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Remote Dispatch Manager Jobs in Detroit, MI (NOW HIRING)

TEKsystems

REMOTE CSR

Detroit, MI · Remote

$17.50/hr

Maintain accurate and complete customer service notes and documentation in the CRM system. Process ... remote position. Application Deadline This position is anticipated to close on Aug 19, 2026. About ...

Hello Innovation

Customer Happiness Hero (Remote)

Detroit, MI · Remote

$16.50 - $22.25/hr

This is a fully remote position, with full-time, part-time, and evening/weekend-only schedules available. ABOUT US At Hello Innovation, we're more than just a company; we're a force for change. As ...

Getaway

Customer Representative

Dearborn Heights, MI · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

Getaway

Customer Representative

Dearborn Heights, MI · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

New

CertaSite

Customer Service Representative

Ann Arbor, MI · Remote

$15.75 - $21.25/hr

You will collaborate with managers, office staff, technicians, customers and others to help ensure CertaSite represents best-in-class customer service. This is a fast paced and demanding role with ...

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Showing results 21-36

All JobsDispatch JobsRemote Dispatch Manager JobsRemote Dispatch Manager Jobs in Detroit, MI

Remote Dispatch Manager information

See Detroit, MI salary details

$29.7K

$62.3K

$102.5K

How much do remote dispatch manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote dispatch manager in Detroit, MI is $62,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,500.00 and $70,800.00 per year, depending on experience, location, and employer.

What is a remote dispatch manager?

A Remote Dispatch Manager is responsible for overseeing and coordinating the scheduling and routing of personnel, vehicles, or shipments from a remote location. They use various communication and software tools to monitor operations, assign tasks, and ensure timely deliveries or service calls. This role is common in industries like transportation, logistics, emergency services, and field service operations. Remote Dispatch Managers often work from home or a centralized office and must be adept at multitasking, problem-solving, and using dispatch management technology.

How does a remote dispatch manager maintain effective communication and coordination with dispersed teams?

A Remote Dispatch Manager relies heavily on digital communication tools, such as scheduling software, instant messaging, and video conferencing, to coordinate with field staff and support teams. Regular check-ins, clear protocols, and real-time tracking systems help ensure everyone stays informed and responsive to changes. Building trust and fostering a collaborative environment, despite physical distance, is key to overcoming the challenges of remote management. Successful managers also prioritize prompt issue resolution and encourage open communication to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a remote dispatch manager, and why are they important?

To thrive as a Remote Dispatch Manager, you need strong organizational skills, experience in logistics or fleet management, and typically a background in business administration or a related field. Familiarity with dispatch software systems, GPS tracking tools, and communication platforms is crucial for coordinating teams and resources. Excellent problem-solving, multitasking, and leadership abilities help you effectively manage remote teams and maintain service quality. These skills and qualifications are vital for ensuring smooth operations, timely deliveries, and high customer satisfaction in a remote work environment.

What is the difference between Remote Dispatch Manager vs Dispatch Coordinator?

AspectRemote Dispatch ManagerDispatch Coordinator
CredentialsExperience in logistics, dispatch software proficiencySimilar logistics experience, often with less managerial focus
Work EnvironmentRemote or office-based, overseeing dispatch operationsOffice or remote, coordinating daily dispatch activities
Employer & IndustryTransportation, logistics, delivery servicesTransportation, courier, freight companies
Search & Comparison IntentUnderstanding managerial dispatch rolesOperational coordination tasks

The Remote Dispatch Manager typically oversees dispatch operations, manages teams, and handles strategic planning, often working remotely. In contrast, a Dispatch Coordinator focuses on daily scheduling and coordination tasks, usually with less managerial responsibility. Both roles are vital in logistics and transportation industries, but the Dispatch Manager has a broader scope and leadership duties.

What cities near Detroit, MI are hiring for Remote Dispatch Manager jobs?

Cities near Detroit, MI with the most Remote Dispatch Manager job openings:

Remote Dispatch Manager jobs near you
Infographic showing various Remote Dispatch Manager job openings in Detroit, MI as of July 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $62,257 per year, or $29.9 per hour.

Logistics Manager, Contract Implementation & Quality

Day & Ross

Shelby Township, MI • Remote

Full-time

Re-posted 10 days ago

Day & Ross rating

8.0

Company rating: 8.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

At Day & Ross, you'll go far.

Since 1950, Day & Ross has grown into a leading transportation company, serving top brands across North America. With over 8,000 employees, drivers, and owner-operators in the US and Canada, we are a significant player in dedicated, cross-border, and LTL/TL solutions. 

About the Role

Contract Implementation Manager
Full-time

Remote

Overview Description

The Contract Implementation Manager is responsible for overseeing the implementation of new contracts and auditing ongoing agreements within the United States. This role manages the full lifecycle of new business launches, reporting to the Vice President of Operations. Key responsibilities include launching contract frameworks by collaborating with customers, business leadership, and internal teams to proactively identify and resolve implementation challenges, ensuring seamless operational startup.

How You'll Help

  • Conduct thorough analyses of customer operations, identifying opportunities for competitive solutions through the application of data analytics and workflow assessment. Utilize historical data and trend analysis to inform customers of operational patterns and potential improvements.

  • Evaluate service levels and continuously develop enhancements for both new and existing contracts. Monitor program performance and regularly meet with clients to review progress and introduce improvements.

  • Ensure the adequate deployment of resources, including the recruitment and onboarding of brokers, qualified drivers, part-time staff, and administrative support, to facilitate successful contract launches.

  • Lead the implementation process and ongoing operations with a focus on continuous improvement. Provide analysis and innovative recommendations, and conduct periodic meetings and reviews with clients, especially during program modifications.

  • Supervise contract invoicing and reporting activities. Conduct post-implementation audits to verify that contractual outcomes align with original costing projections.

  • Travel up to 50% to customer sites and company locations to support implementation, conduct reviews, and maintain strong client relationships. 

Skills & Experience: 

  • College degree with a general business focus plus ten years related experience and/or training; or equivalent combination of education and experience. 

  • Background in transportation including dispatch and supervisory roles.
  • Safety training experience is an asset.
  • Proficient in Excel and Word.
  • Project management experience is an asset.

To apply, visit the Careers page on our website at dayross.com.

Day & Ross is committed to applying the preceding by applicable human rights legislation. The Company will review all requests for reasonable accommodation based on a protected ground on a case-by-case basis, and such accommodations will be granted where they do not cause Day & Ross undue hardship or pose a direct threat to the health and safety of others.

Please note that the successful candidate will be asked to provide references and criminal background checks before employment. Only those candidates selected for an interview will be contacted.

As a federally regulated employer, Day & Ross fully supports the principles of employment equity and encourages all qualified members of the designated groups to apply.

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