Coordinate technician dispatch activities based on urgency, scope, and customer requirements ... ROC Operator II * Remote Systems Specialist * Building Automation Support Specialist * Operations ...
Coordinate technician dispatch activities based on urgency, scope, and customer requirements ... ROC Operator II * Remote Systems Specialist * Building Automation Support Specialist * Operations ...
Construction Services Manager
Salt Lake City, UT · On-site +1
... dispatch personnel, technicians, and special inspectors. * Monitor project performance, staffing ... day remote/ hybrid schedule SOCOTEC is an Equal Opportunity Employer. SOCOTEC is an Equal ...
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Construction Services Manager
Salt Lake City, UT · On-site +1
... dispatch personnel, technicians, and special inspectors. * Monitor project performance, staffing ... day remote/ hybrid schedule SOCOTEC is an Equal Opportunity Employer. SOCOTEC is an Equal ...
Construction Services Manager
Salt Lake City, UT · On-site +1
... dispatch personnel, technicians, and special inspectors. * Monitor project performance, staffing ... day remote/ hybrid schedule SOCOTEC is an Equal Opportunity Employer. SOCOTEC is an Equal ...
Construction Services Manager
Salt Lake City, UT · On-site +1
... dispatch personnel, technicians, and special inspectors. * Monitor project performance, staffing ... day remote/ hybrid schedule SOCOTEC is an Equal Opportunity Employer. SOCOTEC is an Equal ...
SCADA Engr 2
Salt Lake City, UT · On-site +1
Work with dispatch systems support to ensure the remote data requirements are incorporated into the PacifiCorp Monarch EMS/SCADA system. * Assist in design, development, modification, and evaluate ...
SCADA Engr 2
Salt Lake City, UT · On-site +1
Work with dispatch systems support to ensure the remote data requirements are incorporated into the PacifiCorp Monarch EMS/SCADA system. * Assist in design, development, modification, and evaluate ...
Remote Dispatcher information
See Roy, UT salary details
$10.78 - $12.74
2% of jobs
$12.74 - $14.69
8% of jobs
$16.28 is the 25th percentile. Wages below this are outliers.
$14.69 - $16.65
18% of jobs
$16.65 - $18.61
21% of jobs
The median wage is $18.68 / hr.
$18.61 - $20.57
16% of jobs
$22.08 is the 75th percentile. Wages above this are outliers.
$20.57 - $22.53
13% of jobs
$22.53 - $24.49
8% of jobs
$24.49 - $26.45
6% of jobs
$26.45 - $28.41
3% of jobs
$28.41 - $30.37
3% of jobs
$30.37 - $32.33
1% of jobs
$10
$21
$32
How much do remote dispatcher jobs pay per hour?
As of Jul 28, 2026, the average hourly pay for remote dispatcher in Roy, UT is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.69 per hour, depending on experience, location, and employer.
What is the difference between Remote Dispatcher vs Customer Service Representative?
| Aspect | Remote Dispatcher | Customer Service Representative |
|---|---|---|
| Credentials | Basic computer skills, sometimes industry-specific certifications | Communication skills, sometimes certifications in customer service |
| Work Environment | Home office, often with specialized dispatch software | Home office or call center, using CRM and communication tools |
| Industry Usage | Transportation, logistics, emergency services | Retail, telecom, tech support |
| Job Focus | Coordinating and dispatching vehicles or services | Assisting customers, resolving issues, providing information |
Remote Dispatchers primarily coordinate logistics and dispatch services within transportation or emergency sectors, requiring specific industry knowledge. Customer Service Representatives focus on assisting customers across various industries, emphasizing communication skills. While both roles often work remotely and require strong computer skills, their core responsibilities and industry applications differ significantly.
How to make $1000 a week remotely?
A remote dispatcher can potentially earn $1000 or more per week by handling high-volume or specialized dispatching tasks, often requiring strong organizational skills, communication tools, and experience. Increasing earnings may involve working multiple shifts, gaining certifications, or expanding to niche markets such as logistics or emergency services.
Can you be a remote dispatcher?
Yes, remote dispatchers perform their duties from a location outside of a traditional office, often using communication tools like radios, phones, and dispatch software. They typically need good communication skills, computer proficiency, and sometimes specific certifications, depending on the industry. Many companies offer remote dispatcher roles with flexible schedules and require reliable internet access.
What Does a Remote Dispatcher Do?
As a remote dispatcher, your responsibilities depend on the industry in which you work. Many remote dispatchers work in either trucking or emergency services, but some dispatchers also work for manufacturing operations, air transport, and customer service. In trucking and emergency dispatch, your duties are typically to direct drivers to particular locations, for example directing an ambulance or fire engine to an emergency. Some dispatchers, such as those in customer service are responsible for routing calls to other operators who can answer specific customer questions.
How to make 2000 a week working from home?
A remote dispatcher can potentially earn $2,000 a week by handling high-volume scheduling, efficient communication, and using dispatching software. Increasing workload, gaining experience, and working for companies with higher pay rates or commissions can also boost earnings. Building skills in logistics and time management is essential for maximizing income in this role.
What are the key skills and qualifications needed to thrive as a Remote Dispatcher, and why are they important?
To excel as a Remote Dispatcher, you need strong organizational skills, attention to detail, and experience in logistics or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is typically required. Excellent multitasking, problem-solving, and communication skills help you manage high-pressure situations and coordinate effectively with teams. These abilities are crucial for ensuring efficient operations, timely responses, and high customer satisfaction in remote dispatch environments.
Which dispatcher pays the most?
In general, experienced dispatchers working in specialized industries such as aviation, maritime, or emergency services tend to earn higher salaries. Factors like certifications, geographic location, and the complexity of the dispatching tasks can also influence pay rates for dispatchers. Remote dispatchers in high-demand sectors may earn competitive wages compared to entry-level positions.
