Ability to read, review and understand support resources provided by the contact center and its ... Clear and thorough documentation of customer interactions required * Support inquiries include ...
Ability to read, review and understand support resources provided by the contact center and its ... Clear and thorough documentation of customer interactions required * Support inquiries include ...
Chronic Care Manager (Remote - Compact States)
Nevada, IA · Remote
$10/hr
... documentation/billing. * This time is billed out in 20-minute units of service referred to as ... EXAMPLE: Chart Review 8 min Outreach Attempts: 6 min Actual Call:11 min Care Coordination:9 min
Chronic Care Manager (Remote - Compact States)
Nevada, IA · Remote
$10/hr
... documentation/billing. * This time is billed out in 20-minute units of service referred to as ... EXAMPLE: Chart Review 8 min Outreach Attempts: 6 min Actual Call:11 min Care Coordination:9 min
Remote Customer Service Representative
Waterloo, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Waterloo, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Dubuque, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Dubuque, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Ames, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Ames, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Davenport, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Davenport, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Council Bluffs, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Council Bluffs, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Sioux City, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Sioux City, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Des Moines, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Des Moines, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
West Des Moines, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
West Des Moines, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Ankeny, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Ankeny, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Iowa City, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Iowa City, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Cedar Rapids, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Remote Customer Service Representative
Cedar Rapids, IA · Remote
$20/hr
Computer skills, including navigating multiple systems and documenting call notes. * Strong ... Review the Liveops Mobile Device and Security Requirements Application and Certification Process
Virtual Behavioral Health Therapist
Johnston, IA · Remote
$60K - $90K/yr
Participate in clinical meetings, documentation reviews, and quality improvement activities ... Remote, virtual clinical setting requiring a private, confidential space for all patient contact.
Quick apply
Virtual Behavioral Health Therapist
Johnston, IA · Remote
$60K - $90K/yr
Participate in clinical meetings, documentation reviews, and quality improvement activities ... Remote, virtual clinical setting requiring a private, confidential space for all patient contact.
Write and review repair estimates, evaluate contractor estimates, and determine appropriate claim ... Maintain accurate claim documentation and ensure timely, compliant claim handling in accordance ...
Write and review repair estimates, evaluate contractor estimates, and determine appropriate claim ... Maintain accurate claim documentation and ensure timely, compliant claim handling in accordance ...
Develop and implement cross-functional work plans, leading peer reviews to ensure quality and ... Accurately documents assumptions, methods, sources, and considerations in an organized fashion.
Develop and implement cross-functional work plans, leading peer reviews to ensure quality and ... Accurately documents assumptions, methods, sources, and considerations in an organized fashion.
Develop and implement cross-functional work plans, leading peer reviews to ensure quality and ... Accurately documents assumptions, methods, sources, and considerations in an organized fashion.
Develop and implement cross-functional work plans, leading peer reviews to ensure quality and ... Accurately documents assumptions, methods, sources, and considerations in an organized fashion.
Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... Review technical documentation, system configurations, data flows, reports, and application ...
Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... Review technical documentation, system configurations, data flows, reports, and application ...
Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... Review technical documentation, system configurations, data flows, reports, and application ...
Remote Employment Type: Temporary RSM is seeking an experienced IT Audit professional to support a ... Review technical documentation, system configurations, data flows, reports, and application ...
Commercial Senior Auto Claims Adjuster- Remote
Nevada, IA · Remote
$62K - $80K/yr
Document claim files, send correspondence, and communicate with all parties involved. * Work from a ... review and resolve claims within state compliance guidelines, policy provisions and standard ...
Commercial Senior Auto Claims Adjuster- Remote
Nevada, IA · Remote
$62K - $80K/yr
Document claim files, send correspondence, and communicate with all parties involved. * Work from a ... review and resolve claims within state compliance guidelines, policy provisions and standard ...
