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Remote Customer Service Researcher Jobs in San Ramon, CA

ForgeFit

Remote Customer Service Specialist

San Jose, CA · On-site +1

$20 - $26.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Concord, CA · On-site +1

$18.75 - $24.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Francisco, CA · On-site +1

$20 - $26.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Oakland, CA · On-site +1

$19.50 - $25.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

San Jose, CA · Remote

$20 - $26.25/hr

Remote Customer Service Specialist At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak ...

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All JobsRemote Customer Service Researcher JobsRemote Customer Service Researcher Jobs in San Ramon, CA

Remote Customer Service Researcher information

See San Ramon, CA salary details

$33.5K

$126.4K

$183.8K

How much do remote customer service researcher jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote customer service researcher in San Ramon, CA is $126,393.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,900.00 and $172,100.00 per year, depending on experience, location, and employer.
What are popular job titles related to Remote Customer Service Researcher jobs in San Ramon, CA? For Remote Customer Service Researcher jobs in San Ramon, CA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Researcher jobs in San Ramon, CA look for? The top searched job categories for Remote Customer Service Researcher jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Remote Customer Service Researcher jobs? Cities near San Ramon, CA with the most Remote Customer Service Researcher job openings:
Remote Customer Service Researcher jobs near you
Infographic showing various Remote Customer Service Researcher job openings in San Ramon, CA as of May 2026, with employment types broken down into 1% Locum Tenens, 12% Full Time, 75% Part Time, 2% Temporary, 9% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $126,393 per year, or $60.8 per hour.

Remote Customer Care Representative

Copperhead Grille

San Jose, CA • Remote

$18.75 - $25.50/hr

Other

Posted 28 days ago

Job description

Remote Customer Care Representative

You will be supporting our clients as a first point of contact. In this role, you will be responsible for answering calls, providing product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry, the Customer Care Representative will be responsible for delivering a consistent, elevated customer service experience and related administrative support by answering incoming customer calls, placing customer service and supply orders, assisting with customer registration on our website and helping to ensure general efficient workflow of the team.

NOTE: NOT FOR CANDIDATE OUTSIDE THE STATES

Primary Duties and Responsibilities:

  • Respond to all tolling and/or administration related customer inquiries by utilizing information learned during training and leveraging resources available through people, customer records, and knowledge management systems.
  • Identify customer needs to ensure the customer is provided complete and accurate information.
  • Process required transactions via mainframe or web-based applications.
  • Submit research requests in a concise yet accurate manner
  • Field incoming calls from customers seeking to place service calls and supply orders or check on the status of orders. Managing large amounts of inbound and outbound calls in a timely manner.
  • Provide brief, professional, and consistent customer communications.
  • Place customer service and supply orders appropriately in IMS / e-Automate system.
  • Ensure data integrity when placing orders, including confirming customer information.
  • Ensure the correct number of supplies are being shipped to customers.
  • Identifying customers needs, clarifying information, researching every issue, and providing solutions.
  • Performs other duties as required.

Qualifications:

  • The ability to convey complex information in clear and concise terms to ensure customer understanding.
  • Strong work ethic.
  • Effective and accurate written and verbal communication skills.
  • Effective problem-solving skills.
  • Customer Service Experience.
  • Can navigate multiple applications and research solutions with ease

Education and Experience:

  • A High School Diploma or GED equivalency is required.
  • Customer account management experience preferred.
  • Flooring industry experience preferred.

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