What are some common challenges faced by remote dispatchers, and how can they be effectively managed?
Remote dispatchers often face challenges such as coordinating communication across multiple time zones, managing high volumes of requests, and ensuring accurate information transfer between clients and field staff. To effectively manage these challenges, strong organizational skills, proficiency with dispatch software, and clear, concise communication are essential. Building routines, setting up efficient digital workflows, and regularly engaging with team members virtually can also help maintain productivity and reduce errors while working remotely.
What are remote dispatchers?
Remote dispatchers are professionals who coordinate and manage the scheduling and routing of services, vehicles, or personnel from a remote location, often using specialized software and communication tools. Their responsibilities typically include monitoring operations, handling incoming requests, and ensuring efficient and timely responses. Remote dispatchers are essential in industries like transportation, emergency services, and logistics, as they help maintain smooth operations without being physically present at the dispatch center.
More about Remote Dispatcher jobs
What cities near Roy, UT are hiring for Remote Dispatcher jobs? Cities near Roy, UT with the most Remote Dispatcher job openings:
Other
Medical, Retirement, PTO
Posted 27 days ago
Job description
About Kelso Building Services
Position Overview
Primary ResponsibilitiesMonitoring & Event Management
QualificationsRequired
Key Competencies
Performance Measures
Career Growth Opportunities
Why Join KBS?
Compensation & Benefits
At Kelso Building Services (KBS), we believe our success starts with our people. We provide the resources, training, and career development opportunities employees need to thrive in a dynamic and technology-driven environment. Our team is committed to operational excellence, innovative problem-solving, and delivering outstanding service to customers across the country.
We are currently seeking both Level 1 and Level 2 ROC Operators, depending on experience and qualifications.
Schedule: Rotating shifts required, including evenings, weekends, and holidays.
Position Overview
The Remote Operations Center (ROC) Operator plays an essential role in supporting KBS's around-the-clock monitoring services. This position is responsible for observing customer building systems, responding to system-generated events, coordinating service activities, and ensuring issues are addressed according to established procedures.
This is a detail-oriented role in a fast-paced operations environment where consistency, communication, and adherence to process are critical.
- Level 1 Operators focus on alarm monitoring, customer communications, documentation, and routine remote support activities.
- Level 2 Operators leverage additional technical expertise to perform advanced diagnostics, troubleshooting, and operational decision-making.
Primary ResponsibilitiesMonitoring & Event Management
- Monitor HVAC, building automation, electrical, and related facility systems for alarms, faults, and performance exceptions
- Assess, prioritize, and respond to incoming alerts based on documented response procedures
- Identify the difference between informational notifications and critical system events
- Execute escalation protocols in accordance with customer-specific requirements
- Serve as a point of contact for incoming calls, emails, and service-related inquiries
- Communicate professionally and effectively with customers during active events
- Maintain detailed records of all communications and actions taken
- Work closely with internal departments and field personnel to support issue resolution
- Access customer systems through approved remote-connectivity tools
- Review system trends, alarm history, and operational data to assist with problem identification
- Perform authorized remote tasks including schedule verification, system resets, and control-point validation
- Document troubleshooting steps, findings, and outcomes in company systems
- Open, update, and track service requests through internal platforms
- Coordinate technician dispatch activities based on urgency, scope, and customer requirements
- Monitor open issues and provide status updates when appropriate
- Maintain complete, accurate, and audit-ready operational records
- Prepare reports related to system events, service activity, and monitoring performance
- Follow established response standards and documentation requirements
- Complete training related to building technologies, customer programs, and security procedures
- Participate in certification and skills development programs
- Support continuous improvement efforts within the monitoring center
QualificationsRequired
- High school diploma or GED equivalent
- Strong computer proficiency and ability to work across multiple software platforms simultaneously
- Excellent written and verbal communication skills
- Ability to follow established processes and escalation workflows
- Strong organizational skills and attention to detail
- Ability to remain calm and effective in high-priority situations
- Availability to work rotating schedules, including nights, weekends, and holidays
- Experience with Building Automation Systems (BAS), HVAC controls, or facility operations
- Previous experience in dispatch, operations centers, customer support, monitoring environments, or technical help desks
- Familiarity with ticketing, work order, or service management systems
- Basic understanding of mechanical, electrical, or controls systems
Key Competencies
- Critical thinking and problem-solving
- Strong prioritization and multitasking abilities
- Customer-focused approach
- Reliable decision-making and escalation judgment
- Effective collaboration and communication
- Willingness to learn and develop technical skills
Performance Measures
Successful operators consistently demonstrate:
- Prompt handling of alarms and system events
- Accurate assessment and escalation of issues
- High-quality recordkeeping and documentation
- Compliance with service level commitments
- Strong customer service performance
- Completion of required training and development milestones
Career Growth Opportunities
KBS is committed to promoting from within whenever possible. Team members who demonstrate strong performance may have opportunities to advance into positions such as:
- ROC Operator II
- Remote Systems Specialist
- Building Automation Support Specialist
- Operations Team Lead
- Monitoring & Analytics Specialist
- Operations Supervisor
Advancement opportunities are supported through hands-on experience, structured training, and ongoing professional development.
Why Join KBS?
- Be part of an expanding remote operations and smart building technology organization
- Work with advanced building automation and monitoring systems
- Access training, certifications, and career development resources
- Support critical facility operations for customers nationwide
- Join a team focused on innovation, service, and operational excellence
Compensation & Benefits
- Competitive hourly compensation
- Comprehensive medical benefits
- Paid time off
- 401(k) program with company matching contributions