Remote Document Review information
See Iowa salary details
$13.10 - $14.78
7% of jobs
$14.78 - $16.46
9% of jobs
$16.46 - $18.14
9% of jobs
$18.21 is the 25th percentile. Wages below this are outliers.
$18.14 - $19.83
15% of jobs
The median wage is $20.76 / hr.
$19.83 - $21.51
19% of jobs
$23.14 is the 75th percentile. Wages above this are outliers.
$21.51 - $23.19
17% of jobs
$23.19 - $24.88
5% of jobs
$24.88 - $26.56
9% of jobs
$26.56 - $28.24
4% of jobs
$28.24 - $29.93
2% of jobs
$29.93 - $31.61
4% of jobs
$13
$21
$31
How much do remote document review jobs pay per hour?
What is the difference between Remote Document Review vs Remote Data Entry?
| Aspect | Remote Document Review | Remote Data Entry |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require legal or industry-specific certifications | High school diploma or equivalent; basic computer skills often sufficient |
| Work Environment | Home-based, often part of legal, healthcare, or compliance teams | Home-based, typically in administrative or data management departments |
| Employer & Industry Usage | Legal firms, healthcare providers, insurance companies | Businesses across various sectors including healthcare, finance, and retail |
Remote Document Review involves analyzing and evaluating documents for legal, compliance, or industry-specific purposes, requiring attention to detail and sometimes specialized knowledge. Remote Data Entry focuses on inputting or updating data into systems, emphasizing accuracy and speed. While both roles are remote and require basic computer skills, they serve different functions within organizations.
What are some common challenges faced in remote document review roles, and how can they be managed effectively?
What are the key skills and qualifications needed to thrive as a remote document review professional, and why are they important?
What is remote document review?
What are remote document review jobs?
In a remote document review job, you focus on verifying the accuracy and completion of important documents, typically while working from home or another remote location. The most common job in this field is that of remote document review attorney because most documents that need verification are legal documents, such as contracts and court filings. As part of the service you provide for a company, you may also offer legal advice when something on a document is incorrect, explain which documents are likely to be needed for a particular project, and act as a second pair of eyes for content already reviewed by an attorney. Outside of legal jobs, most remote document review roles entail duties like filing for contracts with the federal government or translating material that companies do not want to rely on one translator to review.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 24 days ago
Aureon rating
3.4
Based on 7 frontline employees who took The Breakroom Quiz
223rd of 223 rated it services
Job description
- Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
- E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
- Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
- Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
- Focus on quality and customer satisfaction
- Clear and thorough documentation of customer interactions required
- Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
- Willing to fiercely advocate on behalf of and represent the Voice of the Customer
- Research and prepare detailed escalations to second level support
- Review, manage and follow up on open issues as needed
- Project work that includes long and short-term initiatives
What can Aureon offer you?
- Opportunities for professional growth, development, and advancement within the organization
- 100% remote working employment model
- Shift differential pay applied to evening and weekend shifts
- Comprehensive training on hardware and software applications for qualified applicants
- Knowledge and experience relating to basic computer applications
- Competitive compensation and full benefits package for full-time employees
- Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO
Required Education:
- High school or equivalent
Required Skills:
- Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
- Excellent written and oral communication skills, including strong listening skills
- Intermediate to advanced computer skills with emphasis on Internet knowledge
- 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
- Experience working in a customer Support Center
- Experience working with Mobile Communications
- Experience working with Transportation
- Accounting or accounts receivable experience is a huge plus
- Must exhibit dependability, adaptability and flexibility
- Ability to diagnose and troubleshoot issues
- Basic math skills
- Creative thinking and reasoning ability
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
- Primarily indoor work primarily in office environment
- Frequent utilization of manual dexterity and visualizing of computer screen
- No unusual physical requirements
Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
About Aureon
Sourced by ZipRecruiter
Industry
Telecommunications
Company size
501 - 1,000 Employees
Headquarters location
West Des Moines, IA, US
Year founded
1988