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Remote Dispatch Jobs in Burlington, IA (NOW HIRING)

Director of Sales

Tennessee, IL · Remote

$150K - $200K/yr

Remote (U.S.) | Travel: ~50% | Reports to: Executive Vice President Compensation: $150,000 Base ... Direct knowledge of Law Enforcement, Fire/EMS, or 9-1-1 dispatch operations. * Procurement ...

New

DFR Solutions Architect

Tennessee, IL · Remote

$60.75 - $80/hr

Configure automated dispatch triggers that allow drones to autonomously launch and navigate to ... Remote & Onsite support * Provide expert onsite support (50-75% travel required) for deployment ...

Quality Assurance Analyst

Tennessee, IL · On-site +1

$55K - $65K/yr

Ability to manage priorities, meet deadlines, and work independently in a remote team environment ... Ability to think from the perspective of end users, including officers, dispatchers, supervisors ...

Remote Dispatch information

See Burlington, IA salary details

$28.9K

$60.5K

$99.6K

How much do remote dispatch jobs pay per year?

As of Aug 30, 2026, the average yearly pay for remote dispatch in Burlington, IA is $60,535.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,200.00 and $68,800.00 per year, depending on experience, location, and employer.

What is a remote dispatch?

A Remote Dispatch job involves coordinating and managing the scheduling and routing of service personnel, vehicles, or shipments from a remote location, often using specialized software and communication tools. Remote dispatchers ensure that resources are deployed efficiently and that customer needs are met promptly, all while working from home or another offsite location. These roles are common in industries such as transportation, logistics, emergency services, and field service management. Excellent communication, organizational, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as a remote dispatcher, and why are they important?

To thrive as a Remote Dispatcher, you need strong organizational skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and communication platforms is commonly required. Outstanding communication, multitasking abilities, and problem-solving skills help you excel in managing urgent requests and coordinating with teams remotely. These skills are vital for ensuring efficient operations, timely responses, and high-quality service delivery from a distance.

What are some common challenges faced by remote dispatchers and how can they be managed effectively?

Remote dispatchers often face challenges such as maintaining clear communication across dispersed teams, handling high volumes of requests, and adapting to rapidly changing situations. To manage these effectively, it's important to become proficient with dispatch software, prioritize tasks efficiently, and establish clear communication protocols with drivers and other team members. Regular training and staying connected through frequent virtual meetings can also help address issues quickly and maintain a smooth workflow.

What is the difference between Remote Dispatch vs Remote Customer Service Representative?

AspectRemote DispatchRemote Customer Service Representative
Required CredentialsDriver's license, dispatching software knowledgeCustomer service skills, communication skills
Work EnvironmentLogistics, transportation companies, on-callCall centers, retail, service industries
Employer & Industry UsageTransportation, delivery servicesRetail, tech, healthcare
Common Search & Comparison IntentScheduling, logistics, fleet managementCustomer support, communication skills

Remote Dispatch involves coordinating transportation or delivery services, requiring logistical skills and often a driver's license. Remote Customer Service Representatives focus on assisting customers via phone or chat, emphasizing communication skills. While both roles are remote and customer-focused, they serve different industries and require distinct credentials.

How to become a remote dispatch?

To become a remote dispatch, candidates typically need strong organizational and communication skills, experience with dispatch software or GPS tracking tools, and a reliable internet connection. Relevant certifications or training in logistics or transportation management can enhance job prospects, and some roles may require prior experience in dispatch or customer service.

What job categories do people searching Remote Dispatch jobs in Burlington, IA look for?

The top searched job categories for Remote Dispatch jobs in Burlington, IA are:

What cities near Burlington, IA are hiring for Remote Dispatch jobs?

Cities near Burlington, IA with the most Remote Dispatch job openings:

Infographic showing various Remote Dispatch job openings in Burlington, IA as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,535 per year, or $29.1 per hour.

