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Remote Disney Customer Service Jobs in Ridgeland, MS

XACT

Customer Service Specialist - MS

Jackson, MS · On-site +1

$14.99 - $15/hr

This is a remote position. We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.

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Remote Disney Customer Service information

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How much do remote disney customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote disney customer service in Ridgeland, MS is $15.14, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $16.63 per hour, depending on experience, location, and employer.

What is a remote Disney customer service representative?

A Remote Disney Customer Service job involves assisting Disney customers with inquiries, reservations, technical support, and general concerns from a home-based location. Employees use phone, chat, or email to provide high-quality customer service while upholding Disney’s brand standards. This role requires strong communication skills, problem-solving abilities, and the ability to work independently. Reliable internet, a quiet workspace, and flexibility in scheduling are often necessary.

What does a remote Disney customer service representative do?

A typical day for a Remote Disney Customer Service representative involves responding to guest inquiries via phone, chat, or email, assisting with reservations, addressing concerns, and providing information about Disney products and services. You may also work on resolving billing issues, guiding guests through website or app navigation, and handling escalated situations with empathy and professionalism. While you’ll be working from home, you are part of a larger virtual team and participate in regular meetings or training sessions to stay updated on new policies and offerings. The role is dynamic, as you interact with guests from around the world and work in a fast-paced environment, which makes strong time management and multitasking abilities essential.

What are the key skills and qualifications needed to thrive in the remote Disney customer service position?

To thrive as a Remote Disney Customer Service representative, you need strong communication skills, problem-solving abilities, and previous customer service experience, often supported by a high school diploma or equivalent. Familiarity with call center software, online ticketing systems, and CRM tools is typically required, along with reliable internet access and basic computer proficiency. A friendly attitude, patience, and the ability to handle stressful situations calmly will set you apart in this role. These skills and qualities are important to consistently deliver the high standard of service and magical experience associated with the Disney brand.

Does Disney have remote customer service jobs?

Disney offers remote customer service positions, including roles for representatives who assist guests via phone, chat, or email. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

Does Remote Disney Customer Service let you work remotely?

Yes, Remote Disney Customer Service positions are designed to be performed remotely, allowing employees to work from home. These roles typically require a reliable internet connection, a quiet workspace, and customer service skills, and may involve scheduled shifts or flexible hours. It is important to review the specific job listing for detailed requirements and expectations.

What are popular job titles related to Remote Disney Customer Service jobs in Ridgeland, MS?

For Remote Disney Customer Service jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Remote Disney Customer Service jobs in Ridgeland, MS look for?

The top searched job categories for Remote Disney Customer Service jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Remote Disney Customer Service jobs?

Cities near Ridgeland, MS with the most Remote Disney Customer Service job openings:

Remote Disney Customer Service jobs near you
Infographic showing various Remote Disney Customer Service job openings in Ridgeland, MS as of June 2026, with employment types broken down into 46% Full Time, 48% Part Time, 4% Contract, and 2% Nights. Highlights an 41% Physical, 4% Hybrid, and 55% Remote job distribution, with an average salary of $31,488 per year, or $15.1 per hour.

Customer Service Specialist - MS

XACT

Jackson, MS • On-site, Remote

$14.99 - $15/hr

Full-time, Contractor

Dental, Vision, Life, PTO

Re-posted 7 days ago

Job description

This is a remote position.

We are looking for energetic individuals that have an interest in providing our clients/customers with excellent customer service from your secured home office.



Requirements
• Must speak English fluently.

• Be able to type 40 words per minute or greater;

• High-speed DSL or cable connection rated at least 10 MB download speed and 2 MB upload speed.

•  Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you.

• A personal desktop computer running a licensed version of Windows 10 or higher (Windows 11 preferred), with 8 GB of RAM (Core i3 processor, or better). Laptops are not eligible for the work-at-home agent program.

• A 19″ flat panel monitor (minimum), multiple displays recommended and preferred.

• A webcam, for training, compliance, and collaboration purposes.

• A wired network connection (wireless is not permitted).

•  An approved-brand USB headset for VOIP

•  A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 17 or greater, or Android OS 12 or greater. Apple or Samsung brand preferred.



Benefits

Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work.

Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer.

Full-time team members are eligible to join our company group plan through Aetna, once eligibility requirements are met.

Smile confidently!
XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin.

We see you, too!
We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value.

In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices.

Relax — it’s expected.
We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work.

We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.