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Remote Educational Advocate Jobs in Atlanta, GA (NOW HIRING)

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Remote Educational Advocate information

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How much do remote educational advocate jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote educational advocate in Atlanta, GA is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $16.39 and $24.71 per hour, depending on experience, location, and employer.

What is a remote educational advocate?

Remote Educational Advocates are professionals who work with students, families, and educational institutions to ensure that students receive the support and accommodations they need to succeed academically. They operate virtually, using online communication tools to assess educational needs, develop individualized plans, and facilitate access to resources. Remote Educational Advocates often help families navigate special education laws, communicate with schools, and advocate for appropriate services, all while working from a remote location. Their goal is to bridge gaps in the education system and promote equitable learning opportunities for all students.

How does a remote educational advocate typically collaborate with families and school teams to support student needs?

A Remote Educational Advocate often works closely with both families and school teams by participating in virtual meetings, reviewing educational plans, and providing guidance on special education laws and resources. Communication is key, so advocates frequently use video calls, emails, and shared documents to stay connected and ensure everyone is informed. The advocate's role is to bridge gaps between families and schools, helping to clarify concerns, suggest solutions, and ensure the student's educational rights are upheld. This collaboration is ongoing, with regular check-ins and follow-up to monitor progress and adjust strategies as needed.

What are the key skills and qualifications needed to thrive as a remote educational advocate, and why are they important?

To thrive as a Remote Educational Advocate, you need a strong background in education or social work, familiarity with special education laws, and at least a bachelor's degree in a related field. Proficiency in virtual meeting platforms, case management systems, and documentation tools is typically required. Exceptional communication, empathy, and problem-solving skills help you effectively support students and families in diverse and sometimes challenging situations. These skills and qualities are vital for ensuring equitable access to education and advocating successfully for students’ rights and needs from a remote setting.

What is the difference between Remote Educational Advocate vs Remote Education Coordinator?

AspectRemote Educational AdvocateRemote Education Coordinator
Required CredentialsBachelor's degree in education, psychology, or related field; relevant certificationsBachelor's degree often in education or administration; certifications may vary
Work EnvironmentRemote, often with schools, non-profits, or advocacy groupsRemote, coordinating educational programs and initiatives
Employer & Industry UsageNon-profits, advocacy organizations, educational institutionsSchools, educational agencies, non-profits
Common Search & ComparisonYesYes

While both roles involve supporting education remotely, a Remote Educational Advocate primarily focuses on advocating for students' needs and rights, often working with families and organizations. A Remote Education Coordinator manages and organizes educational programs and logistics. The roles overlap in credentials and work environment but differ in core responsibilities and focus areas.

What are popular job titles related to Remote Educational Advocate jobs in Atlanta, GA?

For Remote Educational Advocate jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Remote Educational Advocate jobs in Atlanta, GA look for?

The top searched job categories for Remote Educational Advocate jobs in Atlanta, GA are:

What cities near Atlanta, GA are hiring for Remote Educational Advocate jobs?

Cities near Atlanta, GA with the most Remote Educational Advocate job openings:

Infographic showing various Remote Educational Advocate job openings in Atlanta, GA as of August 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 100% Remote job distribution, with an average salary of $43,330 per year, or $20.8 per hour.

Customer Service Advocate

Marpai Administrators LLC

Atlanta, GA • Remote

$18 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago


Job description

Marpai Administrators is a technology company transforming the Third-Party Administration sector serving employers with self-funded health plans. Marpai Administrators (“Marpai”) is an AI-powered national TPA (third party administrator) using deep learning and machine learning to maximize population health outcomes with the greatest cost efficiency for any health plan budget. We create healthier members and a healthier bottom line. Marpai proactively targets at-risk members with meaningful clinical interventions to improve outcomes. 
 
ABOUT THE POSITION:
The Customer Service Advocate is responsible for ensuring Marpai Administrators' interactions are executed at all levels for our clients, members, and providers. This position is responsible for the resolution of all incoming interactions.  The Customer Service Advocate will be interacting with members, providers, and vendors through phone, fax, email, SMS, and chat. 
 
WHAT YOU WILL BE DOING: 
  • Handle incoming interactions received from members, providers, and vendor contacts within defined service protocols.
  • Resolve member and provider issues concerning eligibility, benefits, and claims.
  • Outbound interactions with members and providers following up on a task.
  • Educating and counseling members and providers:
  1. Eligibility Information 
  2. Benefit Information 
  3. Pre-Certification Information
  4. Claim Information
  5. Doctor and/or Facility Network Validation  
  • Outbound interactions with providers to ensure Pre-Certification/Authorization is completed.
  • Work closely with the claims department to ensure claims are accurately processed.
  • Create and document CRM to precisely communicate with the members and providers.
  • Provide excellent verbal communication utilizing company resources.
  • Recommend network providers, wellness programs, and additional employer-offered benefits.
  • Anticipate customer needs, following up with previous customers to offer additional information and service.
  • Training completed 100% Online.
  • Other duties as assigned 
WHAT DO YOU NEED
  • Minimum of 3 years of Customer Service experience in a call center is required.
  • Ability to communicate with all levels of people to illustrate superior professionalism.
  • Excellent written communication and documentation skills.
  • Ability to manage multiple projects to a successful conclusion.
  • Analytical ability to research and deal with situations where limited standardization exists.
  • Attention to detail with the ability to prioritize and meet deadlines.
  • Must have basic knowledge of all desktop computer applications such as MS Office including Outlook, Word, Excel, PowerPoint, and Adobe Reader.
  • Ability to adapt and be flexible in a variety of situations.
  • Ability to multitask and possess strong time management skills.
  • Medical terminology and/or insurance experience.
  • Experience in a fast pace, high call volume environment.
  • HS Diploma, college a plus
 WORK REQUIREMENTS:
  • Fast paced, dynamic work environment requiring the ability to be adaptive, innovative and flexible
  • Travel minimal
 WHY WORK AT MARPAI?  
We have great benefits: 
  • Generous PTO
  • Medical and Prescription 
  • EAP 
  • FSA / HSA / Dependent Care
  • Dental 
  • Vision 
  • Life and Disability 
  • STD/LTD
  • Voluntary Benefits: Critical Illness, Accident, Hospital
  • 401k with Employer Match
  • LegalShield
  • Identity Theft Protection
 
Marpai is an equal opportunity workplace.  We are committed to equal opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.
 

This is a remote position.