Director of Sales

Harris

Tennessee, IL • Remote

$150K - $200K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

New


Harris Computer rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

80th of 246 rated software companies


Job description

Location: Remote (U.S.) | Travel: ~50% | Reports to: Executive Vice President
Compensation: $150,000 Base | $200,000 OTE + Comprehensive Benefits

THE MISSION

We don't just sell software; we provide the lifeline that first responders depend on to save lives. We are looking for a powerhouse Director of Sales to lead our "New Name" acquisition strategy. If you are a competitive, mission-driven leader who thrives on building high-performing teams and winning enterprise-level deals in the public sector, your next career milestone starts here.

THE IMPACT

As the Director of Sales, you are the architect of our growth. You won't just manage a pipeline; you will lead a multi-disciplinary engine of Sales Representatives, Product Consultants, and Sales Support staff to dominate the public safety market. Your primary objective is clear: Drive aggressive "New Name" sales growth and expand our footprint across the nation.

WHAT YOU WILL DO

  • Scale the Engine: Build, mentor, and lead a diverse team of sales professionals and technical consultants, fostering a culture of high performance and relentless execution.
  • Win the Market: Take full ownership of the "New Name" sales cycle, from high-level prospecting to closing complex enterprise contracts for CAD, RMS, and JMS solutions.
  • Execute Strategy: Transform SmartCOP's go-to-market vision into measurable results, focusing on increasing net bookings and improving lead-to-close conversion rates.
  • Lead by Example: Engage directly in high-value opportunities, representing SmartCOP at industry forums and cultivating executive-level relationships with public safety leaders.
  • Drive Excellence: Utilize data-driven forecasting and CRM insights to optimize team performance and provide clear visibility to executive leadership.

WHAT YOU BRING

Must-Haves:

  • Senior leadership experience in B2B or SaaS: Proven track record of managing sales departments and hitting high-level revenue targets.
  • Enterprise sales success: Extensive experience closing complex, high-value deals with long sales cycles.
  • Ability to build and lead a team: Demonstrated success in recruiting, coaching, and scaling diverse sales and technical pre-sales professionals.
  • Experience selling to government or regulated industries: Deep understanding of the unique procurement hurdles and regulatory environments of the public sector.

Nice-to-Haves:

  • Public safety domain experience: Direct knowledge of Law Enforcement, Fire/EMS, or 9-1-1 dispatch operations.
  • Procurement experience: Direct experience navigating government RFP/RFQ processes and grant funding models.
  • AI familiarity: Understanding of how to leverage artificial intelligence to optimize sales workflows and forecasting accuracy.

WHY JOIN SMARTCOP?

  • Competitive Pay: $150K Base / $200K OTE with performance-based incentives.
  • Full Security: Comprehensive medical, dental, vision, life, and disability insurance.
  • Work-Life Integration: Remote work flexibility, generous vacation policy, and lifestyle rewards.
  • Purpose-Driven Work: The opportunity to make a real-world impact on the safety and efficiency of first responders nationwide.

SmartCOP Inc.

SmartCOP, Inc. is a public safety software business engaged in system development, implementation, and support services for a fully integrated suite of products including Computer Aided Dispatch (CAD), Records Management System (RMS), Mobile Computing with Field Based Reporting, and Jail Management System (JMS) for first responders in the law, fire, and EMS markets. We are passionate about empowering those who serve our communities with innovative, reliable, and user-friendly technology.


What Harris Computer employees say

Pay

Benefits

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Workplace

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About Harris Computer Systems

Sourced by ZipRecruiter

Harris Computer Systems, based in Ottawa, ON, CA, is an established player in the field of public sector software technology. Since its inception in 1976, the company has been striving to make clients' operations more efficient through reliable, practical, and flexible software solutions. Its extensive portfolio primarily serves utility, healthcare, public sector, and educational institutions, contributing to the betterment of public services through technology. Harris strongly believes in the value of forward-thinking technology and the power it has to drive progress for the public sector. This methodology is entirely in line with their mission to ensure customer success by providing reliable, practical, and robust software solutions.

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Ottawa, ON, CA

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