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Remote Dispute Resolution Jobs in Reading, PA (NOW HIRING)

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Remote Dispute Resolution information

See Reading, PA salary details

$32.7K

$67.6K

$110K

How much do remote dispute resolution jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote dispute resolution in Reading, PA is $67,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $83,100.00 per year, depending on experience, location, and employer.

What is remote dispute resolution?

A Remote Dispute Resolution job involves mediating conflicts, handling claims, or resolving disputes between parties through online platforms, emails, or virtual meetings. Professionals in this role may work in legal, financial, or customer service settings, helping clients settle disagreements without in-person interaction. The job requires strong communication, negotiation, and problem-solving skills. Many roles involve working for companies, legal firms, or independent mediation services.

What skills and qualifications are needed for remote dispute resolution?

To thrive in Remote Dispute Resolution, you need strong analytical abilities, negotiation skills, and a background in conflict management or law, often supported by a degree or relevant certification such as ADR (Alternative Dispute Resolution). Familiarity with mediation software, secure virtual meeting platforms (like Zoom or Microsoft Teams), and case management systems is typical in this role. Excellent written and verbal communication, impartiality, and active listening are essential soft skills for effective dispute resolution. These competencies ensure fair and efficient handling of disputes in virtual environments, maintaining professionalism and productive outcomes for all parties involved.

What are typical challenges faced in remote dispute resolution?

Professionals in remote dispute resolution often face challenges related to building rapport and trust between parties in a virtual setting, as non-verbal cues can be harder to interpret online. Technical issues, such as unstable internet connections and unfamiliarity with digital mediation tools, may also arise. Additionally, maintaining confidentiality and ensuring all parties feel heard and respected can require extra attention when working remotely. However, with strong communication strategies and technical preparedness, these challenges are manageable and can even lead to more flexible, widely accessible resolution processes.

What are popular job titles related to Remote Dispute Resolution jobs in Reading, PA?

For Remote Dispute Resolution jobs in Reading, PA, the most frequently searched job titles are:

What job categories do people searching Remote Dispute Resolution jobs in Reading, PA look for?

The top searched job categories for Remote Dispute Resolution jobs in Reading, PA are:

What cities near Reading, PA are hiring for Remote Dispute Resolution jobs?

Cities near Reading, PA with the most Remote Dispute Resolution job openings:

Remote Dispute Resolution jobs near you
Infographic showing various Remote Dispute Resolution job openings in Reading, PA as of August 2026, with employment types broken down into 88% Full Time, 8% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $67,556 per year, or $32.5 per hour.

Remote Account Resolution Representative

Annuity Health

Reading, PA • Remote

$16 - $26/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

344th of 492 rated business services

Job description

Description

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations.  Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution.  No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position.  Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


 Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering                 exceptional "patient focused-patient service" at all times.

 Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.

 Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.

 Achieve all assigned goals.

 Properly identify individual account situations, and provide appropriate resolution.

 Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

 Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

 Keep route maintenance backlog at an acceptable level.

 Recognize pressing issues and escalate to management as they occur.

 Work well with team members/management and not contribute to unproductive group conflict or negativity.

 Represent the Company in a positive manner through professional conduct, attitude, and appearance.

 Follow Company confidentiality and security policies and procedures.

 Understand and comply with company policies and procedures.

 Other duties as assigned by management.



Required Skills/Knowledge

 Previous collection experience preferred.

 Excellent Communication Skills required.

 Basic Computer Skills required.

 Customer Service Skills.

 Conflict Resolution Skills.

 High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

What Annuity Health employees say

Pay

Hours and flexibility

Workplace

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