

• Interface with customer systems engineers to understand big-scope perspective on challenges and value drivers. 
• Analyze various VR approaches to determine how they fit in the big picture from a customers point of view. 
• Build critical collateral to evangelize proposals and support customer engagement. 
• Prepare executive summary level material to drive high level discussions with Sr Leaders and key customers. 
• Directly support top-tier customer engagements to gain consensus on proposals and help drive them to revenue. 
• Maintain key customer relationships to enable early market visibility. 
• Work with Renesas functional teams to find best path to customer delight. 
• Support design, FW, and SW teams during execution with clarification or necessary compromise. 

• 15+ years of multi-disciplinary experience in semiconductor industry 
• Understanding of general power architecture and product types related to CPU’s and other high current ASIC’s 
• Experience with multiphase VR’s or other datacenter related power products 
• Comprehension of topics including magnetics design, passive component selection, power device driver challenges, and real-world implementation challenges  
• Experience with embedded SoC’s including cross-functional collaboration with HW/FW/SW teams 
• Excellent technical and executive communication skills.  
• Experience with high level modeling tools like SIMPLIS is a plus 

Education

• Bachelor's degree required; Master's degree or higher in power engineering preferred  

The expected annual pay range for this position is $170K-$215K. This position is also eligible for bonus opportunities. Please note that the final offer amount will depend on the candidate's geographic location, relevant experience, and skill set.

Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
 
With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’     
 
At Renesas, you can: 

• Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.  

• Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. 

• Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.    

Are you ready to own your success and make your mark?  

Join Renesas. Shape Your Future with Us.  

Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, please read our Diversity & Inclusion Statement.

Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas.