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Remote Dispatch Manager Jobs in Utah (NOW HIRING)

Kelso Industries

BAS Client Service Representative

Ogden, UT · Remote

$15.75 - $21.25/hr

The CSR should help customers understand the difference between reactive support and proactive BAS lifecycle management. * Kelso Connected & Remote BAS Services The CSR will position Kelso Connected ...

Zuzick Organization of Globe Life

$15 - $20.25/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

Zuzick Organization of Globe Life

$15.75 - $21.25/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

Zuzick Organization of Globe Life

$13.75 - $18.75/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

Zuzick Organization of Globe Life

$15.50 - $21/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

Zuzick Organization of Globe Life

$14 - $19/hr

... manage virtual appointments -Use basic computer skills (email, Zoom, online systems) daily -Follow a proven process with training and support provided -Work independently while being part of a ...

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Trucordia

Client Manager, Transportation

Lindon, UT · On-site +1

Manage and maintain relationships with existing commercial insurance clients * Review and analyze insurance policies to ensure appropriate coverage and compliance * Process policy changes, renewals ...

Getaway

Customer Representative

Magna, UT · Remote

$30K - $50K/yr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

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Remote Dispatch Manager information

What is a remote dispatch manager?

A Remote Dispatch Manager is responsible for overseeing and coordinating the scheduling and routing of personnel, vehicles, or shipments from a remote location. They use various communication and software tools to monitor operations, assign tasks, and ensure timely deliveries or service calls. This role is common in industries like transportation, logistics, emergency services, and field service operations. Remote Dispatch Managers often work from home or a centralized office and must be adept at multitasking, problem-solving, and using dispatch management technology.

How does a remote dispatch manager maintain effective communication and coordination with dispersed teams?

A Remote Dispatch Manager relies heavily on digital communication tools, such as scheduling software, instant messaging, and video conferencing, to coordinate with field staff and support teams. Regular check-ins, clear protocols, and real-time tracking systems help ensure everyone stays informed and responsive to changes. Building trust and fostering a collaborative environment, despite physical distance, is key to overcoming the challenges of remote management. Successful managers also prioritize prompt issue resolution and encourage open communication to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a remote dispatch manager, and why are they important?

To thrive as a Remote Dispatch Manager, you need strong organizational skills, experience in logistics or fleet management, and typically a background in business administration or a related field. Familiarity with dispatch software systems, GPS tracking tools, and communication platforms is crucial for coordinating teams and resources. Excellent problem-solving, multitasking, and leadership abilities help you effectively manage remote teams and maintain service quality. These skills and qualifications are vital for ensuring smooth operations, timely deliveries, and high customer satisfaction in a remote work environment.

What is the difference between Remote Dispatch Manager vs Dispatch Coordinator?

AspectRemote Dispatch ManagerDispatch Coordinator
CredentialsExperience in logistics, dispatch software proficiencySimilar logistics experience, often with less managerial focus
Work EnvironmentRemote or office-based, overseeing dispatch operationsOffice or remote, coordinating daily dispatch activities
Employer & IndustryTransportation, logistics, delivery servicesTransportation, courier, freight companies
Search & Comparison IntentUnderstanding managerial dispatch rolesOperational coordination tasks

The Remote Dispatch Manager typically oversees dispatch operations, manages teams, and handles strategic planning, often working remotely. In contrast, a Dispatch Coordinator focuses on daily scheduling and coordination tasks, usually with less managerial responsibility. Both roles are vital in logistics and transportation industries, but the Dispatch Manager has a broader scope and leadership duties.

Remote Dispatch Manager jobs near you

Remote Inbound Customer Service Representative

Henry Day Ford

Riverdale, UT • Remote

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Remote Customer Service Representative - Ken Garff Listening Center

The Ken Garff Listening Center is a contact center that is currently looking forRemote Customer Service Representatives!

Great work schedule!

The Listening Center is open from 6 AM to 7 PM MST Monday-Friday, 8:00 AM to 4:30 PM MST Saturdays, and closed Sundays. Training class is Tentative to start on September 14th, 2026.

Must provide your own equipment to work remote.

Internet Connection (Wired Required):

  • Ethernet connection only (must be hard-wired to router or wall port)
  • Minimum speeds: 50 Mbps download / 20 Mbps upload
  • Maximum ping: 40 ms or lower

Computer Specifications:

  • Processor of Intel i5 or Higher OR AMD Ryzen 5 or Higher
  • RAM: 16 GB minimum
  • Storage: 256 GB or more
  • System Firmware: UEFI with Secure Boot enabled
  • TPM: Version 2.0
  • Graphics: Compatible with DirectX 12 or later with WDDM 2.0 driver
  • Operating System:Windows 11 required
    Apple/Mac devices are not supported

Peripherals and Remote Setup:

  • Minimum of 2 monitors (dual-monitor setup required)
  • Webcam (built-in or external)
  • Smartphone
  • Headset with microphone
  • Keyboard and mouse

Quiet working area free from distractions

Here's what you'll be doing:

  • Answer inbound customer calls promptly and professionally.
  • Determine the customer's concerns and schedule the necessary appointment.
  • Communicate with the customer in a way that leaves them feeling comfortable, informed, and feeling that they have been heard.
  • Document and update customer records.
  • Establish and maintain great customer relationships.
  • Be a team player and uphold Ken Garff's standards of professionalism and integrity.

Qualifications:

  • Positive, energetic, enthusiastic, and service-oriented.
  • Must provide your own equipment
  • Proficient computer skills, capable of managing multiple systems, and able to type 30 + wpm
  • The ability to help solve customer problems
  • Excellent problem-solving and communication skills. (Written and verbal)
  • Ability to multitask, organize & prioritize-in other words, work smart.
  • Previous customer service or call center experience is a plus.
  • High School Diploma or equivalent
  • Must be 18 years or older and authorized to work in the U.S.
  • Bilingual in Spanish is a PLUS!
  • Must be located in Utah, Texas, Nevada, Arizona, Wyoming, or Iowa

Benefits of working at Ken Garff Listening Center:

  • Earn a college degree, no cost to you!
  • Paid training-we care about your success.
  • Flexible schedule!
  • Real career growth at a nationwide automotive powerhouse
  • Competitive base pay
  • Paid Time Off
  • Great benefits package: Medical, Dental, Vision, Short and Long-term disability, AD&D, and Life Insurance
  • 401 (k) with Company match
  • Optional Year-end bonus program
  • Employee discounts on Vehicle Purchase, Parts, Service, and More!
  • Great people with a great culture

Job Type: Full-Time (35-40-hour work week)

Pay: Starting at $16.00 per hour

$16.25 per hour for Spanish bilingual candidates

We are an Equal Opportunity Employer
((We Hear You))

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