Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
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Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to ...
Remote Distribution information
See Manchester, TN salary details
$14.39 - $18.59
7% of jobs
$18.59 - $22.80
0% of jobs
$22.80 - $27
14% of jobs
$29.46 is the 25th percentile. Wages below this are outliers.
$27 - $31.21
6% of jobs
$31.21 - $35.41
15% of jobs
The median wage is $36.88 / hr.
$35.41 - $39.62
21% of jobs
$43.01 is the 75th percentile. Wages above this are outliers.
$39.62 - $43.82
14% of jobs
$43.82 - $48.03
11% of jobs
$48.03 - $52.23
7% of jobs
$52.23 - $56.44
1% of jobs
$56.44 - $60.64
3% of jobs
$14
$37
$60
How much do remote distribution jobs pay per hour?
As of Jul 26, 2026, the average hourly pay for remote distribution in Manchester, TN is $37.65, according to ZipRecruiter salary data. Most workers in this role earn between $29.81 and $44.42 per hour, depending on experience, location, and employer.
What is a Remote Distribution job?
A Remote Distribution job involves managing the flow of goods, services, or digital products from a remote location. Responsibilities may include coordinating shipments, tracking inventory, processing orders, or overseeing digital content distribution. These roles often require strong organizational and communication skills, as well as familiarity with logistics software or digital platforms. Remote Distribution jobs are common in industries like e-commerce, supply chain management, and digital media.
What are some common challenges faced in a Remote Distribution role and how can they be addressed?
Some common challenges in a Remote Distribution position include coordinating shipments across time zones, maintaining communication with suppliers and clients remotely, and ensuring inventory accuracy without being on-site. These challenges can be addressed by leveraging real-time tracking and inventory management tools, setting clear expectations with partners, and scheduling regular virtual check-ins. Professionals who embrace technology and proactive communication tend to adapt well to the remote nature of the work. Continuous learning and staying organized are also key to overcoming these hurdles and succeeding in the role.
What are the key skills and qualifications needed to thrive in the Remote Distribution position, and why are they important?
To excel in a Remote Distribution role, you need strong organizational skills, attention to detail, and experience with supply chain or logistics management, often supported by a background in business, logistics, or a related field. Familiarity with inventory management software, enterprise resource planning (ERP) systems, and shipment tracking tools is typically required. Excellent communication, problem-solving skills, and the ability to work independently in a remote setting help individuals thrive. These skills are vital for ensuring accurate, timely distribution of goods, maintaining operational efficiency, and collaborating effectively with dispersed teams.
What are popular job titles related to Remote Distribution jobs in Manchester, TN? For Remote Distribution jobs in Manchester, TN, the most frequently searched job titles are:
What job categories do people searching Remote Distribution jobs in Manchester, TN look for? The top searched job categories for Remote Distribution jobs in Manchester, TN are:
What cities near Manchester, TN are hiring for Remote Distribution jobs? Cities near Manchester, TN with the most Remote Distribution job openings:
$14/hr
Full-time
Posted 23 days ago
Job description
Overview
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Responsibilities
Key Responsibilities:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunity and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with managerial team
- Ensure first call resolution through problems solving and effective call handling
Qualifications
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem solving and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers