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Remote Dynamics Crm Jobs in Indiana (NOW HIRING)

First American

$112K - $149K/yr

Strong CRM expertise with Microsoft Dynamics, Salesforce, HubSpot, or similar platforms; CRM certification is a plus. * Strong analytical skills with the ability to translate data and market insights ...

ForgeFit

Remote Customer Service Specialist

Indianapolis, IN · On-site +1

$16.25 - $21.50/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Fort Wayne, IN · On-site +1

$16.75 - $22.25/hr

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

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Remote Dynamics Crm information

What is a Remote Dynamics CRM specialist?

A Remote Dynamics CRM specialist is a professional who manages, customizes, and supports Microsoft Dynamics CRM (Customer Relationship Management) systems for organizations while working from a remote location. Their responsibilities typically include configuring CRM workflows, integrating third-party tools, troubleshooting technical issues, and training users. By working remotely, they leverage cloud-based tools and communication platforms to collaborate with teams and clients, ensuring the CRM system meets business requirements. These specialists are vital for companies seeking to streamline sales, marketing, and customer service processes using Microsoft Dynamics CRM.

What are the key skills and qualifications needed to thrive as a Remote Dynamics CRM specialist?

To thrive as a Remote Dynamics CRM Specialist, you need expertise in Microsoft Dynamics CRM platforms, data management, and business analysis, usually supported by relevant certifications or a degree in IT or a related field. Familiarity with tools such as Microsoft Power Platform, Dynamics 365 modules, and CRM integration systems is typically required. Strong problem-solving, communication, and self-motivation skills help you excel in a remote environment and collaborate effectively with distributed teams. These skills ensure seamless CRM implementation, user support, and alignment of technology with business needs in a virtual setting.

How does a Remote Dynamics CRM professional typically collaborate with cross-functional teams to ensure project success?

As a remote Dynamics CRM professional, you will frequently work with cross-functional teams such as sales, marketing, IT, and customer service. Collaboration typically occurs through virtual meetings, project management platforms, and shared documentation to ensure everyone stays aligned on project goals and timelines. Clear communication and proactive status updates are essential, as you may need to coordinate on customizing workflows, integrating third-party applications, or addressing user feedback. Building strong relationships remotely can be a challenge, but leveraging collaborative tools and maintaining open lines of communication helps ensure successful project outcomes.

What is the difference between Remote Dynamics Crm vs Remote Dynamics 365 Customer Engagement Specialist?

AspectRemote Dynamics CrmRemote Dynamics 365 Customer Engagement Specialist
CertificationsMicrosoft Certified: Dynamics 365 Fundamentals, Customer ServiceMicrosoft Certified: Dynamics 365 Customer Service Functional Consultant
Work EnvironmentRemote, client sites, or hybridPrimarily remote, client-focused
Industry UsageCRM implementation, support, customizationCustomer engagement, case management, marketing automation
Search IntentCRM roles, Dynamics CRM jobs, remote CRM jobsCustomer engagement roles, Dynamics 365 specialist jobs

Remote Dynamics Crm professionals focus on implementing and supporting Microsoft Dynamics CRM solutions, while Remote Dynamics 365 Customer Engagement Specialists specialize in customer engagement modules within Dynamics 365, such as customer service and marketing. Both roles require similar certifications and work environments but differ in their specific focus areas within the Dynamics ecosystem.

What are the most commonly searched types of Dynamics Crm jobs in Indiana?

The most popular types of Dynamics Crm jobs in Indiana are:

Remote Dynamics Crm jobs near you
Infographic showing various Remote Dynamics Crm job openings in Indiana as of August 2026, with employment types broken down into 90% Full Time, 6% Part Time, and 4% Contract. Highlights an 80% Physical, 3% Hybrid, and 17% Remote job distribution.

CRM Sales Operations Sr. Manager

First American

On-site, Remote

$112K - $149K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

Who We AreJoin a team that puts its People First! As a member of First American's family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoJoin a team that puts its People First! First American Home Warranty, a member of the First American family of companies, provides home warranty products and services to home buyers, sellers, and real estate professionals. We foster an inclusive, people-first culture where employees are supported, empowered to innovate, and encouraged to reach their full potential.
We have an immediate opportunity for an experienced CRM and Revenue Operations (RevOps/SalesOps) professional to lead CRM and RevOps for our Real Estate business.
This role will report to Director of National Sales Operations and will use CRM capabilities, data, and performance insights to improve sales effectiveness, inform growth strategies, and strengthen decision-making across the organization.

What You'll Do

  • Serve as the subject matter expert and business owner for the Real Estate CRM and lead the Revenue Operations function, including ongoing optimization and future enhancements.
  • Leverage CRM data to segment brokerages, offices, teams, and agents, improving prospecting, account management, campaign targeting, and lead management.
  • Develop and manage CRM campaigns that support field sales engagement with real estate agents, brokerages, and industry partners.
  • Monitor sales and campaign performance, translating data into actionable insights, monthly reporting, and recommendations for sales leadership.
  • Partner with sales leaders and representatives to identify customer needs, market opportunities, and strategies to improve sales effectiveness and growth.
  • Support annual strategy, territory, and budget planning, including performance targets, market expansion opportunities, and resource allocation.
  • Manage and evaluate go-to-market programs, promotions, sponsorships, and sales compensation initiatives to assess performance and return on investment.
  • Partner cross-functionally with Sales, Marketing, Finance, and Technology to drive agent and homeowner acquisition, engagement, loyalty, and retention.
  • Translate business needs into CRM capabilities and requirements, supporting development and implementation through Agile and Waterfall methodologies.
  • Lead stakeholder alignment and change management to drive successful adoption of new programs, processes, and capabilities.

What You'll Bring

  • 9+ years of experience in Sales Operations, Revenue Operations, Finance, Marketing, Program Management, or related functions.
  • Bachelor's degree in Business, Economics, Data/Analytics, or a related field.
  • Experience supporting outside, field, channel, or B2B sales organizations, with knowledge of sales performance, territory planning, and go-to-market execution.
  • Strong CRM expertise with Microsoft Dynamics, Salesforce, HubSpot, or similar platforms; CRM certification is a plus.
  • Strong analytical skills with the ability to translate data and market insights into actionable business recommendations.
  • Proven ability to identify growth opportunities, launch programs, and drive measurable results.
  • Strong cross-functional leadership, stakeholder management, and executive communication skills.
  • Self-directed and execution-oriented, with experience leading initiatives through change and implementation.
  • Experience in real estate, home warranty, insurance, mortgage, title, escrow, home services, B2B2C, or related industries preferred.
  • Ability to travel approximately 10%.
Pay Range: $112,400.00 - $149,800.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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